Total Noob needs help badly........

[Novacane-406]

Let me say that I have no experience trying to repair my own pc. I guess I have been lucky so far, I have never got a virus before in my life, tracking cookies and stuff, but no viruses, this is my first.

I don't know how these things work, I am reading as much as I can now, but I still don't know much. One thing that worries me is that people say my phone bill could be huge, or my personal information could be sent out, both ideas huant me, I live on a fixed income and a huge phone bill could ruin me.

I think that I have the smitfraud toolbar 888 thing that seems to be running so much. I didn't want to bother anyone with my questions, especially since I haven't done much research(some of the instructions here seem like they are wrote in a different language or something) but I thought that following instructions for someone else's pc might mess something up on mine, so I thought I would post and ask for help.

So far it all started with avg saying it found a virus, I healed it, and thought I was done. Start surfing the internet, and what do you know, pop ups and new pages galore. I knew something was wrong and got spybot(I recently had to have a new os installed on the pc and was in the process of downloading all my favorites)

Spybot got all kinds of things, figured everything is better now, but nope. Still didn't think much of it, so I got adaware as a back up, ran it, and it found a bunch more, so I figured that got everything. It did help a lot, no pop ups, but every 15-30 minutes IE opens a new page usually to a antivirus advertisement.

Every time I run Spybot, I get a smitfraud toolbar 888 notification, it says it gets rid of it, but a scan afterwords and it pops up again over and over. So I started reading up on it, and have been reading these boards for a couple days of and on as I can.

So far I have ran sypbot, adaware, a tool called smitfraud fix, vundofix, and avg all in safe and normal modes. I have turned off system restore, and at this point only get online for a few minutes at a time, and the rest I leave the ethernet cable unplugged, this thing has me paranoid, can someone please help me out, and understand I need to take baby steps, this stuff is easy to you guys, but I just don't get it quickly.

From reading other posts I see that you want an online scan, I tried panda, nothing found, didn't know how to get a report, so nothing to post, tried another online scan, found nothing, tried kapernsky and couldn't get it to work. I downloaded hijackthis, and did a scan because thats everyone else does here, lol. here it is, hope you guys can make heads or tails out of it!


Logfile of HijackThis v1.99.1
Scan saved at 1:47:03 PM, on 5/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {2539BA42-C4DD-4D38-89BB-B067308D54BC} - C:\WINDOWS\system32\vturq.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: (no name) - {DA0C29E1-1889-41EC-981F-19C48FFAFCD4} - C:\WINDOWS\system32\ljjjgfc.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178816119000
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: ljjjgfc - ljjjgfc.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O20 - Winlogon Notify: winjrs32 - winjrs32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

[Blade81]

Hi and welcome to the Board

I'm Blade and I am going to try to help you with your problem. Please take a note of five things.


I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.




Downloading needed applications
-------------------------------

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Don't run AVG yet. Will do it a bit later.


Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop. Don't run ATF yet. Will do it a bit later.


Please download
VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4)
to your desktop.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files,
click YES
Once you click yes, your desktop will go blank as it starts removing
Vundo.
When completed, it will prompt that it will reboot your computer,
click OK.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from
Click the Scan for Vundo button when VundoFix appears at reboot.


Start hjt, click do a system scan only, check:
O2 - BHO: (no name) - {2539BA42-C4DD-4D38-89BB-B067308D54BC} - C:\WINDOWS\system32\vturq.dll (file missing)
O2 - BHO: (no name) - {DA0C29E1-1889-41EC-981F-19C48FFAFCD4} - C:\WINDOWS\system32\ljjjgfc.dll (file missing)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O20 - Winlogon Notify: ljjjgfc - ljjjgfc.dll (file missing)
O20 - Winlogon Notify: winjrs32 - winjrs32.dll (file missing)

Close all browsers and other windows. Click fix checked.


