Help PLEASE

[kathy coleman]

Hello Anyone,
I have just installed Sptbot S/D.
When I ask for a scan,I get an error note,saying I "need to install,the detection update first by using the integrated update,or the,manual updater"

I have installed a few[I think],but when I go for a scan,then the error note keeps coming back.

Has anyone got any advice,on how to get a scan working,and have I got any protection at the moment?

I have a laptop,with wireless connection,and only use it for general surfing.

Thank You
Kathy

[Zenobia]

Please close Spybot if you haven't closed it since downloading it,then reopen it and then click Help->About.What does it say below Spybot-Search & Destroy 1.4?Does it say Latest Detection Update,or does it say No detection update installed(or something similar)?
Also,please see this tutorial on how to update:
http://www.safer-networking.org/en/howto/update.html

[kathy coleman]

Hello Zenobia,
It says
Latest detection update 2007-05-02

I have tried to do a scan,but nothing seems to happen,like running through the files and things.

All I'm worried about really is,is Spybot working,and if so, then I can donate,gladly.
Must thank you for your reply,it was nice of you.

Kathy

[Zenobia]

And do you still get the error message about having to install the detection updates first?

[kathy coleman]

Dear Zenobia,
It's lovely of you to help me.

YES;still getting the errot message.

Do you think I might have to uninstall,and try again.
Has anyone else experienced my difficulties.?

Hoping,it can be sorted.

High Regards
Kathy

PS,
When I got my laptop,it had 6,months of Norton installed,which has just ran out,but is still on my machine (acer)
Would this have anything to do with things?

[Zenobia]

Yes,a few people have experienced this problem in the past.This is probably not related to Norton.Please give the instructions in this post a try,and see if it helps:
http://forums.spybot.info/showpost.php?p=19740&postcount=6

Are you in need of an antivirus?The reason I ask is that there are a couple free ones available,if you aren't planning on renewing your subscription to Norton.If so,let me know,and I'll post info about them. :)

[kathy coleman]

Hello Zenobia,:angel:
Think I've sorted my problem[thanks to you]
I stared anew,and it works now,[scans]I think?

When you say,you know about Anti-Virus,well does not Spybot S/D
protect me in that way?
but tell me what they are,if you would.

Sorry for reply delay,I've been on a weeks holiday

Kathy

[Zenobia]

Hope you had a good holiday.Glad you got the Spybot problem sorted :)
Spybot is more antispyware oriented,so you should still have an up-to-date antivirus installed.
Here are a couple of the antiviruses:
AVG:
http://free.grisoft.com/doc/2/lng/us/tpl/v
Avast:
http://www.avast.com/i_kat_207.php?lang=ENG
Antivir:
http://www.free-av.com/
It'd be best if you pick out just one of those,if you decide on any of them.Have a look here,for a further explanation:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206

I'll put up Symantec's page with removal instructions,in case you decide on another antivirus:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2005092709200113?Open&src=symsug_us
There's a link at the bottom to their removal tool,for if anyone runs into trouble when uninstalling.