Smitfraud-C.Toolbar888

[newcastle22]

Hello,

I have run a number of Anti-Virus and Anti-Spyware programs and I can't seem to get rid of Smitfraud-C.Toolbar888. Here is my Hijackthis log. Thank you in advance for your help.




Logfile of HijackThis v1.99.1
Scan saved at 10:45:32 AM, on 4/16/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\clcl3.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\user\Desktop\scanner.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {57E218E6-5A80-4f0c-AB25-83598F25D7E9} - (no file)
O2 - BHO: (no name) - {87FA3FB7-9A34-434C-A3DA-B69153BA7E57} - C:\Program Files\Messenger\mevohut.dll
O2 - BHO: (no name) - {e5059aed-79df-4d4d-9d93-4dac672a00dd} - C:\WINDOWS\system32\kbd007.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BootService] rundll32.exe "C:\WINDOWS\ljigef.dll",realset
O4 - HKLM\..\Run: [clcl3] C:\WINDOWS\System32\clcl3.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "user"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
O20 - AppInit_DLLs: dxclib303562752.dll
O20 - Winlogon Notify: kbd007 - C:\WINDOWS\SYSTEM32\kbd007.dll
O21 - SSODL: DCOM Server 60787 - {2C1CD3D7-86AC-4068-93BC-A02304B60787} - C:\WINDOWS\System32\fsxr.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

[Shaba]

Hi newcastle22

We can definitely help you, but first you need to help us. You are quite behind on your Windows Updates and Patches!!

The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here to get WinXP SP1a: http://www.microsoft.com/downloads/details...&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=0136e5f8-1684-4202-b2d0-c6a43430f12a&DisplayLang=en)

Apply the update, reboot, then go to Windows Update and install all the Critical Updates (Note: Except for WinXP SP2)
Click here for Windows Update: http://www.windowsupdate.com/ (http://www.windowsupdate.com/)

After installing all the Patches and updates, reboot, then post a fresh Hijack This log.

[newcastle22]

Well, I connected the computer to a network cable in order to download the updates. Now the computer will not even boot up. I get an UNMOUNTABLE_BOOT_VOLUME error with a blue screen. It won't even boot up when I remove the network cable or try safe mode. Any thoughts?

[Shaba]

Hi

See here (http://support.microsoft.com/kb/297185)

Did it help?

[newcastle22]

I don't think I have the Windows disks to run the Windows Recovery Console... but I will look. Thanks again.

[Shaba]

Hi

How's it going newcastle22?

[newcastle22]

Can't find the disks. I'm probably going to format the hard drive and install Windows 2000 as I have those disks. Thank you for your help with this.

[Shaba]

Hi

Then I just give you some general tips:

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topic405.html)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/tutorials/tutorial60.html)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)


Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

Instructions for - Spybot S & D and Ad-aware (http://www.bleepingcomputer.com/forums/?showtutorial=43)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

IE/Spyad (http://www.spywarewarrior.com/uiuc/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)