PDA

View Full Version : Spybot doesn't complete it's task



badfilsen
2007-05-03, 00:20
I to you all

Suddenly
On a win XP sp2++
With the latest update (2007-05-02) and since the one before
Spybot does not complete the scan
Stops at around 62000 files out of 66800
(running bot-check 62731 / 66829: Zqest.kl8) is the last printscreen I punched in)
AND
does generate the "checksXXX.log" file (but it's incomplete)
but doesn't the "checksXXX.txt"
Finaly it shut's down all by himself

Do you think I should re-install everything ???

Thank's everyone
Have a nice day
And let's all try to make it a peacefull one !!!

Badfilsen

spybotsandra
2007-05-03, 13:50
Hello,

This could be caused by several reasons like an old Spybot version, too much temporary files or problems with the system restore point.

In case you are using a dated version of Spybot-S&D, as a first solution, please download the latest version Spybot - Search & Destroy 1.4. This should fix the problem. You will find links to several download locations for this new version on our web site:
http://www.safer-networking.org/en/mirrors/index.html
Please search for new updates after installing Spybot S&D 1.4.

If this doesn't help please delete the contents of your Windows temp folder and try it again: For that purpose, please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Tools" --> "Secure Shredder" from the navigation bar on the left. There select "Add files from temp folder" from the drop down menu on the top (hit the small arrow next to templates). Then "Chop it away!"

You can also try the following:
- select "Settings" --> "Settings" in the navigation bar on the left and untick the checkbox in front of "display confirmation dialogs"
- exit Spybot-S&D so the settings are saved
- run Spybot-S&D and "Check for problems" again

Expect it to run slowly, it appears to hang. Please be patient - it should clear with the problems fixed.

If it still doesn't work please select "Settings" --> "Settings" from the toolbar on the left. In the section "Main settings" please untick the checkbox in front of "Create system restore point when fixing spyware/usage tracks".

Best regards
Sandra
Team Spybot