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View Full Version : unable to fix selected problems



carloslosgrande
2007-05-21, 17:42
Hi. I'm really new at this and after reading some of the forum threads I can see this is really complex. I don't think I have any real system problems - nothing I've noticed but I do a fair bit of internet banking and Spybot scan shows 105 (red highlighted) problems, including 71 for smitfraud-c.koowo. The difficulty I'm having is that these entries can't be 'fixed'. I've answered yes to the try again on reboot query 3 times now and no difference. I don't have Hijackthis or know how to operate it.
I'm naturally concerned about this. Is there a simple fix?
thanks.

tashi
2007-05-21, 18:06
Hello.

Please produce a *complete* Spybot bug report:

Open Spybot-S&D and start a scan ("check for problems"). After the scan, right-click in the results field and choose either "Save full report to file..." or
"Copy full report to clipboard".

Attach (or copy the report) to an email and send it to: detections(at)spybot.info (Replace AT with @)

Then follow the procedure in this link: "BEFORE you POST" (http://forums.spybot.info/showthread.php?t=288) and start your own thread in the Malware Removal Forum. (http://forums.spybot.info/forumdisplay.php?f=22) Skip the Spybot-S&D scan in that procedure for now, but do the on-line anti virus scan and produce the HJT log as shown. :)