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View Full Version : Another Smitfraud help request



Robin1
2007-03-12, 22:21
Hello,

Spybot has detected something called Smitfraud on my PC & I gather I'm not the first.

Is this what is diverting links from search engines to porn sites, or is that something out?

Your help would be very much appreciated. The Hijack this & Panda logs follow here:

Panda:

Incident Status Location
Adware:adware/g-search Not disinfected Windows Registry
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Aaron Cuthbertson\Cookies\aaron cuthbertson@go[1].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Aaron Cuthbertson\Cookies\aaron cuthbertson@xmts[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Ilana King\Cookies\ilana_king@247realmedia[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Ilana King\Cookies\ilana_king@2o7[1].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Ilana King\Cookies\ilana_king@anm.co[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Ilana King\Cookies\ilana_king@burstnet[2].txt
Virus:Trj/Downloader.MEI Disinfected C:\WINDOWS\SYSTEM32\kdtuf.exe
Hijack this:

C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{6616DFD5-CDBD-4D50-ABCF-9B5515460826}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A9D397C-E037-406C-9518-DB2DF44E10FE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED5BCF5E-CA7F-43DE-8642-BD2F59F917FA}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE85124A-6638-40D8-927E-29AEEC956947}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4275733-A304-4F63-AB2C-2C9F761E5335}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: RDYL - Sysinternals - www.sysinternals.com - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RDYL.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Thanks in advance.


Robin.

Shaba
2007-03-13, 08:33
Hi Robin1

HijackThis log isn't complete, please re-send it :)

Robin1
2007-03-13, 08:49
Thanks for your response. I ran Hijack this again. This is all that came up.

Logfile of HijackThis v1.99.1
Scan saved at 07:47:02, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{6616DFD5-CDBD-4D50-ABCF-9B5515460826}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A9D397C-E037-406C-9518-DB2DF44E10FE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED5BCF5E-CA7F-43DE-8642-BD2F59F917FA}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE85124A-6638-40D8-927E-29AEEC956947}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4275733-A304-4F63-AB2C-2C9F761E5335}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: RDYL - Sysinternals - www.sysinternals.com - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RDYL.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Shaba
2007-03-13, 08:53
Hi

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure Run fixit is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads, post the text that will open (report.txt) and a new Hijackthis log in the forum please.

Robin1
2007-03-13, 21:25
Thanks for the advice. FixWareout & HijackThis results listed below.

FixWareout:


Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdtuf.exe"
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe"
"VirusScan"="c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\j2re1.4.2_03\\bin\\jusched.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Picasa Media Detector"="C:\\Program Files\\Picasa2\\PicasaMediaDetector.exe"
"PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE -startup"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"OASClnt"="C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"LVCOMSX"="C:\\WINDOWS\\system32\\LVCOMSX.EXE"
"LogitechVideoTray"="C:\\Program Files\\Logitech\\Video\\LogiTray.exe"
"LogitechVideoRepair"="C:\\Program Files\\Logitech\\Video\\ISStart.exe "
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"DSLSTATEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslstat.exe icon"
"DSLAGENTEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslagent.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"AOL Spyware Protection"="\"C:\\PROGRA~1\\COMMON~1\\AOL\\AOLSPY~1\\AOLSP Scheduler.exe\""
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"LDM"="\\Program\\BackWeb-8876480.exe"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 20:18:10, on 13/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{6616DFD5-CDBD-4D50-ABCF-9B5515460826}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A9D397C-E037-406C-9518-DB2DF44E10FE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED5BCF5E-CA7F-43DE-8642-BD2F59F917FA}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE85124A-6638-40D8-927E-29AEEC956947}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4275733-A304-4F63-AB2C-2C9F761E5335}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: RDYL - Sysinternals - www.sysinternals.com - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RDYL.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Is it gone yet? Ha!

Look forward to your thoughts - thanks again.

