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Spybot just keeps finding the same stuff...

T

tylerjw

New member
I run spybot over and over and it finds the same entries. How can I fix these problems that spybot isn't fixing:

Alexa Related
WinXPServicePackCrack
Smithfraud-C. Toolbar888

these three are always there along w/ about 3-5 more things that are different every time... I tried running a full system scan w/ windows defender(don't laugh) and it found one thing. That took like 4 hours so I havn't tried again. What should I do to fix my problem. I also have avast! and I did a whole tough system scan and found nothing. I have a gmail account that i have been on and a forum of a friend of mine. What should I do?

thank you,
tyler
 
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
  1. Try to run it the next time you reboot.
    • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
    • Check the option: "Run program once at next system startup". Note: If you any programs running that monitor registry changes make sure that you allow the change to:
      • [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    • Reboot the system.
  2. Run it in Safe mode.
    • Reboot your system in Safe mode (see Note #1) and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum. Follow the instructions here:
After completing those steps, start a new thread (topic) in the following forum (making sure to include the HijackThis log and online scan logs produced from the instructions above):
Note #1: How Do I Boot Into Safe Mode?
 
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