Help - Virtumonde

[fathomboy2004]

I'm trying to be rid of it...

I ran the Trend Micro Online scan because I couldn't get the other to work. I don't have a log because of this. Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:54:46 PM, on 6/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\F5InstallerService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YTBSDK.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1F6581D5-AA53-4b73-A6F9-41420C6B61F1} - C:\WINDOWS\system32\rwviifxs.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: (no name) - {6DD297D2-6959-467F-ABA8-36851CC2BE24} - C:\WINDOWS\system32\iiffg.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [win updates] wugrds.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\Elizabeth\My Documents\My Pictures\Sample Pictures\Game\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\RunServices: [win updates] wugrds.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - file://C:/Program Files/F5 VPN/F5_TMP/urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - file://C:/Program Files/F5 VPN/F5_TMP/f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - file://C:/Program Files/F5 VPN/F5_TMP/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://portal.field.weightwatchers.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2007,0223,0317
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093101705638
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - file://C:/Program Files/F5 VPN/F5_TMP/urTermProxy.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - file://C:/Program Files/F5 VPN/F5_TMP/vdeskctrl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - file://C:/Program Files/F5 VPN/F5_TMP/urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - file://C:/Program Files/F5 VPN/F5_TMP/urxhost.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - https://portal.field.weightwatchers.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2007,0223,0322
O20 - Winlogon Notify: qopmm - C:\WINDOWS\system32\qopmm.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: F5 Networks Component Installer - F5 Networks - C:\WINDOWS\system32\F5InstallerService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

Thank you for helping with this!

[Shaba]

Hi fathomboy2004

Please download VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4) to your desktop.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

[fathomboy2004]

VundoFix V6.5.1

Checking Java version...

Sun Java not detected
Scan started at 10:01:58 PM 6/26/2007

Listing files found while scanning....

C:\WINDOWS\system32\gffii.bak1
C:\WINDOWS\system32\gffii.bak2
C:\WINDOWS\system32\gffii.ini
C:\WINDOWS\system32\gffii.ini2
C:\WINDOWS\system32\gffii.tmp
C:\WINDOWS\system32\iiffg.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\gffii.bak1
C:\WINDOWS\system32\gffii.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\gffii.bak2
C:\WINDOWS\system32\gffii.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\gffii.ini
C:\WINDOWS\system32\gffii.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\gffii.ini2
C:\WINDOWS\system32\gffii.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\gffii.tmp
C:\WINDOWS\system32\gffii.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\iiffg.dll
C:\WINDOWS\system32\iiffg.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.5.4

Checking Java version...

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 1:07:05 PM 6/29/2007

Listing files found while scanning....

C:\WINDOWS\system32\rwviifxs.dll

Beginning removal...

Performing Repairs to the registry.
Done!


_____________

Logfile of HijackThis v1.99.1
Scan saved at 2:04:02 PM, on 6/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\F5InstallerService.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: (no name) - {6DD297D2-6959-467F-ABA8-36851CC2BE24} - C:\WINDOWS\system32\iiffg.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [win updates] wugrds.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\Elizabeth\My Documents\My Pictures\Sample Pictures\Game\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\RunServices: [win updates] wugrds.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - file://C:/Program Files/F5 VPN/F5_TMP/urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - file://C:/Program Files/F5 VPN/F5_TMP/f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - file://C:/Program Files/F5 VPN/F5_TMP/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://portal.field.weightwatchers.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2007,0223,0317
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093101705638
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - file://C:/Program Files/F5 VPN/F5_TMP/urTermProxy.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - file://C:/Program Files/F5 VPN/F5_TMP/vdeskctrl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - file://C:/Program Files/F5 VPN/F5_TMP/urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - file://C:/Program Files/F5 VPN/F5_TMP/urxhost.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - https://portal.field.weightwatchers.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2007,0223,0322
O20 - Winlogon Notify: qopmm - C:\WINDOWS\system32\qopmm.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: F5 Networks Component Installer - F5 Networks - C:\WINDOWS\system32\F5InstallerService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

_____

Thanks for the reply & the help!