Shaba
2007-03-14, 08:25
Hi

No it isn't yet :)

Open HijackThis, click do a system scan only and checkmark these:

O17 - HKLM\System\CCS\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{6616DFD5-CDBD-4D50-ABCF-9B5515460826}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A9D397C-E037-406C-9518-DB2DF44E10FE}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED5BCF5E-CA7F-43DE-8642-BD2F59F917FA}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE85124A-6638-40D8-927E-29AEEC956947}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4275733-A304-4F63-AB2C-2C9F761E5335}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS1\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O17 - HKLM\System\CS2\Services\Tcpip\..\{12F348A1-C6E7-46EF-9686-04E93F4F9D09}: NameServer = 85.255.116.85,85.255.112.147
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.85 85.255.112.147
O23 - Service: RDYL - Sysinternals - www.sysinternals.com - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RDYL.exe


Close all windows including browser and press fix checked.

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.
______________________________

Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete... under Browsing History.
Next to Temporary Internet Files, click Delete files, and then click OK.
Next to Cookies, click Delete cookies, and then click OK.
Next to History, click Delete history, and then click OK.
Click the Close button.
Click OK.
For Internet Explorer 4.x - 6.x
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.
For Netscape 4.x and Up
Click Edit from the Netscape menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the triangle sign.
Click Cache.
Click both the Clear Memory Cache and the Clear Disk Cache buttons.
For Mozilla 1.x and Up
Click Edit from the Mozilla menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the plus sign.
Click Cache.
Click the Clear Cache button.
For Opera
Click File from the Opera menubar.
Click Preferences... from the File menu.
Click the History and Cache menu.
Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
Click Ok to close the Preferences menu.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Please post:
fixwareout report
AVG log
A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.

Robin1
2007-03-14, 23:48
Thanks for the advice.

A couple of queries before continuing:

AVG:

On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.

There was no option to change anything here. The text just read "n/a".

Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

I could not see anywhere to do this. Sorry. Does this mean I don't have to do anything further?

Of potential relevence here is the fact that I used to have AVG installed on my PC. It was detecting a PSGuard problem. I paid for the full version to access their help. We made a little progress, but then the emails from AVG stopped. I uninstalled AVG & requested a refund, but still received no response. Subsequently I ran some searches on Google, then posted on this forum. However, today I received this email:

Dear Sir/Madam,

Thank you for your email.

Because all mails sent you are returned, please follow these steps to remove the Registry adware from your computer:

- From the files you sent us appears, the Adware registry key contains embedded nulls in its name, which prevents deleting the key. To delete this registry key, please proceed as follows:

1) Download the following file:

http://download.sysinternals.com/Files/Regdelnull.zip

2) Extract all files within this archive into a folder

3) Within this folder, start a command line and type the following command:

RegDelNull.exe HKLM -s

4) In the command line console, you will be asked whether to delete particular keys and their subkeys - select/press key "Y" in every occurrence. The message "Key successfully deleted" should be shown.

After done, run a complete test using AVG to check that all keys were removed.

===================================================================
If the virus was not removed or does appear again after restarting your computer, we would like to ask you to send us the output of our utility AVG Anti-Rootkit. To do so, please follow these steps:

1) Download and install AVG Anti-rootkit from the following link:

http://www.grisoft.cz/filedir/beta/avgarkt/avgarkt-beta-1.1.0.29.exe

2) After restarting, run AVG Anti-Rootkit and press "Perform in-depth search", wait until the search is finished.

3) After the scan is finished, press "Save result to file" to save the file. Please send us these file for further analysis.

Thank you for your cooperation.

Best regards,

Jiri Kropac
AVG Technical Support

website: http://www.grisoft.com
mailto: technicalsupport@grisoft.com
75M-TH1TC1-P05-C01-S2RLF8-4F5


Does this change anything?

