smitfraud-c.toolbar888 infection (Spybot S&D will not remove it)

[Bellelli]

Hi,

I have recently picked up a smitfraud-c.toolbar888 infection on my computer and am unable to remove it. I have Spybot S&D installed, however it will not remove the infection.
I get pop ups whenever I use the internet and my computer seems to be running slower than usual. Also, from "My Computer" it appears that 53GB of my hard disk is being used, however its contents should only be 25 GB -including hidden files and folders and operating system files (I don't know if this is because of any malware or if there is another reason).

Any assistance in removing the malware from my computer would be greatly appreciated.

I have done a scan with HJT and the results are as follows:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:26:52 PM, on 25/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\PMSveH.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\PMHandler.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\WINDOWS\system32\DRIVERS\WtSrv.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\WService.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Lenovo\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Documents and Settings\Isabella\Desktop\scanner.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B386B71-1DD0-4874-91A4-678D0F81EB77} - C:\WINDOWS\system32\vturs.dll (file missing)
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\iaioodkg.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPWAUDAP] C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
O4 - HKLM\..\Run: [PMHandler] C:\WINDOWS\system32\PMHandler.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OmniPass] C:\Program Files\Softex\OmniPass\scureapp.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [cssauthe] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe" silent
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [DRam prosessor] plscd.exe
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [Microsoft System Service] taskmgr1.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\rpxpdcvw.dll",setvm
O4 - HKLM\..\Run: [PrintDrive] rundll32.exe "C:\WINDOWS\system32\bkdnivdd.dll",setvm
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [DRam prosessor] plscd.exe
O4 - HKLM\..\RunServices: [Microsoft System Service] taskmgr1.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com/us/en/
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162068793484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: PMSveH - Lenovo - C:\WINDOWS\system32\PMSveH.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\system32\DRIVERS\WtSrv.exe
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

--
End of file - 11636 bytes

[pskelley]

Welcome to the forum, you have major issues, let me list them, not necessarily in the order of importance.

1) http://www.ca.com/us/securityadvisor/virusinfo/virus.aspx?id=49727
Read the description carefully. Since this is the case you need this information.

One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Please let us know what you have decided to do in your next post.

2) If you should decide to proceed, you need to view this information: "BEFORE you POST" Mandatory Steps Before Requesting Assistance
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at own risk.

3) And this: http://forums.spybot.info/showthread.php?t=12274

4) It appears you also have or did have a Vundo infection and I can see it has not been completely cleaned.

Thanks

[Bellelli]

Thank you for your assistance so far.
I should have mentioned this before, but it completely slipped my mind. My brother installed on my computer something similar to the trojan you have described (to allow my parents to see when I am not doing my homework and shut down my computer if needed). I am not sure if this could be what you have described or not, but if needed I will ask my brother to remove it.

I have read all the information you posted and if you could help me remove any other potential viruses on my computer I'd certainly be thankful. And I believe I do/did have a vundo infection, yes.

I have scanned my computer with Panda Online Scan and HJT Version 1.99.1. They will not both fit in one post but here are the HJT results. Let me know if the Panda Online Scan results are needed too.

HJT Results
Logfile of HijackThis v1.99.1
Scan saved at 8:16:54 PM, on 26/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\PMSveH.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\WINDOWS\system32\PMHandler.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\WINDOWS\system32\DRIVERS\WtSrv.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\WService.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Lenovo\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B386B71-1DD0-4874-91A4-678D0F81EB77} - C:\WINDOWS\system32\vturs.dll (file missing)
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\iaioodkg.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPWAUDAP] C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
O4 - HKLM\..\Run: [PMHandler] C:\WINDOWS\system32\PMHandler.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OmniPass] C:\Program Files\Softex\OmniPass\scureapp.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [cssauthe] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe" silent
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [DRam prosessor] plscd.exe
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [Microsoft System Service] taskmgr1.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\rpxpdcvw.dll",setvm
O4 - HKLM\..\Run: [PrintDrive] rundll32.exe "C:\WINDOWS\system32\bkdnivdd.dll",setvm
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [DRam prosessor] plscd.exe
O4 - HKLM\..\RunServices: [Microsoft System Service] taskmgr1.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com/us/en/
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162068793484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: PMSveH - Lenovo - C:\WINDOWS\system32\PMSveH.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\system32\DRIVERS\WtSrv.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)



Again, thankyou for your help.

