help

[ed-e-dee]

Hi folks i'm a newbie,:eek: and i'm having heaps of problems,,, i'm not ofay with computers i have only just started ,i fin that i have heap of crap that i can't get rid of,,the one main prob, is C:\windows\system32\xlibgfl254.dll.as not a valid windows image.I have seen your replies to others so I hope you can help me clean up my computer...my kids say i'm an old fossel and should not play with computers.

edd

[pskelley]

G'day Edd and welcome to the forum, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" Mandatory Steps Before Requesting Assistance http://forums.spybot.info/showthread.php?t=288
Please read and follow all instructions and post all required logs or reports, anything less will slow your process. Use "Post Reply" to post the information in the instructions and stay in the same topic.

Cheers

[ed-e-dee]

G/Day folks, the old fossel back again I'm not sure what I need to do I'm going to try to send the hijackthis log I hope i can get it right.
please bear with me i'm only a learner, Thanks for your patience.
EdLogfile of HijackThis v1.99.1
Scan saved at 10:12:08 PM, on 10/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\WINDOWS\System32\fast.exe
C:\PROGRA~1\eScan\TRAYICOS.EXE
C:\PROGRA~1\eScan\AVPMWrap.EXE
C:\WINDOWS\emMon.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\program files\mailskinner\mailskinner.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\eScan\TRAYSSER.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\eScan\avpm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\eScan\AvpM.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MailScan Dispatcher] "C:\Program Files\eScan\LAUNCH.EXE"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [eScan Updater] C:\PROGRA~1\eScan\TRAYICOS.EXE /App
O4 - HKLM\..\Run: [eScan Monitor] C:\PROGRA~1\eScan\AVPMWrap.EXE
O4 - HKLM\..\Run: [emMonitor] C:\WINDOWS\emMon.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [cbqkxi] c:\windows\system32\cbqkxi.exe cbqkxi
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MailSkinner] c:\program files\mailskinner\mailskinner.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'mwtsp.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: eitheror - {2016a466-91a2-43c6-97d8-2fd380f065ef} - (no file)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: eScan Server-Updater (eScan-trayicos) - Unknown owner - C:\PROGRA~1\eScan\TRAYSSER.EXE
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: eScan Monitor Service (KAVMonitorService) - Kaspersky Labs. - C:\PROGRA~1\eScan\avpm.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

[ed-e-dee]

by george I think I didit:eek:

[pskelley]

You have a bit of a mess here mate!

Thanks Edd for the HJT log. You may want to read those instructions again, they are important. They specify a online scan with the results posted. You may wait on the scan until I ask for it. My first question is did someone download this junk on purpose:
C:\program files\mailskinner\mailskinner.exe read about it here: http://www.castlecops.com/startuplist-11815.html

MailSkinner - an application by Electronic_Group , notorious for its premium rate "drive by" installed porn dialersThis item is often bundled with a lot of other junk, I can't tell about the infection just yet, I see one item and you have described another:
C:\windows\system32\xlibgfl254.dll so I have no idea what we are going to run into. We will proceed like this and see what happens:

(Follow the instructions in the numbered order)

1) Before we start, I am showing this program: C:\PROGRA~1\eScan\AvpM.exe (Kaspersky AntiVirus)http://www.liutilities.com/products/wintaskspro/processlibrary/avpm/
as well as this Program: C:\PROGRA~1\Grisoft\AVG7\ (AVG Anti-Virus) see this information:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
Please uninstall one of those anti-virus programs.

2) Start > Control Panel > Add Remove programs and uninstall mailskinner. Also uninstall any other programs that you know do not belong there, if you are unsure, let me know and I will look.

(In the next step, since I cannot see the file in the log, I am using the spelling you provided. Please be 100% sure you spelled that file in red correctly before you proceed)

3) How to use the Delete on Reboot tool
http://www.bleepingcomputer.com/tutorials/tutorial42.html#delreb
Start Hijackthis
Click on the Config button
Click on the Misc Tools button
Click on the button labeled Delete a file on reboot...
A new window will open asking you to select the file that you would like to delete on reboot. Navigate to the file: C:\windows\system32\xlibgfl254.dll and click on it once, and then click on the Open button.
You will now be asked if you would like to reboot your computer to delete the file. Click on the Yes button if you would like to reboot now.

4) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

5) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

6) We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
Open Windows Defender, Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.

7) AVG Anti-Spyware: Deactivate the Resident Shield
- Before proceeding, deactivate the "Resident Shield" as this may prevent changes to the registry.
- To do this, click "Change State" to the right of the Resident Shield option in the main window.
- You will clearly see the status change to Inactive if you have done this correctly.

8) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O4 - HKLM\..\Run: [cbqkxi] c:\windows\system32\cbqkxi.exe cbqkxi
O4 - HKCU\..\Run: [MailSkinner] c:\program files\mailskinner\mailskinner.exe
O21 - SSODL: eitheror - {2016a466-91a2-43c6-97d8-2fd380f065ef} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

9) RIGHT Click on Start then click on Explore. Locate and delete these items:

c:\program files\mailskinner\ <<< delete that folder

c:\windows\system32\cbqkxi.exe Delete that folder

10) You have AVG Anti-Spyware onboard, use the instruction in the following link to run it, delete or at least quarantine anything it finds and save the scan report to post.
http://forums.security-central.us/showthread.php?t=3165

11) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post the scan results from AVG Anti-Spyware and a new HJT log. Add any comments you think will help and tell me how the computer is running.

Thanks

[ed-e-dee]

Hello All. Wel I tried to do most things,could not find (mailskinner) in Add&Remove,did find it when I used Delete on Reboot,I think thats right,If you want to look into my computer your welcome.Deleted eScan I think and ran Avg all was clear?.downloaded Panda and did a scan.
Incident Status Location

Adware:adware/navipromo Not disinfected c:\windows\system32\aitmevrnd_nav.dat
Spyware:spyware/iehelp Not disinfected Windows Registry
Potentially unwanted tool:Application/MailSkinner Not disinfected C:\RECYCLER\S-1-5-21-1214440339-413027322-839522115-1003\Dc3\MailSkinner.exe
Adware:Adware/NaviPromo Not disinfected C:\WINDOWS\system32\aitmevrnd.exe
Does not tell me anything this is all i gor from panda..Do you want me to do another Hijackthis?.

Ed

[ed-e-dee]

decided to send a followup on hijack I'm flying blind here but i am glad because I have learnt a lot here thenI have in the last 6 months,I also learnt not to let the anklebiters play with computer. Ed. .Logfile of HijackThis v1.99.1
Scan saved at 1:51:56 PM, on 11/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\WINDOWS\System32\fast.exe
C:\WINDOWS\emMon.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [emMonitor] C:\WINDOWS\emMon.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

[pskelley]

G'Day Edd, before I start, I did say mailskinner was a problem, this item:
Adware:adware/navipromo Not disinfected c:\windows\system32\aitmevrnd_nav.dat
probably came with it and it has a hidden rootkit that must be removed.

C:\WINDOWS\emMon.exe <<< would you have a look at that program and assure me it is safe and valid.

Stick with me, you are doing great so far:bigthumb: My suggestion would be to keep the computer offline as much as possible until we clear the junk.
The HJT log does not look bad so let's have a look at this rootkit. Please follow the directions carefully.

Please download F-Secure BlackLight Beta:
https://europe.f-secure.com/exclude/blacklight/index.shtml

Save it to its own folder in the Desktop
Double-click blbeta.exe to run the program
Click : Scan
A list of all items found is created

The list is in the BlackLight folder on the Desktop, and named fsbl.xxxxxxx.log (xxxxxxx are numbers).

Please provide the log created by BlackLight in your next reply.
(do not fix anything, most will be valid)

I need only the BlackLight log this time.