Regarding your further instruction:

Reboot your computer in Safe Mode.
...
Double-click on SmitfraudFix.exe


I rebooted into Safe Mode but could not see SmitfraudFix.exe anywhere. Am I looking in the wrong places, or is this something I need to download?

At this point, I didn't want to proceed without checking with you.


In summary:

1. Does the fact that I used to have AVG on my PC change your instructions with respect to this application?

2. Can you offer any suggestions regarding my failure to locate the AVG options described above?

3. Does the email from AVG change the advice within your previous post at all?

4. Where do I find SmitfraudFix.exe?


Sorry I have not been able complete your instructions. Your further advice is very much appreciated.

I look forward to hearing from you.

Shaba
2007-03-15, 10:25
Hi

Sorry, I forgot to edit out smitfraudfix part, ignore it :oops:
AVG anti-spyware and and AVG antivirus are two very different things. Make sure that you download AVG anti-spyware , not AVG antivirus.

AVG anti-spyware is formerly known as ewido, you have it, so you should uninstall it before installing AVG a-s.

That email won't change my advice at all :)

So as for summary:

1) No

2) You can ignore that part,

3) No

4) Ignore that part too, my fault :)

So in other words, just do what i instructed :)

Robin1
2007-03-15, 14:22
Thanks for clearing that up.

I have tried to uninstall eweido a number of times using add/remove programs, but the uninstall did not work.

I can't delete it through Windows explorer either.

Is there a way of deleting/uninstalling it through DOS or HijackThis? Or could we proceed without this step?

I look forward to your comments.

Shaba
2007-03-15, 16:33
Hi

You may try to delete ewido folder on safe mode, that should work :)

Robin1
2007-03-16, 00:56
Thanks for the assistance.

Tried to uninstall eweido in SafeMode, but it did not appear on the add/remove programs list.

Using Windows Explorer I could delete everything except:

context.dll
lang.dll
shellhook.dll

Logs posted as requested below:

FixWareout report:


Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdtuf.exe"

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"="kdtuf.exe"
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe"
"VirusScan"="c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\j2re1.4.2_03\\bin\\jusched.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Picasa Media Detector"="C:\\Program Files\\Picasa2\\PicasaMediaDetector.exe"
"PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE -startup"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"OASClnt"="C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"LVCOMSX"="C:\\WINDOWS\\system32\\LVCOMSX.EXE"
"LogitechVideoTray"="C:\\Program Files\\Logitech\\Video\\LogiTray.exe"
"LogitechVideoRepair"="C:\\Program Files\\Logitech\\Video\\ISStart.exe "
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"DSLSTATEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslstat.exe icon"
"DSLAGENTEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslagent.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"AOL Spyware Protection"="\"C:\\PROGRA~1\\COMMON~1\\AOL\\AOLSPY~1\\AOLSP Scheduler.exe\""
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"LDM"="\\Program\\BackWeb-8876480.exe"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


AVG log:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 22:58:55 15/03/2007

+ Scan result:



HKLM\SOFTWARE\ShudderLTD -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard\License -> Adware.PSGuard : Cleaned with backup (quarantined).
C:\Documents and Settings\Aaron Cuthbertson\Cookies\aaron cuthbertson@connextra[1].txt -> TrackingCookie.Connextra : Cleaned.
C:\Documents and Settings\Aaron Cuthbertson\Cookies\aaron cuthbertson@realguide.real[2].txt -> TrackingCookie.Real : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@m.webtrends[1].txt -> TrackingCookie.Webtrends : Cleaned.
[176] VM_00DA0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[1948] VM_00910000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[200] VM_00C40000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[792] VM_00B70000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).


::Report end

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 23:40:30, on 15/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 85.255.116.85 85.255.112.147
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: ewido security suite control - Unknown owner - C:\Program Files\ewido\security suite\ewidoctrl.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Not sure how much difference it makes, but:

[I]Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp

I deleted these items after doing the AVG scan. End of a long day. Sorry if it affects the results. Please let me know if I need to do this again.

