Spybot 1.4 crash at load

[Vyse21]

Helo, i was woundering if anyone could help, i have tried to install spybot 1.4 - the install works ok but when i try to start the program it crashes - windows xp says the program encountered an error and needs to close - it does not even load to a gui.

I have tried it in safemode - same result - even with adware etc and spyblaster etc. My pc is cool - cpu under full load with stress test <490C - AMD 1.4 ghz thunderbird.

I have run RunAnalyzer with no problems and no 'red' startup problems.

Could my XP setup be at fault? I am using JBOD (Just a bunch of disks) - windows install on partition and all temporary folders on the JBOD 'disk'. Spanned disk array.

Any help would be fantistic.

Please note all other prgrams work ok but all Anti Spyware Programs are not - spybot, spyblaster, adware personnel etc. I am using Zonealarm and CA Antivirus.

Thank you

[noel-pr7]

what kind of error are you getting when Spybot crashed, Vyse21?
also do you have windows xp service pack 2 and/or IE7 installed

[spybotsandra]

Hello,

Some users have reported that they only had problems using the beta version but that the final version would work normally. Have you already tried the final version 1.4? (The reason why you don't see it in the integrated update is because we are still preparing an automatic upgrade process for the new version.) If you like, you can install it manually. Please uninstall the old version of Spybot-S&D before you install the new version:

http://www.safer-networking.org/en/howto/uninstall.html

Please don't forget to manually delete the "Updates" and "Includes" folders in the Spybot S&D program folder. You will find links to several download locations on our website. These mirrors are partners who provide places to host Spybot-S&D for us. You can download from one of them, it's secure: http://www.safer-networking.org/en/mirrors/index.html

Please search for new updates after installing Spybot-S&D 1.4.

Or are you using a computer with hyperthreading technology (Intel with HTT)? Spybot-S&D seems to have problems with this technology but we cannot confirm a general problem with HT technology because the software runs normally on our test systems.

One user has reported that turning off Norton Antivirus solved the problem. We have tried to recreate the problem with Norton Antivirus, too - but we have not experienced any problems.

Best regards
Sandra
Team Spybot