[pskelley]

You may wish to read that information I posted again, nothing I described has anything to do with a progam to monitor you doing your homework, this is a nasty trojan that has severely compromised this system. I may be able to help you remove it, but as I said, I can never tell you this computer is secure.

You may have your "brother" do all of this if you wish, if not then follow the directions exactly and in the posted order:

1) Thanks to andymanchesta and anyone else who helped with the fix.

Download SDFix and save it to your Desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

(some items may be gone, removed by SDFix, but I will post removal again to make sure nothing is missed. Dp not be concerned if you do not see something, just DO NOTmiss anything)

2) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

3) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {0B386B71-1DD0-4874-91A4-678D0F81EB77} - C:\WINDOWS\system32\vturs.dll (file missing)
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\iaioodkg.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [DRam prosessor] plscd.exe
O4 - HKLM\..\Run: [Microsoft System Service] taskmgr1.exe
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\rpxpdcvw.dll",setvm
O4 - HKLM\..\Run: [PrintDrive] rundll32.exe "C:\WINDOWS\system32\bkdnivdd.dll",setvm
O4 - HKLM\..\RunServices: [DRam prosessor] plscd.exe
O4 - HKLM\..\RunServices: [Microsoft System Service] taskmgr1.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) RIGHT Click on Start then click on Explore. Locate and delete these items:

(you need to search for the first two files, SDFix may have removed one or both, just DO NOT miss them if they are there. They will probably be in the System32 folder. Careful to look at the files and delete the right ones)

plscd.exe <<< delete that file if there

taskmgr1.exe <<< delete that file (make sure that 1 is there,. without it the file will be valid!!)

C:\WINDOWS\system32\rpxpdcvw.dll <<< delete that file

C:\WINDOWS\system32\bkdnivdd.dll <<< delete that file

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post the report from SDFix and a new HJT log.

Thanks

For your information: http://forums.spybot.info/showpost.php?p=12880&postcount=2
Your Java program is out of date, download the newest version and uninstall all old versions in Add Remove programs.
C:\Program Files\Java\jre1.5.0_11\

[Bellelli]

My apologies, I was just making a suggestion and I'm sorry I know very little about trojans and other malware.
Again, thank you for your time and effort.
Here are the two reports from step one.

SDFix Report

SDFix: Version 1.79

Run by Administrator - Thu 26/04/2007 - 22:45:36.06

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINDOWS\SYSTEM32\ACCCON~1.HTM - Deleted
C:\WINDOWS\Temp\removalfile.bat - Deleted



Removing Temp Files

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe"="C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe:*:Enabled:ThinkVantage System Update"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\uTorrent\\utorrent.exe"="C:\\Program Files\\uTorrent\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Documents and Settings\\Isabella\\Desktop\\utorrent.exe"="C:\\Documents and Settings\\Isabella\\Desktop\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\WINDOWS\\system32\\kernel32.exe"="C:\\WINDOWS\\system32\\kernel32.exe:*:Disabled:kernel32"
"C:\\Program Files\\NEXON\\MapleStory\\NewPatcher.exe"="C:\\Program Files\\NEXON\\MapleStory\\NewPatcher.exe:*:Enabled:Patcher MFC ?? ????"
"C:\\Program Files\\NEXON\\MapleStory\\Patcher.exe"="C:\\Program Files\\NEXON\\MapleStory\\Patcher.exe:*:Enabled:Patcher MFC ?? ????"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe"="C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe:*:Enabled:ThinkVantage System Update"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"


Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes:

C:\WINDOWS\system32\mljgd.dll
C:\WINDOWS\system32\8A53F43C8D.sys
C:\WINDOWS\system32\KGyGaAvL.sys
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5a0d771158cfd69be5ddd26d8f58c73b\BIT7.tmp
C:\WINDOWS\system32\wvvwa.tmp