Also, I thought I was following your instructions by running AVG in SafeMode. But this meant that the "How To Act" options did not appear on the screen & were not reachable. I was able to click on the options "Automatically generate report after every scan", "Only if threats were found" and "Scan every file". I checked / unchecked them as requested.

Hope the above helps.

Shaba
2007-03-16, 08:41
Hi

Please click Start > Run and type in: services.msc
Click OK
In the Services window find: ewido security suite control
Select/highlight and right click the entry, and choose: Properties
On the General tab, under Service Status click the Stop button
Beside: Startup Type, in the drop menu, select: Disabled
Click Apply, then OK

Now, go to Start > Run, and copy/paste the following into the Open box:
sc delete "ewido security suite control"

Click: OK

Now lets check some settings on your system.
(2000/XP) Only
In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically
Press OK twice to get out of the properties screen and reboot if it asks.
That option might not be avaiable on some systems
Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)

Re-run fixwareout

Post:

- a fresh HijackThis log
- fixwareout report

Robin1
2007-03-16, 22:49
Thanks for the instructions.

When I tried to re-run Fixwareout and HijackThis the following message appeared:

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access this item".

I tried uninstalling & reinstalling HijackThis, but when I tried to reinstall it, the following message appeared:

"Your current security settings do not allow this file to be downloaded".

When I tried going to the website, the following message appeared:

"Welcome to Merijn.org. 403 - Access denied. The server does not allow you to view that file".

I this point I went to the recycle bin & clicked on the "Restore" option for HijackThis. However, the same message appeared when I tried to run it after re-booting.

I was able to run HijackThis from SafeMode, but not Fixwareout.

The HijackThis report follows:

Logfile of HijackThis v1.99.1
Scan saved at 21:18:11, on 16/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.co.uk/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe


Thanks for your efforts. I look forward to your next post.

Shaba
2007-03-17, 10:55
Hi

HijackThis log looks good4

You can't run HijackThis in normal mode?

Are you running as an administrator?

Robin1
2007-03-17, 13:25
Yes I am running as an admistrator.

The same thing happens with Fixwareout.

Any thoughts?

Shaba
2007-03-17, 13:27
Hi

You may try a system restore to point where those were working or last good configuration from boot menu.

Robin1
2007-03-17, 13:58
I appreciate your help on the weekend.

How do I do a system restore?

Shaba
2007-03-17, 14:00
Hi

Go to Start -> Programs -> Accessories -> System Tools -> System restore

Robin1
2007-03-17, 14:52
Thanks for that.

BTW, I posted an AVG log on the evening of 15 March. This was run from safe mode, but I was not able to see the tick options that you mentioned.

I ran AVG again on the morning of the 16 March in normal mode with all the options ticked as you specified. The results are posted below.

As you can see, although the DNSChanger showed as "Cleaned". It constantly returns.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:42:30 16/03/2007

+ Scan result:



HKLM\SOFTWARE\ShudderLTD -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard\License -> Adware.PSGuard : Cleaned with backup (quarantined).
[1284] VM_003B0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[1428] VM_00B70000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2076] VM_00AF0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2104] VM_00900000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2120] VM_00DB0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2136] VM_00910000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2148] VM_00BC0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2168] VM_009B0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2180] VM_003B0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2236] VM_00960000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2244] VM_00C10000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2252] VM_00970000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2272] VM_016D0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2284] VM_009C0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2320] VM_00920000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2352] VM_003E0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2360] VM_00970000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2376] VM_00A80000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2388] VM_003B0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2400] VM_00940000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2416] VM_00D10000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2436] VM_009F0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2452] VM_00930000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2488] VM_00B30000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2516] VM_00910000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2532] VM_00A40000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2652] VM_00B60000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2936] VM_00920000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[2984] VM_00A10000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[672] VM_00DE0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[696] VM_00CB0000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).
[916] VM_00930000 -> Trojan.DNSChanger.hg : Cleaned with backup (quarantined).


