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Maria83
2007-04-16, 15:05
First off, I am rather computer-illiterate :( I tried to get rid of this virus myself by reading through a few forums that came up on Google, but no luck.

I have AVG anti-virus but it cannot delete/quarantine downloader.zlob.aus.

Any help in removing this virus would be appreciated :)

Maria83
2007-04-16, 15:32
Logfile of HijackThis v1.99.1
Scan saved at 11:30:20 PM, on 16/04/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Windows\Explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: (no name) - {00000026-8735-428D-B81F-DD098223B25F} - (no file)
O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: (no name) - {000006b1-19b5-414a-849f-2a3c64ae6939} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {30000273-8230-4dd4-be4f-6889d1e74167} - (no file)
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {88DE3E1B-3D01-4032-9BAE-FD1994A3D7B8} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Uniblue Registry Booster2] C:\Program Files\Uniblue\RegistryBooster2\RegistryBooster.exe /S
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O14 - IERESET.INF: START_PAGE_URL=http://desktop.optusnet.com.au/dsl/favorites/homepage
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1115631175515
O16 - DPF: {EA1B8527-E422-4909-825A-70BE0694F18E} (PortfolioManagerWT ProfileManager Class) - https://online.westpac.com.au/wtpbs/wtBalanceSheet/portfoliomanagerwt.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

Maria83
2007-04-16, 16:31
These are the results from a Panda ActiveScan;


Incident Status Location

Adware:adware/adsmart Not disinfected c:\windows\system32\VX.TLL
Virus:trj/abwiz.a Disinfected Operating system
Adware:adware/tubby Not disinfected c:\windows\system32\WER8274.DLL
Adware:adware/clickalchemy Not disinfected c:\windows\ALCHEM.INI
Adware:adware/ncase Not disinfected c:\windows\DIDDUID.INI
Adware:adware/topconvert Not disinfected c:\windows\UPDATETC.EXE
Spyware:spyware/betterinet Not disinfected c:\windows\BI.DLL
Adware:adware/twain-tech Not disinfected c:\windows\SATMAT.EXE
Adware:adware/surfassistant Not disinfected Windows Registry
Adware:adware/transponder Not disinfected Windows Registry
Adware:adware/powerstrip Not disinfected Windows Registry
Adware:adware/404search Not disinfected Windows Registry
Adware:adware/adlogix Not disinfected Windows Registry
Spyware:spyware/searchcentrix Not disinfected Windows Registry
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\SYSTEM32\Process.exe
Virus:Trj/Alanchum.UJ Disinfected C:\WINDOWS\SYSTEM32\ZLCTVDBE.EXE
Virus:W32/Sdbot.ftp.worm Disinfected C:\WINDOWS\SYSTEM32\O
Virus:W32/Sdbot.ftp.worm Disinfected C:\WINDOWS\ftp.txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\NAME\Cookies\name@atwola[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\SmitfraudFix\Process.exe
Virus:Trj/Shutdown.Z Disinfected C:\SmitfraudFix\RESTART.EXE
Potentially unwanted tool:Application/Processor Not disinfected C:\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Virus:Trj/Shutdown.Z Disinfected C:\SmitfraudFix.zip[SmitfraudFix/restart.exe]

pskelley
2007-04-17, 16:08
G'Day and welcome to the forum, since I see both a HJT log and the results of Panda ActiveScan I will assume you must have read this information:
"BEFORE you POST" Mandatory Steps Before Requesting Assistance
http://forums.spybot.info/showthread.php?t=288

If the top of your HJT log shows:
Logfile of HijackThis v1.99.1
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Update Your Windows XP.
You are currently using an unpatched version of Windows XP.
Before attempting to remove malware, it is CRITICAL that you update to Service Pack 1a.
Get SP1a here : http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
You should also get SP2, but NOT NOW, rather only after your machine is clean.
After updating your Windows to SP1a, post a new HijackThis log please, using the Post Reply button.

You also said this:

I have AVG anti-virus but it cannot delete/quarantine downloader.zlob.aus.
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\ <<< this is not an antivirus program, but you sure need one installed, almost as bad as you need those Windows Updates. You can get it free here:
http://free.grisoft.com/doc/avg-anti-virus-free/lng/us/tpl/v5

Cheers

tashi
2007-04-23, 07:51
:spider:

This topic has been archived to prevent others with similar issues posting in it.

If you need it re-opened, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.