Thanks...Phil

[ed-e-dee]

Hi Phil.checked C:\windows\emMon.exe, don't know what it does? but it is an application-file....em Monitor application from EMPIA Technology Corp.it would not open for me so i dont ow what it does.kn04/11/07 21:30:46 [Info]: BlackLight Engine 1.0.61 initialized
04/11/07 21:30:46 [Info]: OS: 5.1 build 2600 (Service Pack 2)
04/11/07 21:30:46 [Note]: 7019 4
04/11/07 21:30:46 [Note]: 7005 0
04/11/07 21:30:47 [Note]: 7006 0
04/11/07 21:30:47 [Note]: 7011 1508
04/11/07 21:30:47 [Note]: 7026 0
04/11/07 21:30:47 [Note]: 7026 0
04/11/07 21:30:47 [Note]: 7024 3
04/11/07 21:30:47 [Info]: Hidden process: C:\windows\system32\aitmevrnd.exe
04/11/07 21:30:50 [Note]: FSRAW library version 1.7.1021
04/11/07 21:35:27 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd.dat
04/11/07 21:35:27 [Note]: 10002 1
04/11/07 21:35:27 [Info]: Hidden file: C:\windows\system32\aitmevrnd.exe
04/11/07 21:35:27 [Note]: 10002 1
04/11/07 21:35:28 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd_nav.dat
04/11/07 21:35:28 [Note]: 10002 1
04/11/07 21:35:28 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd_navps.dat
04/11/07 21:35:28 [Note]: 10002 1
04/11/07 21:37:04 [Note]: 7007 0
I hope this helps you Ed.

[pskelley]

Where you at down under. Is it not fun how I can help from Florida in the USA:laugh:

That's what we needed Edd, you can see the hidden rootkit. Please take the time to read this tutorial so you will no exactly what you are doing when you proceed:
http://www.bleepingcomputer.com/tutorials/tutorial124.html

You will be doing "Step 2 - Cleaning" and these are the nasties:

04/11/07 21:30:47 [Info]: Hidden process: C:\windows\system32\aitmevrnd.exe
04/11/07 21:35:27 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd.dat
04/11/07 21:35:27 [Info]: Hidden file: C:\windows\system32\aitmevrnd.exe
04/11/07 21:35:28 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd_nav.dat
04/11/07 21:35:28 [Info]: Hidden file: c:\WINDOWS\system32\aitmevrnd_navps.dat

When you finish, post a new HJT log. We should have one file to kill in it.

Thanks...Phil

[ed-e-dee]

Hey Phil..I think I got it rigLogfile of HijackThis v1.99.1
Scan saved at 10:26:19 PM, on 11/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\WINDOWS\System32\fast.exe
C:\WINDOWS\emMon.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [emMonitor] C:\WINDOWS\emMon.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

ht. so here goes

[pskelley]

em Monitor application from EMPIA Technology Corp >>> looks valid.
http://www.google.com/search?hl=en&q=EMPIA+Technology+Corp&btnG=Google+Search

Your HJT log looks clean, how is the computer running now? Let's do this:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[ed-e-dee]

Gday Phil,,,It is amazing how fast we can communicate with a key board:blink: I live on the east coast of NSW ,5 minutes to beach little place called Coffs Harbour about 500kms north of Sydney nice spot great weather nice beaches and water is most of the time quite warm we can still swim in winter:bigthumb:

Is there anything else you can see that we can get rid of ,going to ask about all the patches I have in add/remove can I get rid of the old ones don't the new patches replace the old?.

Ed.

[ed-e-dee]

Hi Phil..on shutting down I encounted this...svchost.exe application error.
the instruction at "0x745f2780"reference memory at "0x00000000"the momory could not be read ,terminate/cancel to debug...then the screen Froze at "installing update 1 of 1 ".

[pskelley]

Hi Edd, were you downloading updates from Microsoft when this happened? They have a problem with a recent update and have had to rush out a patch to fix a patch. Please post the error message "word for word" exactly as you receive it...no spelling errors! That's the only way I can research it.

Let me see your uninstall list and I can advise you better about patches.
Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

Understand that the Windows patches will accumulate until they release SP#3 which I understand is in the works somewhere.

Must be nice to live near the beach, this webcam is about two miles from my home. http://www.beachtourism.com/pier.htm

Thanks

[ed-e-dee]

Good Morning Phil,well here anyway lol.what a beautiful place you live in very nice beaches,we are still a big country town of about 25 thou.people we do get a lot of tourest here.