::Report end


I will have to check with my wife before using the system restore function.

Thanks again.

Shaba
2007-03-17, 14:56
Hi

Yes, that is expected as long as 017 is on log.

Robin1
2007-03-18, 09:23
Hooray!

I worked out how to run HijackThis & Fixwareout. I noticed that the security settings on Internet Explorer were set to "Custom".

When I adjusted them down to "Medium-High", the applications ran. Results are below:

Fixwareout:


Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdtuf.exe"

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINDOWS\Temp\kdtuf.ren 63312 04/08/2004



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe"
"VirusScan"="c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\j2re1.4.2_03\\bin\\jusched.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Picasa Media Detector"="C:\\Program Files\\Picasa2\\PicasaMediaDetector.exe"
"PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE -startup"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"OASClnt"="C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"LVCOMSX"="C:\\WINDOWS\\system32\\LVCOMSX.EXE"
"LogitechVideoTray"="C:\\Program Files\\Logitech\\Video\\LogiTray.exe"
"LogitechVideoRepair"="C:\\Program Files\\Logitech\\Video\\ISStart.exe "
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"DSLSTATEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslstat.exe icon"
"DSLAGENTEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslagent.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"AOL Spyware Protection"="\"C:\\PROGRA~1\\COMMON~1\\AOL\\AOLSPY~1\\AOLSP Scheduler.exe\""
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"LDM"="\\Program\\BackWeb-8876480.exe"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 08:01:10, on 18/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 194.72.0.114 194.74.65.69
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Looking forward to the next step - thanks in advance.

Shaba
2007-03-18, 10:43
Hi

Great news :)

Empty this folder:

C:\WINDOWS\Temp\

Empty Recycle Bin

Please do an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases

Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Re-run fixwareout

Post:

- a fresh HijackThis log
- kaspersky report
- fixwareout report

Robin1
2007-03-18, 20:38
As directed, please find the reports below:

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 19:21:40, on 18/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://amiuptodate.mcafee.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,84/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148887692250
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BF7ECE-D3A6-4687-821F-66C46BDE0634}: NameServer = 194.72.0.114 194.74.65.69
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe


FixWareout:

Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcupdate.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe"
"VirusScan"="c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\j2re1.4.2_03\\bin\\jusched.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Picasa Media Detector"="C:\\Program Files\\Picasa2\\PicasaMediaDetector.exe"
"PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE -startup"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"OASClnt"="C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"LVCOMSX"="C:\\WINDOWS\\system32\\LVCOMSX.EXE"
"LogitechVideoTray"="C:\\Program Files\\Logitech\\Video\\LogiTray.exe"
"LogitechVideoRepair"="C:\\Program Files\\Logitech\\Video\\ISStart.exe "
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"DSLSTATEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslstat.exe icon"
"DSLAGENTEXE"="C:\\Program Files\\BT Voyager 105 ADSL Modem\\dslagent.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"AOL Spyware Protection"="\"C:\\PROGRA~1\\COMMON~1\\AOL\\AOLSPY~1\\AOLSP Scheduler.exe\""
"BluetoothAuthenticationAgent"="rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"LDM"="\\Program\\BackWeb-8876480.exe"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


Kaspersky

The Kaspersky file seems to contain about a thousand pages! Did I do this right?

Didn't want to waste your time by posting if this is not correct.

Looking forward to your further advice.

Shaba
2007-03-19, 08:20
Hi

Those look ok.

As for kaspersky report, you can remove all lines with "object is locked skipped". Size should remove significantly :)

Robin1
2007-03-19, 08:54
Thanks for that. Should I use Kaspersky to fix / clean the problems it finds as well?

Shaba
2007-03-19, 08:58
Hi

Kaspersky online scan can't unfortunately clean/fix anything, it just lists what it has found :)

Robin1
2007-03-19, 23:09
Thanks for the advice.