==============================

Reboot into safe mode (press F8 before Windows' loading screen and select safe mode)



Running temp cleaner & AVG Anti-Spyware
---------------------------------------



Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the
Save Scan Report
button before you did hit the
Apply all Actions
button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.


Post
-contents of c:\vundofix.txt
-AVG Anti-Spyware log
-a fresh HJT log.

[Novacane-406]

Well, I have already messed up. I got online earlier and seen that I had a response, and immediately went to work, but I ran into problems, and didn't quite get everything done.

First problem I had was I thought that my current avg free was good enough, but I assume it doesn't have the features of the paid version, and after I finished, I tried the link you provided and seen that I could get the full version for a trial period.

I figured I would go ahead and let you know what I did do before I download the full version and give your instructions a go again. I ran vundo(again, I mentioned I ran it before I posted originally) and it found nothing, couldn't figure out how to get a proper report, so that's another thing I messed up.

I ran another hijack, and deleted what you said, cool. I started in safe mode, ran atf, and everything went ok, but one problem was that I had no options with either firefox, or opera, I couldn't even highlight them, so I don't know what the problem there is, but I did everything else as you said.

I couldn't figure out how to get a log from avg, hopefully the new download will help with that, but the scan came up clean anyway. Here are the vundo and hijack logs.

Logfile of HijackThis v1.99.1
Scan saved at 5:20:48 PM, on 5/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178816119000
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe



vundo stuff

VundoFix V6.4.1

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 3:25:13 PM 5/24/2007

Listing files found while scanning....

C:\WINDOWS\system32\ddcyy.dll
C:\WINDOWS\system32\gxmwnrrc.dll
C:\WINDOWS\system32\huveivln.dll
C:\WINDOWS\system32\nlvievuh.ini
C:\WINDOWS\system32\qqtss.ini
C:\WINDOWS\system32\qrutv.bak1
C:\WINDOWS\system32\qrutv.bak2
C:\WINDOWS\system32\qrutv.ini
C:\WINDOWS\system32\sstqq.dll
C:\WINDOWS\system32\vturq.dll
C:\WINDOWS\system32\yycdd.ini

Beginning removal...

VundoFix V6.4.1

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 3:55:45 PM 5/24/2007

Listing files found while scanning....

C:\WINDOWS\system32\ddcyy.dll
C:\WINDOWS\system32\gxmwnrrc.dll
C:\WINDOWS\system32\huveivln.dll
C:\WINDOWS\system32\nlvievuh.ini
C:\WINDOWS\system32\qqtss.ini
C:\WINDOWS\system32\qrutv.bak1
C:\WINDOWS\system32\qrutv.bak2
C:\WINDOWS\system32\qrutv.ini
C:\WINDOWS\system32\sstqq.dll
C:\WINDOWS\system32\vturq.dll
C:\WINDOWS\system32\yycdd.ini

Beginning removal...

Attempting to delete C:\WINDOWS\system32\ddcyy.dll
C:\WINDOWS\system32\ddcyy.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\huveivln.dll
C:\WINDOWS\system32\huveivln.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\nlvievuh.ini
C:\WINDOWS\system32\nlvievuh.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.ini
C:\WINDOWS\system32\qqtss.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\qrutv.bak1
C:\WINDOWS\system32\qrutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qrutv.bak2
C:\WINDOWS\system32\qrutv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qrutv.ini
C:\WINDOWS\system32\qrutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\sstqq.dll
C:\WINDOWS\system32\sstqq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\vturq.dll
C:\WINDOWS\system32\vturq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\yycdd.ini
C:\WINDOWS\system32\yycdd.ini Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.4.1

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 2:44:47 PM 5/26/2007

Listing files found while scanning....

No infected files were found.

[Blade81]

Your AVG 7 Free is Antivirus program. The one behind the link I provided is AVG Anti-spyware. So, please follow my instructions dealing with AVG part and post its log. Then we'll see if there's still something that might need fixing. :)

[Blade81]

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.