360Share(remove only)
4Diskclean Freeware
A4Tech iKeyWorks 7.64
A4Tech iWheelWorks 7.64
ACDSee 5.0 PowerPack
Adobe Download Manager 2.2 (Remove Only)
Adobe Illustrator 9.0
Adobe Photoshop 7.0.1
Adobe Reader 7.0
Adobe SVG Viewer
AnalogX DLLArchive
ATI Catalyst Control Center
ATI Display Driver
ATI HYDRAVISION
AutoCAD 2000
AVG 7.5
AVG Anti-Spyware 7.5
CCleaner (remove only)
C-Media WDM Audio Driver
CyberScrub Trial Edition 3.5
CyberTweak Version 1.3 Final
DVD Decrypter (Remove Only)
DVD Shrink 3.2
Game Copy Pro
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB929120)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.A
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HSP56 MR Drivers
iKeyWorks 6.12
Indeo® software
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
LiveReg (Symantec Corporation)
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Calculator Plus
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office FrontPage 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Motorola SM56 Speakerphone Modem
MSN Messenger 7.0
MSXML 4.0 SP2 (KB927978)
Navigator Ausway Lite
Nero 6 Ultra Edition
Nero Media Player
NeroVision Express 3
Norton Ghost
Panda ActiveScan
PCI SoftV92 Modem
Powertoys For Windows XP
QuickTime
RaidApplication
RealPlayer
Realtek AC'97 Audio
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
SiS 651_661FX_741_760_M661FX_M661MX_M741_M760
SiS 900 PCI Fast Ethernet Adapter Driver
SmartSound Quicktracks Plugin
SoftK56 Data Fax Voice Speakerphone CARP
Sonic Update Manager
SpeeDoCrop 1.0
Spybot - Search & Destroy 1.4
Stomp Backup MyPC
Stomp RecordNow!
TweakNow RegCleaner Standard
Ulead Straight-to-Disc SDK
Ulead VideoStudio 8.0
Ultra soft
Uninstall ESS Modem
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Viewpoint Media Player (Remove Only)
Winamp (remove only)
Window Washer 5
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
WinZip

[pskelley]

Uninstall list: I am looking for malware and security issues. It's a good chance for you to look for programs you no longer use.

Hijackthis 1.99.1
HijackThis 1.99.1 <<< if that is installed twice, please delete one copy.

J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
See this information: http://forums.spybot.info/showpost.php?p=12880&postcount=2
Hackers are using these out of date versions to exploit. Download the newest version then uninstall all old version in Add Remove programs.
Start > Control Panel > Java Console (small coffee cup) Updates tab > Update

LiveReg (Symantec Corporation) <<< unless it has something to do with Norton Ghost, not sure why it is here?

Panda ActiveScan <<< if you are done with it, I would uninstall and get it fresh if ever needed again.

Viewpoint Media Player (Remove Only) see the information:
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.clickz.com/news/article.php/3561546
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/showPage.html?page=3561546
http://www.clickz.com/news/article.php/3561546

There are a few items I do not know, but they don't look like malware. I believe you will keep all of the hotfixes and updates until the next Service Pack.

Hope that helps...how is the computer running.

Thanks

[ed-e-dee]

Phil, to me there seems to be a lot of double up of items in here a lot fo these i don't use or even know about and what they do :sad: Gee it's great to be computer illiterate!.

[pskelley]

OK Edd, use Google to help you discern what they are.
http://www.google.com/
I'll set the pace with the first item: 360Share(remove only)
http://www.google.com/search?hl=en&q=360Share&btnG=Google+Search
Welcome to 360Share - The Latest in p2p Technology. a little info about p2p file sharing:
http://pcpitstop.com/spycheck/p2p.asp
http://pcpitstop.com/spycheck/badtorrent.asp
Problem is where the program might be legal, downloading many files is not as well as dangerous.

As you look, leave security and microsoft stuff alone. If you run into questions, post them.