The only objects that appear not to be classed as "object is locked, skipped" appear in the first few lines. Please see below for details:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, March 19, 2007 10:03:22 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 19/03/2007
Kaspersky Anti-Virus database records: 283364
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 92601
Number of viruses found: 2
Number of infected objects: 1
Number of suspicious objects: 4
Duration of the scan process: 01:45:50

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee.com\Agent\Logs\TaskScheduler\McTskshd001.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee.com\VSO\OASLogs\OAS.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\BackWeblite62.zip/backWeb-8876480.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\BackWeblite62.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\BackWeblite66.zip/backWeb-8876480.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\BackWeblite66.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\Ilana King\ABM membership 2005-2006.xls Object is locked skipped

I look forward to your comments.

Shaba
2007-03-20, 08:48
Hi

That looks good :)

How are things running now?

Robin1
2007-03-21, 00:31
I ran a few searches this evening, & nothing got diverted to porn sites, etc. However, the response time seemed a bit slow, & when I checked on Task Manager there were 67 processes running (I was the only user logged on) - is this normal, or does this suggest a continuing problem?

Also, I ran a quick registry check using AVG, the results are below if this helps:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 22:00:19 20/03/2007

+ Scan result:



HKLM\SOFTWARE\ShudderLTD -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard -> Adware.PSGuard : Error during cleaning.
HKLM\SOFTWARE\ShudderLTD\PSGuard\PSGuard\License -> Adware.PSGuard : Cleaned with backup (quarantined).


::Report end


Thanks for your input. Looking forward to your comments / suggestions.

Shaba
2007-03-21, 08:29
Hi

We reduce amount of running processes a bit later.

First we'll need to backup registry:

Start -> Run -> regedit -> ok. Then File -> Export. Give it a name and press Save.

Go in regedit to HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD
Highlight it and go to Edit -> Permissions. Give full control there
Now try to delete HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD manually

Run a registry scan with avg a-s and let me know if those registry keys are still there?

Robin1
2007-03-21, 22:11
Wow - this is significantly more complicated than I had realised. Your continuing assistance is much appreciated.

I followed your instructions from my normal logon but, unfortunately, it did not work. I received the following message:

"Error deleting key

Cannot delete ShudderLTD: Error while deleting key"

BTW the structure of the files were as follows:

-ShudderLTD
- PSGuard
- PSGuard
- Licence

I'm tempted to just throw the machine out of the window. Only the thought of the pedestrians below is stopping me. Their safety depends on whether you have any further suggestions :D: .

Shaba
2007-03-22, 08:43
Hi

Actually that is just a registry key with no related files, so nothing really bad. So deletion isn't 100 % "must".

Did you do also this?

Highlight it and go to Edit -> Permissions. Give full control there

I mean by full control that you checkmark accept box in Full Control for your username (log in as administrator, highlight admin username, then checkmark accept box in Full Control and try again deletion of those).

Robin1
2007-03-23, 00:25
Thanks for the clarification.

I can confirm that that is exactly what I did. I also tried tonight in Safe Mode. Same result.

I had a look at the Advanced settings for ShudderLTD. There were two tick boxes with the following descriptions:

1. Inherit from parent the permissions that apply to child objects. Include these with entries explicitly defined here.

2. Replace permission entries on all child objects with entries shown here that apply to child objects.

Neither of these options were ticked.

At this point I cancelled out without making any changes in order to report back to you.


Although it rather offends me that I cannot change / delete something on my own PC, if you feel that this is not a priority & it is time to move on then let us proceed.

I welcome your thoughts.

Shaba
2007-03-23, 08:07
Hi

You can tick 2. and try again.

Registry entries are bad and we can remove them other way if you like. However, there's no related files so they're quite harmless. So, it's your decision :)

Robin1
2007-03-23, 18:24
Thanks for the suggestion.

