weird spyware removal help

[AQUA5]

Hello, i have been having some problems with my internet. I suspect a trojan because my antivirus has been acting strange and unstable. :fear:


Active scan

Incident Status Location

Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\AQUA\Cookies\aqua@atwola[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\AQUA\Cookies\aqua@doubleclick[1].txt
Virus:W32/Gaobot.PIT.worm Disinfected C:\WINDOWS\system32\plscd.exe


----------------------------------------------------------------------



Logfile of HijackThis v1.99.1
Scan saved at 9:49:28 PM, on 4/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\tskman3.exe
C:\WINDOWS\system32\xqrotargv.exe
C:\WINDOWS\system32\TskMngr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\highjack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [DRam Monitor 23] tskman3.exe
O4 - HKLM\..\Run: [Avg AntiVirus PE] xqrotargv.exe
O4 - HKLM\..\Run: [DRam prosessor] TskMngr.exe
O4 - HKLM\..\RunServices: [DRam Monitor 23] tskman3.exe
O4 - HKLM\..\RunServices: [Avg AntiVirus PE] xqrotargv.exe
O4 - HKLM\..\RunServices: [DRam prosessor] TskMngr.exe
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [P2kAutostart] C:\Documents and Settings\AQUA\My Documents\moto phone\p2k commander\P2kAutostart.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1172951494843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

[Angelfire777]

Hi, welcome to safer Networking forums!

I'm afraid i have some bad news...

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, steal critical system information and download and execute files without your knowledge.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451)

When Should I Format, How Should I Reinstall (http://www.dslreports.com/faq/10063)

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.

[AQUA5]

oh >_< thats what i suspected because my internet won't work through my router, luckily i don't have any banking/credit info on my computer .:bigthumb: Thanks for your help greatly appreciated.
Gotta love backup hd's :D:

[Angelfire777]

Here are some free programs I recommend that could help you improve your pc's security.

AntiVirus - Having one AntiVirus is a MUST in your system. If you do not have one, it is very important to get one right now. Here are some free but good AntiVirus:

» Avast! (http://www.asw.cz/eng/avast_4_home.html)
» AVG AntiVirus (http://free.grisoft.com/freeweb.php/doc/2/)
» AntiVir (http://www.free-av.com/)

Firewall Application - Although Windows Xp comes with a firewall, you should not rely on it because the Windows Firewall can only filter incoming data; outgoing traffic is not controlled, meaning that malware/viruses that are present in your computer can access the internet with no restrictions. There are several other Firewall that can protect you better by filtering incoming and outgoing data. Make sure you get only one of these.

» ZoneAlarm (http://www.zonelabs.com)
» Kerio (http//www.sunbelt-software.com/Kerio-Download.cfm)

Adaware
~You can download it from here (http://www.lavasoft.de)
~There is a tutorial on how to use Adaware properly here (http://forums.spywareinfo.com/index.php?showtopic=11150)

Spybot Search and Destroy
~You can download it from here (http://security.kolla.de/index.php?lang=en&page=download) . Just choose a mirror and off you go.
~There is also a tutorial on how to use Spybot properly here (http://www.bleepingcomputer.com/tutorials/tutorial43.html)

Install Spyware Guard
~You can download it from here (http://www.javacoolsoftware.com/spywareguard.html)
~You can read the tutorial on how to use Spyware Guard here (http://www.bleepingcomputer.com/tutorials/tutorial50.html)

Install SpyWare Blaster
~You can download it from here (http://www.javacoolsoftware.com/spywareblaster.html)
~You can read the tutorial on how to use Spyware Blaster here (http://www.bleepingcomputer.com/tutorials/tutorial49.html)

Install WinPatrol
~You can download it from here (http://www.winpatrol.com/download.html)
~You can get some information about how WinPatrol works here (http://www.winpatrol.com/features.html)

IESpyAds
~You can download it from here (http://www.spywarewarrior.com/uiuc/resource.htm#IESPYAD)
~If you want to know how IEspyads work you can take a look at it here (http://www.bleepingcomputer.com/tutorials/tutorial53.html)
~Please note that IESpyAds only works with Internet Explorer.

Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?" (http://castlecops.com/t7736-So_how_did_I_get_infected_in_the_first_place.html)

Happy safe surfing!

[Angelfire777]

Glad we could be of assistance :bigthumb:

Since the problem has been resolved, this topic is now closed and archived. If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.