Thanks

[ed-e-dee]

right Phil,computer is running really well now,in add/remove I tried remove Hijackthis,the first one it said==File "C:\Program files\hijackthis\uninsooo.dat"does not exist cannot uninstall.
the second Hijackthis came up with an "unexpected error".I went to Jave deleted those downloader a new version and came back to Hijackthis second one was ok this time but the first one still said there is nothing to delete.when I shutdown last night the screen said Shutting down when it got to installing update 1 of 1 the screen just froze then but itdid say...
SCVHOST.exe. application
The instruction at "0x745f2780"reference memory at : 0x00000000"The memory could not be read.Terminate or cancel to debug.I hit the restart button and did a quick shutdown.
360Share(remove only)
4Diskclean Freeware
A4Tech iKeyWorks 7.64
A4Tech iWheelWorks 7.64
ACDSee 5.0 PowerPack
Adobe Download Manager 2.2 (Remove Only)
Adobe Illustrator 9.0
Adobe Photoshop 7.0.1
Adobe Reader 7.0
Adobe SVG Viewer
AnalogX DLLArchive
ATI Catalyst Control Center
ATI Display Driver
ATI HYDRAVISION
AutoCAD 2000
AVG 7.5
AVG Anti-Spyware 7.5
CCleaner (remove only)
C-Media WDM Audio Driver
CyberScrub Trial Edition 3.5
CyberTweak Version 1.3 Final
DVD Decrypter (Remove Only)
DVD Shrink 3.2
Game Copy Pro
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB929120)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.A
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HSP56 MR Drivers
Indeo® software
Java(TM) SE Runtime Environment 6 Update 1
LiveReg (Symantec Corporation)
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Calculator Plus
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office FrontPage 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Motorola SM56 Speakerphone Modem
MSN Messenger 7.0
MSXML 4.0 SP2 (KB927978)
Navigator Ausway Lite
Nero 6 Ultra Edition
Nero Media Player
NeroVision Express 3
Norton Ghost
PCI SoftV92 Modem
Powertoys For Windows XP
QuickTime
RaidApplication
RealPlayer
Realtek AC'97 Audio
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
SiS 651_661FX_741_760_M661FX_M661MX_M741_M760
SiS 900 PCI Fast Ethernet Adapter Driver
SmartSound Quicktracks Plugin
SoftK56 Data Fax Voice Speakerphone CARP
Sonic Update Manager
Spybot - Search & Destroy 1.4
Stomp Backup MyPC
Stomp RecordNow!
TweakNow RegCleaner Standard
Ulead Straight-to-Disc SDK
Ulead VideoStudio 8.0
Ultra soft
Uninstall ESS Modem
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Winamp (remove only)
Window Washer 5
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
WinZip

[ed-e-dee]

Hello Phil. Well there is a problem when I'm shutting down,it's the SVCHOST.exe application error, it just makes the screen freeze I can come back to screen after an hour and it;s still at the same spot,I hit the restart button and do a quick shutdown see item 14.

[ed-e-dee]

Gday Phil.another problem now on startup ===MSASCui.exe..application error
applcation failed to initialize properly ( 0xc0000005 ). click on OK to terminate the application.what does this mean,hasthis application from the same family as SVCHOST.exe as I'm getting on shut down. Thanks to you I'm getting gamer at pushing the keyboard . Ed.

[pskelley]

G'Day Edd, all I could suggest is that you delete all of the HJT junk, once you know it is all gone, then use this link, it will self install in C:\Program Files\ and I believe it even adds a shortcut to the Desktop?
http://www.cybertechhelp.com/download/file/self-extracting-hijack-this-installer

Lot's of information about the error message, remember to use Google, http://www.google.com/ not much information available that Google does not have. I would look at the Microsoft information first:
http://support.microsoft.com/kb/927385 and then move on to the Google if need be.
http://www.google.com/search?hl=en&q=0x745f2780%22reference+memory+at+%3A+0x00000000%22The+memory+could+not+be+read&btnG=Google+Search

Just be careful and take your time as you try the workarounds (Australian word? like walkabout?...lol)

Another tool that will often correct issues with the computer when a corrupt or missing file is involved is System File Checker: http://www.updatexp.com/scannow-sfc.html
Here is a list of some tools available to you: http://www.networkclue.com/os/Windows/commands/index.aspx

Cheers

Just looked at your new error message and I can see it is not word for word and it is miss spelled. You make sure it is 100% correct, then enter it into Google. I have a notion the infomation I provided will deal with both, but still search to see what information is available.