Unfortunately, I was still unable to delete the files.

Let's move on, if you are happy to do so.

Shaba
2007-03-23, 18:29
Hi

If you are happy with it, do you have any other problems? :)

Robin1
2007-03-23, 20:33
No re-direct problems.

My PC seems to run slower than I would have hoped, but that may not be malware related.

Also, Spybot is still detecting Smitfraud-C, which is a bit disconcerting. Is this a similar issue to the PSGuard with no related files?

I look forward to hearing from you.

Shaba
2007-03-24, 10:42
Hi

We reduce amount of running processes a bit later; that should make your computer faster.

Please then post here spybot report :)

Robin1
2007-03-24, 15:40
I ran a scan with spybot. Currently all of the report options are ticked, except "do not report disabled or known legitimate items".

This produces quite a long report.

Would you like the complete version as above, or would you prefer me to un-tick some of the report options?


Thanks.

Shaba
2007-03-24, 15:46
Hi

Just post beginning of report in which there are findings from spybot scan :)

Robin1
2007-03-24, 20:03
I think this is what you need:

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\crl.thawte.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\datingforlove.org\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\dl.ad-ware.cc\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\e-finder.cc\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\fast-look.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\fuck-fuck.org\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\letgohome.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\love-catalog.net\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\makechoice.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\meetyourfriend.biz\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\msnprotection.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\new.8ad.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\s13.remove.cc\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\s2.kav.cc\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\t34rulit.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\terra.hcworld.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\toprefsys.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\tracking.allposters.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\visitfriend.net\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webpidor.biz\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\www.6o9.com\*!=W=4

Smitfraud-C.: User settings (Registry change, fixing failed)
HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\www.niger.ru\*!=W=4


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

Let me know if you need anything more.

Thanks again.

Shaba
2007-03-24, 20:06
Hi

Yes, it is :)

Let's try this:

First we'll need to backup registry:

Start -> Run -> regedit -> ok. Then File -> Export. Give it a name and press Save.

Save text below as fix.reg on Notepad (save it as all files (*.*)) on Desktop

Windows Registry Editor Version 5.00

[-HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\S-1-5-21-3234326496-1984314271-2567767456-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

It should look like this -> http://users.telenet.be/bluepatchy/miekiemoes/images/reg.gif

Doubleclick fix.reg, press Yes and ok.

(In case you are unsure how to create a reg file, take a look here (http://www.nellie2.co.uk/file.htm#How_to_Make_a_.Reg_File_) with screenshots.)

Scan again with spybot and tell me if it still finds those?

Robin1
2007-03-26, 08:55
Thanks for your instructions.

I did read the instructions in your link, but I think I must have missed something.

1. Are we backing up the entire registry, or a single key?

2. Which should be highlighted on the left?

HKEY_CLASSES_ROOT, or
HKEY_CURRENT_USER, or
HKEY_LOCAL-MACHINE, or
Something else?

3. Also, File, Export has an option for Export Range of "All" or "Selected branch". Which one of these should I select?

Thanks for your assistance.

Shaba
2007-03-26, 09:04
Hi

1. You can backup entire registry

2. You can highlight HKEY_USERS

3. All

Robin1
2007-03-26, 22:04
Amazing! Thanks so much for your help, because:

Smitfraud is no longer showing up on Spybot.

Woohoo! :)

Please let me know if there is any more tidying up to do.

Thanks again.

Shaba
2007-03-27, 08:24
Hi

Great news :)

Do you have any other problems left?

Robin1
2007-03-27, 08:53
No. Can't think of anything.


All hail Shaba! Master of his domain!

Shaba
2007-03-29, 17:01
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Reenable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topic405.html)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/tutorials/tutorial60.html)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

IE/Spyad (http://www.spywarewarrior.com/uiuc/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean!

Shaba
2007-03-31, 10:54
Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.