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mcguyver21215
2007-06-10, 14:06
I am running XP service pack 2 and I have downloaded the latest version of spybot. When I go to install it, I get the which language screen, I select English and that is as far as it will go. Setup just sits in the taskbar and when I go to Task Manager it shows it is loaded into memory but does not do anything. When I right click the setup from the task bar and click close I get the message Program not responding do you want to end now, I click end now and still nothing happens. Even when I do a shutdown it does nothing. I have to manually power off the computer (hold in the power button) to shut it down.

Any ideas how I can get spybot to install.

BTW: I also have AVG running and when I am in the internet I start getting popups for Adware mainly.

Thanks for your help.

md usa spybot fan
2007-06-10, 17:40
Did you download the installation program (spybotsd14.exe) from one of the sites listed here?
Mirror selection - The home of Spybot-S&D!
Download Spybot-S&D
http://www.spybot.info/en/mirrors/index.html
Is the size and MD5 of the spybotsd14.exe installation program correct?
Size: 5037072
MD5: C1A843913269018A8FC962407D7E5169
Are you installing from a user account with authority to install software (example: computer administrator account in Windows XP)?

tashi
2007-06-10, 18:05
mcguyver21215's topic: http://forums.spybot.info/showthread.php?t=14712


FYI: Please do NOT post hjt logs in the Spybot forum, (http://forums.spybot.info/showthread.php?t=1266)

HJT log here removed, cheers. ;)