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View Full Version : Disappear, re-appear, Rundll32.dll, ieuser.exe, Virus, Bizarre... HELP!!



haroonie
2007-03-15, 11:08
:
Hello all,

I really need help with this one. My computer is seemingly infected
with a virus. I double clicked on an executable file, and the
executable seemingly disappeared. My problem now is that I think I am
infected with an unknown virus / spyware. My mouse cursor will stay
as an arrow for a couple seconds, then switch to the arrow + thinking
sign, then back to the arrow.

By looking at the task manager I've noticed that everytime the cursor
does this, rundll32.exe and sometimes ieuser.exe will simultaneously
show up, then disappear intune with the changing of the cursor.

It does this nonstop and i'm worried, never did this before. I am
working on a project and cannot go through the task of reformatting
and reinstalling, i have to keep working. My computer is no slower,
and seems normal exept for this.

I've run spybot, spyware doctor, ad aware, symantec corporate
antivirus; all with current updated definitions... to no avail.
Running them the first time i'd remove the problems. after rebooting i
run again and then system is clean. usually i will get a report and
follow accordingly to remove it by googling. This problem wont show
up in the searches or in google searches.

I really need assistance and any help would be greatly appreciated.
Below is my hijackthis.log

Logfile of HijackThis v1.99.1
Scan saved at 4:42:58 AM, on 3/15/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Windows\system32\WUDFHost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Windows\ehome\ehsched.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\ehome\ehRecvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\haroonie\AppData\Local\Temp\GD-Mon-2364-Dis-4352-Cr-5548.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\haroonie\Desktop\hijackthis_sfx\HijackThis.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant
=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch
=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
=
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-
B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX
\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:
\Program Files\Spybot\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}
- C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-
DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator
\GoogleWebAccToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:
\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper -
{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files
\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-
A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-
AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-
C89982D87CBF} - C:\Program Files\Google\Web Accelerator
\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender
\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%
\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime
\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD
\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk
\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google
\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files
\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program
Files\Google\Gmail Notifier\gnotify.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools
\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia
\RemCtrl\ATIRW.EXE
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE
\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier
\1.2.1128.2480\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player
\WMPNSCFG.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor
\swdoctor.exe" /Q
O4 - Startup: CCC.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google
\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files
\Google\Web Accelerator\GoogleWebAccWarden.exe
O4 - Global Startup: SpeedFan.lnk = C:\Program Files\SpeedFan
\speedfan.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-
AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Send to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:
\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} - C:
\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-
A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile
\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F}
- C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile
\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:
\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:
\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:
\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:
\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:
\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945}
- C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files
\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:
\Windows\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:
\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon
(file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner -
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h
ccCommon (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) -
Symantec Corporation - C:\Program Files\Symantec AntiVirus
\DefWatch.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) -
Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google
\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec
\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown
owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files
\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research
Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) -
Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program
Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101
(WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player
\wmpnetwk.exe (file missing)
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:
\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

:
via microsoft.public.windowsxp.general

tashi
2007-04-02, 09:41
Hello and sorry for the wait.

If you are still in need of assistance, did you run the on-line anti virus scanner:
"BEFORE you POST" (http://forums.spybot.info/showthread.php?t=288)

We do have this sticky topic:
If you have waited FOUR days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

haroonie
2007-04-03, 07:09
Issue resolved by editing startup, and emptying prefetch.

Thanks.

tashi
2007-04-11, 08:55
Thank you for letting us know. :) This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.