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View Full Version : Spybot just keeps finding the same stuff...



tylerjw
2007-03-28, 05:01
I run spybot over and over and it finds the same entries. How can I fix these problems that spybot isn't fixing:

Alexa Related
WinXPServicePackCrack
Smithfraud-C. Toolbar888

these three are always there along w/ about 3-5 more things that are different every time... I tried running a full system scan w/ windows defender(don't laugh) and it found one thing. That took like 4 hours so I havn't tried again. What should I do to fix my problem. I also have avast! and I did a whole tough system scan and found nothing. I have a gmail account that i have been on and a forum of a friend of mine. What should I do?

thank you,
tyler

md usa spybot fan
2007-03-28, 07:46
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
Try to run it the next time you reboot.
Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
Check the option: "Run program once at next system startup". Note: If you any programs running that monitor registry changes make sure that you allow the change to:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
Reboot the system.
Run it in Safe mode.
Reboot your system in Safe mode (see Note #1) and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum. Follow the instructions here:
"BEFORE you POST" Mandatory Steps Before Requesting Assistance.
http://forums.spybot.info/showthread.php?t=288
After completing those steps, start a new thread (topic) in the following forum (making sure to include the HijackThis log and online scan logs produced from the instructions above):
Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22
Note #1: How Do I Boot Into Safe Mode? (http://www.laplink.com/support/kb/article.asp?ID=102)