PDA

View Full Version : working on my last nerve...a lil help please



Canchi
2007-06-18, 04:42
ok, im a bit of a noob when it comes to removing spyware. i am almost certain someone has hijacked my browser. my pc is extremely sluggish and im not sure how to fix it.

I ran adaware and it just pointed it out to me, said it would delete it on the next reboot. well i rebooted and it is still there. i downloaded spybot and it recognized it and said the same thing. but i still get pop ups and little message windows telling me my computer is infected and my marriage is in trouble.. *shrugs* yea, then i downloaded AVG and ran a test and it seemed to fix it. but as soon as i restarted my pc it took a second to bring my desk top up and all the icons, (when normally it wouldldnt take as long) and it takes a second for my browser to pop up. i was running the old IE when it first happened. i updated to the latest IE and it almost seems worse. (this was after i ran adaware, spybot, and AVG) im also not sure how to copy and paste my logs from the programs. im sure i will have to do it right after its gets done running. please, a little help. im sure i can better explain if someone replies to this. thank you.

oh, it would be super cool if you got at me on yahoo messenger - bignique007


thank you again.

pskelley
2007-06-18, 19:50
Welcome to Safer Networking, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
Use "Post Reply" to post the information in the instructions and stay in the same topic.

When it is time to get HJT use these instructions:
Download Trend Micro Hijack This™
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php?page=download
Download it to your Program Files folder.
Doubleclick the HijackThis_V2.exe to start it.
Click "Do a System Scan and save a logfile"
This will create a HijackThislog.
Copy and paste the contents of the log in your next reply

The instructions to copy and paste is included in the directions.

Thanks

Canchi
2007-06-20, 09:41
ok, here is the log file from HJT.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:30:19 AM, on 6/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll (file missing)
O2 - BHO: (no name) - {4DB551E8-A1C2-423B-96FC-C99EC8B15CC0} - C:\WINDOWS\system32\dayvpeup.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: askBar BHO - {5A074B21-F830-49de-A31B-40463F552DA4} - C:\Program Files\MyDailyVideo\bar\bin\askBar.dll (file missing)
O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\tcjroyao.dll (file missing)
O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\ljjjhef.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {AC7BCFDE-83D7-458F-A539-D8A07C4694B6} - C:\WINDOWS\system32\mlllj.dll (file missing)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Ask Toolbar - {5A074B29-F830-49de-A31B-40463F552DA4} - C:\Program Files\MyDailyVideo\bar\bin\askBar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [c2c145] C:\WINDOWS\c2c145
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\bykyhmum.dll",realset
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_3
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: TA_Start.lnk = C:\Documents and Settings\admin\Local Settings\Temp\TICHD003.exe
O8 - Extra context menu item: &Save Image to Folder - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveimagestofolder.html
O8 - Extra context menu item: &Save Image to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveimages.html
O8 - Extra context menu item: &Save Link to Folder - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveltof.html
O8 - Extra context menu item: &Save Link to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savelink.html
O8 - Extra context menu item: &Save Page to Folder... - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savepagetofolder.html
O8 - Extra context menu item: &Save this Page to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savewebpage.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/download/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125587594416
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://games.pogo.com/online2/pogo/chainz_2/mjolauncher.cab
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: ljjjhef - ljjjhef.dll (file missing)
O20 - Winlogon Notify: mlllj - C:\WINDOWS\system32\mlllj.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O24 - Desktop Component 0: (no name) - C:\Program Files\Common Files\rterte.html

--
End of file - 8512 bytes


i did every thing that i was told to do in the "before you post" thread. i rebooted in safe mode and ran, spybot, AVG, and ad aware. but my desk top still take longer then it should to come up when i reboot. I know something is still lingering.

thank you...

pskelley
2007-06-20, 12:45
Thanks for returning your information and the feedback, please understand this is going to be a lot of instructions. Do not rush, read and follow all directions carefully and take the time you need to do it safely, we have to start here:

You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly. Uninstall one, update the one you keep and run a complete system scan, post for me any item that can't be removed, the complete name and pathway.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.asp

C:\PROGRAM FILES~1\ALWILS~1\Avast4\
C:\PROGRAM FILES~1\Grisoft\AVG7\
Both are good programs, uninstall one of those.

See this please: http://forums.spybot.info/showpost.php?p=12880&postcount=2
C:\Program Files\Java\jre1.5.0_04\ <<< out of date and likely the reason you are infected. Download the newest version of Java and uninstall all old versions in Add Remove Programs.

I need to know what programs you have run so far, you don't need to mention the ones you already mentioned. It appears you ran Vundofix? If so do you still have the Vundofix report.

