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ofield
2007-05-18, 13:50
Hi Everyone,

Let me first say I am new to this forum. So please excuse me if this post is
in the wrong place.

I just tried to download 5 updates and got a red circle with a line thru it
instead of a check, and a message after each saying bad checksum.

I am using version 1.4 last update 5-02-2007. Can anyone please help me.

It is greatly appreciated and I am glad to be a part of your community.

mavchen
2007-05-18, 14:34
Hello,

Many users have reported that they are not able to download updates. The 'Search for updates' reveals updates, but they cannot be downloaded. Often a 'HTTP Error 403' or 'bad checksum' is displayed. This has a simple reason - millions of people trying to download from the same server, which can't handle such a burden. In combination with the growing size of the detection file this is becoming a serious problem. We are currently considering possibilities to improve the situation. This includes the search for additional servers and ways of more effective compression. At least one server will soon be added, others will follow hopefully.

In order to overcome the problem for now, if you try again, have a second look at the update-menu-bar after searching for new updates. Therefore choose the update site from the navigation bar on the left. Now you'll see the update menu bar. It has a pull-down item to select a mirror. Click the arrow beside it, and select a different location (try the ones locatest nearest to you first), where you'll most probably have better chances to download. For a better understanding we have placed a picture at this link on our website:
http://www.safer-networking.org/en/howto/update.html
In section 4 you'll see how to select a download location nearest to you.

If this sounds too difficult please try to download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is self-installing.

The information about "bad checksum" is also available in our FAQ:
http://www.safer-networking.org/en/faq/20.html

For more information please do also have a look into our forum:
http://forums.spybot.info/showthread.php?t=63&highlight=checksum