[ed-e-dee]

Hi Phil...not sure what you mean--------------------------------------------------------------------------------

G'Day Edd, all I could suggest is that you delete all of the HJT junk, once you know it is all gone, then use this link, it will self install in C:\Program Files\ and I believe it even adds a shortcut to the Desktop?
http://www.cybertechhelp.com/downloa...this-installer.

Do I uninstall the hjt program,and then go to the link you gave,--------------------------------------------------------------------------------

which error message is miss spelled, how do I copy & paste from the desktop into this thread.
Ed

[pskelley]

Edd, since you are having problems removing one version of HJT and we do not want two running on the computer, YES, delete them both and and download the new version from the link i provided (not the one you copied, it will not work) (truncicated I think is the word?)


Do I uninstall the hjt program,and then go to the link you gaveIt's not really and uninstall, since there is no uninstaller, just delete the folder, everything will go with it to the recycle bin.

MSASCui.exe..application error
applcation failed to initialize properly ( 0xc0000005 ). <<< at least one word is mispelled, if you cannot copy/paste the information to Google, then you need to be 100% sure you type it exactly as it is presented to you.

Thanks

I want to mention that HJT is not an issue just now, since you do not even need it. I would concentrate on finding out why you are getting the error message.

[ed-e-dee]

Gday Phil,,sorry could not get back to you last night ( my time ),my control panel would not open by that time I had enough and hit the sack,pick and shovel is easier to work with lol,

MSASCui.exe. Application Error.
The application failed to initialize properly ( 0xc0000005 ).click on ok to terminate the application.

we are now running at a good speed , I did'nt think a missing ( I ) would be so critical now it written word for word :sick: .

Phil I can't thank you enough for the time you have given me in this matter I have learnt a lot through this,I guess the hic-up I have now has nothing to do with virus but a programing problem.

cheers Ed.

[pskelley]

http://www.google.com/search?hl=en&q=MSASCui.exe&btnG=Google+Search
http://www.google.com/search?hl=en&q=The+application+failed+to+initialize+properly+%28+0xc0000005+%29.&btnG=Search

http://blogs.chron.com/helpline/archives/software/applications/
Read: February 12, 2007 Windows Defender error

http://search.webservertalk.com/message1399019.html
02-18-06 03:29 AM

There is little doubt that Windows Defender is the application the error is coming from. What I would try first is to look here:
http://www.google.com/search?hl=en&q=windows+defender+updates&btnG=Search
for answers, make sure you have the newest version and you are totally updated.
Then see if the error stops. If it does not, then uninstall the program and download it again from here:
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Cheers

[ed-e-dee]

Hi Phil, :present: Thanks to you my machine seems to be running normal again ( for now) got rid of winows defender and then could not get an update checked some of the sites you gave me and bingo found the answer,turn off auto update then download updates manually :D: i'm feeling pretty good about myself ( thanks to you )

regards

Edd.

[pskelley]

You go geekguy:bigthumb: May I look at one more HJT log? Than I will get you on your walkabout. Post any late minute questions also.

Here are great Windows XP sites to continue learning at:
http://www.kellys-korner.com/
http://www.onecomputerguy.com/
http://www.theeldergeek.com/index.htm
http://www.xptuneup.com/index.htm

Cheers

[ed-e-dee]

Good one Phil,go geek! it will be a long time before I become one,but I'm having fun :bigthumb: i like these little fellows I've not used these before.well here is the final log :lip: lets see how we go,

Ed.

Logfile of HijackThis v1.99.1
Scan saved at 10:59:32 PM, on 14/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\WINDOWS\System32\fast.exe
C:\WINDOWS\emMon.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ninemsn.com.au/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [emMonitor] C:\WINDOWS\emMon.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

[pskelley]

Looks good:bigthumb: You be careful, it's a cyber-jungle out there.

Thanks...Phil

[pskelley]

As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Cheers