You have this trojan also running from services: http://www.fileresearchcenter.com/D/DLS0523PMW.EXE-10734.html
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)

and I wish to know if you know what this is:
O24 - Desktop Component 0: (no name) - C:\Program Files\Common Files\rterte.html
If not, navigate to that file and use one or more of these scans to find out:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/flash/index_en.html


Instructions start here, let's see how much junk we can get rid of:

1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

3) Disable the Service
Click Start > Run and type services.msc
Scroll down to Net Agent and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(MyDailyVideo bar is not malware and is optional but it is damaged. If you use it, install it again once we are finished)

O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll (file missing
O2 - BHO: (no name) - {4DB551E8-A1C2-423B-96FC-C99EC8B15CC0} - C:\WINDOWS\system32\dayvpeup.dll (file missing)
O2 - BHO: askBar BHO - {5A074B21-F830-49de-A31B-40463F552DA4} - C:\Program Files\MyDailyVideo\bar\bin\askBar.dll (file missing)
O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\tcjroyao.dll (file missing)
O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\ljjjhef.dll (file missing)
O2 - BHO: (no name) - {AC7BCFDE-83D7-458F-A539-D8A07C4694B6} - C:\WINDOWS\system32\mlllj.dll (file missing)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Ask Toolbar - {5A074B29-F830-49de-A31B-40463F552DA4} - C:\Program Files\MyDailyVideo\bar\bin\askBar.dll (file missing)
O4 - HKLM\..\Run: [c2c145] C:\WINDOWS\c2c145
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\bykyhmum.dll",realset
O4 - Startup: TA_Start.lnk = C:\Documents and Settings\admin\Local Settings\Temp\TICHD003.exe
O20 - Winlogon Notify: ljjjhef - ljjjhef.dll (file missing)
O20 - Winlogon Notify: mlllj - C:\WINDOWS\system32\mlllj.dll (file missing)
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
(if you found the next item to be valid, you may leave it)
O24 - Desktop Component 0: (no name) - C:\Program Files\Common Files\rterte.html

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\WINDOWS\c2c145 <<< delete that file

C:\Documents and Settings\admin\Local Settings\Temp\ <<< delete the contents of that folder (not the folder)

C:\WINDOWS\dls0523pmw.exe <<< delete that file (should be gone)

C:\WINDOWS\system32\bykyhmum.dll <<< delete that file

(any files gives you trouble, use this tool and instructions)
How to use the Delete on Reboot tool
http://www.bleepingcomputer.com/tutorials/tutorial42.html#delreb

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

7) Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

Restart the computer and post the uninstall list and a new HJT log.

Thanks

Canchi
2007-06-21, 07:01
ok so i did what was instructed. here are the log files for hjt.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:56:44 PM, on 6/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\admin\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_3
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: &Save Image to Folder - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveimagestofolder.html
O8 - Extra context menu item: &Save Image to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveimages.html
O8 - Extra context menu item: &Save Link to Folder - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/saveltof.html
O8 - Extra context menu item: &Save Link to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savelink.html
O8 - Extra context menu item: &Save Page to Folder... - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savepagetofolder.html
O8 - Extra context menu item: &Save this Page to MyStuff - res://C:\Program Files\MyDailyVideo\bar\bin\askBar.dll/savewebpage.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/download/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125587594416
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://games.pogo.com/online2/pogo/chainz_2/mjolauncher.cab
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Common Files\rterte.html

--
End of file - 6684 bytes


and here is the uninstall logfile.

Ad-Aware SE Personal
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0
Ahead InCD EasyWrite Reader
Ask Toolbar (OEM1002) for Internet Explorer
AVG 7.5
Digimax Viewer 1.0
Google Toolbar for Internet Explorer
GTK+ 2.10.6-1 runtime environment
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.0
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Java(TM) SE Development Kit 6 Update 1
Java(TM) SE Runtime Environment 6 Update 1
Linksys Wireless-G PCI Network Adapter with SpeedBooster
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
MySpaceIM
Nero Media Player
Nero OEM
NeroVision Express 2 SE
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
SoulSeek Client 156c
Spybot - Search & Destroy 1.4
The GIMP 2.2.13
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB894476
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
Yahoo! Messenger

pskelley
2007-06-21, 13:49
Thanks for returning your information and good job with those complex instructions:bigthumb:

I requested information about this item: O24 - Desktop Component 0: (no name) - C:\Program Files\Common Files\rterte.html
and no response from you as far as I can see. If you don't know why it is there, I would use HJT to remove it.


Uninstall list: Looks ok

Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 11:56:44 PM, on 6/20/2007

This item is not going to be working right if at all, I would reinstall it if you use it.
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

The rest looks free of malware, I suggest you do this:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

If you want to run a good free trial to check for hidden junk, use this one with these instruction, delete or quarantine anything it finds and post the scan results if you have questions.
http://forums.security-central.us/showthread.php?t=3165
Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

pskelley
2007-07-02, 13:15
As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks...pskelley