Finished

HJT Report
Logfile of HijackThis v1.99.1
Scan saved at 11:00:49 PM, on 26/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\PMSveH.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\WINDOWS\system32\DRIVERS\WtSrv.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\system32\PMHandler.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\WService.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Lenovo\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B386B71-1DD0-4874-91A4-678D0F81EB77} - C:\WINDOWS\system32\vturs.dll (file missing)
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\iaioodkg.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPWAUDAP] C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
O4 - HKLM\..\Run: [PMHandler] C:\WINDOWS\system32\PMHandler.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OmniPass] C:\Program Files\Softex\OmniPass\scureapp.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [cssauthe] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe" silent
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\rpxpdcvw.dll",setvm
O4 - HKLM\..\Run: [PrintDrive] rundll32.exe "C:\WINDOWS\system32\bkdnivdd.dll",setvm
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com/us/en/
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162068793484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: PMSveH - Lenovo - C:\WINDOWS\system32\PMSveH.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\system32\DRIVERS\WtSrv.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

[pskelley]

Thanks for returning your information. It looks like you formated this HJT log. In Notepad, look under Format and uncheck "Word Wrap" for the duration of this cleanup please.

I apologize, I should have mentioned I did not need the logs until all of the instructions are completed. I need to see only a HJT log once that is done. I DO NOT need to see the SDFix report again.


Thanks

[Bellelli]

Once again, thank you (I suppose this is starting to sound repetitive). I have followed all your instructions.
I could not find any of the files listed in step 5 (I made sure that windows was searching hidden files and folders) and also the following from step 4 were not on the list:
O4 - HKLM\..\Run: [DRam prosessor] plscd.exe
O4 - HKLM\..\Run: [Microsoft System Service] taskmgr1.exe
O4 - HKLM\..\RunServices: [DRam prosessor] plscd.exe
O4 - HKLM\..\RunServices: [Microsoft System Service] taskmgr1.exe

Here is the final report:

Logfile of HijackThis v1.99.1
Scan saved at 11:48:58 PM, on 26/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\PMSveH.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\WINDOWS\system32\PMHandler.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\WINDOWS\system32\DRIVERS\WtSrv.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\WService.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Lenovo\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPWAUDAP] C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
O4 - HKLM\..\Run: [PMHandler] C:\WINDOWS\system32\PMHandler.exe
O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OmniPass] C:\Program Files\Softex\OmniPass\scureapp.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [cssauthe] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauthe.exe" silent
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com/us/en/
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162068793484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: PMSveH - Lenovo - C:\WINDOWS\system32\PMSveH.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\system32\DRIVERS\WtSrv.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

[pskelley]

Looks good:bigthumb: thanks for returning the information and the feedback. If you want as good scan to check for anything that may be hidden, use this one: http://forums.security-central.us/showthread.php?t=3165
With these instruction, making sure to delete or at least quarantine anything it finds and post the scan report for me to see. If you are satisfied you are back to normal, then do this:

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Some good information: http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier

[Bellelli]

Thanks,
I did a scan with AVG Anti-Spyware. It appears system restore placed some files in the "System Volume Information" folder. I told AVG to delete them, turned of system restore, restarted my computer and am currently re-running the scan.
Here are the results from the first scan, let me know if it would help to see the results from the scan I am currently running.


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:19:59 PM 27/04/2007

+ Scan result:



C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065843.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065850.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065851.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065852.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065853.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065856.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065861.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065863.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP139\A0065864.dll -> Adware.Virtumonde : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP107\A0056584.exe -> Backdoor.Bifrose.aci : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP117\A0057157.exe -> Backdoor.Bifrose.aci : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP130\A0058244.exe -> Backdoor.VanBot.cd : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP135\A0060904.sys -> Rootkit.Agent : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP94\A0053577.sys -> Rootkit.Agent : No action taken.
:mozilla.27:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.28:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.29:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.30:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.31:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.32:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.33:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.34:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.90:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.174:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.
:mozilla.175:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adbrite : No action taken.
:mozilla.113:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.169:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.170:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.171:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.72:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Atdmt : No action taken.
:mozilla.345:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Burstbeacon : No action taken.
:mozilla.346:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Burstnet : No action taken.
:mozilla.159:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.160:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.161:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.162:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.163:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.164:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.67:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Com : No action taken.
:mozilla.216:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.217:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.218:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.219:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.107:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : No action taken.
:mozilla.108:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : No action taken.
:mozilla.109:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : No action taken.
:mozilla.165:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : No action taken.
:mozilla.166:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : No action taken.
:mozilla.167:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : No action taken.
:mozilla.115:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.116:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.117:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.118:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.119:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.149:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.357:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.69:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Imrworldwide : No action taken.
:mozilla.70:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Imrworldwide : No action taken.
:mozilla.114:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Mediaplex : No action taken.
:mozilla.271:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Overture : No action taken.
:mozilla.101:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Paypal : No action taken.
:mozilla.176:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : No action taken.
:mozilla.177:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : No action taken.
:mozilla.178:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : No action taken.
:mozilla.179:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : No action taken.
:mozilla.125:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.131:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.132:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.133:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.134:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.136:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.137:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.138:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.196:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.280:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.281:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.282:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.283:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.284:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.126:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : No action taken.
:mozilla.128:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : No action taken.
:mozilla.129:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : No action taken.
:mozilla.130:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : No action taken.
:mozilla.106:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tribalfusion : No action taken.
:mozilla.10:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Webtrends : No action taken.
:mozilla.144:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Webtrendslive : No action taken.
:mozilla.305:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yadro : No action taken.
:mozilla.306:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yadro : No action taken.
:mozilla.56:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.57:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.58:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.59:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.60:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.61:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.62:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.127:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Zedo : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP117\A0057158.exe -> Trojan.Agent : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP117\A0057245.dll -> Trojan.Agent.acl : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP118\A0057399.dll -> Trojan.Agent.acl : No action taken.
C:\System Volume Information\_restore{4D6BEA17-F0FC-48F3-9A6E-F4DFEC719F06}\RP135\A0060813.dll -> Trojan.Agent.acl : No action taken.


::Report end

[pskelley]

I apologize, I should have told you to clean the System Restore files before running AVG-AntiSpyware. Follow those instructions to clean those file, AVG can not clean those protected files.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Let's hope you removed those cookies instead of taking no action, AVG will remove those for you.

Thanks

[Bellelli]

No worries,
I have re-run the AVG Anti Spyware scan a couple of times now and all the files in system volume information have been removed however some of the cookies are still there and I have no idea how to remove them. Although the report says they have been cleaned, whenever I scan my computer again they seem to reappear.

These are the latest results from AVG Anti Spyware:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:11:21 PM 27/04/2007

+ Scan result:



:mozilla.126:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.76:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.77:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.78:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.79:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.80:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.81:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.82:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.83:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.84:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.85:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.196:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.197:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.143:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.191:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.192:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.193:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.111:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.358:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned.
:mozilla.359:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned.
:mozilla.25:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.26:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.27:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.28:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.29:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.30:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.31:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.32:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.33:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.34:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.106:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.238:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.239:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.240:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.241:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned.
:mozilla.140:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.141:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.142:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.187:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.188:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.189:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Falkag : Cleaned.
:mozilla.144:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.145:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.146:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.147:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.148:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.177:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
:mozilla.370:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
:mozilla.108:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.109:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.35:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.284:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.136:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.198:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.199:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.200:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.201:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.154:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.160:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.161:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.162:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.163:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.165:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.166:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.167:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.218:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.293:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.294:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.295:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.296:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.297:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.155:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.157:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.158:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.159:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.139:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.92:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.
:mozilla.173:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.318:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.
:mozilla.319:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.
:mozilla.52:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.53:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.54:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.55:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.56:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.57:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.58:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.156:C:\Documents and Settings\Isabella\Application Data\Mozilla\Firefox\Profiles\xk4sfc4t.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.


::Report end

[pskelley]

Clean them manually if you have to, or work at the root of the problem:
http://mozilla.gunnars.net/firefox_help_firefox_cookie_tutorial.html

http://privacy.getnetwise.org/browsing/tools/firefox1/ffdisablecookies
http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html

[Bellelli]

Thank you for all your help,
I've done another scan with AVG and my computer appears to be clean.
All the information you provided has been useful and in future I will certainly be more careful.
I'd be glad if you'd let me know of anything else I could do or if the trojan is likely to return.

Thanks!

[pskelley]

I'd be glad if you'd let me know of anything else I could do or if the trojan is likely to return.Review the information I posted earlier from the experts in this area. That information will go a long way towards keeping you safe if you use it.

How to prevent Malware
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks