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Please Help Me......

Hi and welcome to the Board

I'm Blade and I am going to try to help you with your problem. Please take a note of five things.

  1. I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine
  3. The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  4. If you don't know, stop and ask! Don't keep going on.
  5. Please reply to this thread. Do not start a new topic.


Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on
    Edit > Select All
    then click on
    Edit > Copy
    to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
This topic has been archived due to lack of a response. Helper responded same day.

If you need it re-opened, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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