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nukuza
2007-06-15, 08:12
Hi there,

I read the following post after encountering problems with a new access request by zonealarm:

http://forums.spybot.info/archive/index.php/t-3531.html

I saw that the author blocked sadhlp.dll. What precisely is sadhlp.dll???

I encountered problems after a pop-up ad triggered a quicktime update window (only using windows pop-up blocker??). I denied access and this action was followed by more requests for access to my system which I denied. Then zonealarm started requesting Windows Explorer and Internet explorer to accept connections from the internet. I kept denying. Now it seems another application (qttest.exe) is using all my cpu resources.

How can I safely restore my PC? Can a system restore work?

I run XP home edition and SP2. CPU: AMD Sempron 3000+

I'm a newbie so please be gentle with me in this regard. Any help is appreciated.

pskelley
2007-06-17, 23:52
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information. "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

The best I can do for you is point towards the instructions above which is pinned to the top of the forum where you posted. If you read and follow the directions, I will do my best to help. When it comes to to downloading HJT, I would like you do use this version:

Download Trend Micro Hijack This™
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php?page=download
Download it to your Program Files folder.
Doubleclick the HijackThis_V2.exe to start it.
Click "Do a System Scan and save a logfile"
This will create a HijackThislog.
Copy and paste the contents of the log in your next reply

Thanks