[Shaba]

Hi

Open HijackThis, click do a system scan only and checkmark these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
O2 - BHO: (no name) - {6DD297D2-6959-467F-ABA8-36851CC2BE24} - C:\WINDOWS\system32\iiffg.dll (file missing)
O4 - HKLM\..\Run: [win updates] wugrds.exe
O4 - HKLM\..\RunServices: [win updates] wugrds.exe
O20 - Winlogon Notify: qopmm - C:\WINDOWS\system32\qopmm.dll (file missing)

Close all windows including browser and press fix checked.

Reboot.

Please do a search:

Go "Start">"Search">"All Files and Folders"
Enter wugrds.exe in "All or part of file name"
Select "More advanced options"
Check-mark "Search System Folders", "Search hidden files and folders", and "Search subfolders".
Click "Search". Right click the file and select delete.

Empty Recycle Bin.

NOTE: That file may not exist at all! If it doesn't, just skip the step above.

Download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe) and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

[fathomboy2004]

Hello & thanks again- SDFix report here and continues in multiple posts since it is very large, followed by new HJT in the last post:


SDFix: Version 1.88

Run by Bruce on Sat 06/30/2007 at 03:49 AM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Missing SharedAccess Service

Rebooting...


Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\Program Files\Intuit\QuickBooksPro\Components\Download\NewFeatures\.update\.target\MktPopAddinW.dllB - Deleted
C:\WINDOWS\tktul.exe.tmp - Deleted
C:\WINDOWS\system32\TFTP1156 - Deleted
C:\WINDOWS\system32\TFTP1200 - Deleted
C:\WINDOWS\system32\TFTP196 - Deleted
C:\WINDOWS\system32\TFTP2004 - Deleted
C:\WINDOWS\system32\TFTP2264 - Deleted
C:\WINDOWS\system32\TFTP2272 - Deleted
C:\WINDOWS\system32\TFTP2292 - Deleted
C:\WINDOWS\system32\TFTP2384 - Deleted
C:\WINDOWS\system32\TFTP2456 - Deleted
C:\WINDOWS\system32\TFTP2636 - Deleted
C:\WINDOWS\system32\TFTP2644 - Deleted
C:\WINDOWS\system32\TFTP2668 - Deleted
C:\WINDOWS\system32\TFTP2720 - Deleted
C:\WINDOWS\system32\TFTP2780 - Deleted
C:\WINDOWS\system32\TFTP3028 - Deleted
C:\WINDOWS\system32\TFTP3100 - Deleted
C:\WINDOWS\system32\TFTP3112 - Deleted
C:\WINDOWS\system32\TFTP3136 - Deleted
C:\WINDOWS\system32\TFTP3176 - Deleted
C:\WINDOWS\system32\TFTP3196 - Deleted
C:\WINDOWS\system32\TFTP3220 - Deleted
C:\WINDOWS\system32\TFTP3404 - Deleted
C:\WINDOWS\system32\TFTP3448 - Deleted
C:\WINDOWS\system32\TFTP3508 - Deleted
C:\WINDOWS\system32\TFTP3584 - Deleted
C:\WINDOWS\system32\TFTP3592 - Deleted
C:\WINDOWS\system32\TFTP3668 - Deleted
C:\WINDOWS\system32\TFTP3764 - Deleted
C:\WINDOWS\system32\TFTP3788 - Deleted
C:\WINDOWS\system32\TFTP3792 - Deleted
C:\WINDOWS\system32\TFTP3820 - Deleted
C:\WINDOWS\system32\TFTP3832 - Deleted
C:\WINDOWS\system32\TFTP3848 - Deleted
C:\WINDOWS\system32\TFTP3872 - Deleted
C:\WINDOWS\system32\TFTP3932 - Deleted
C:\WINDOWS\system32\TFTP3944 - Deleted
C:\WINDOWS\system32\TFTP3960 - Deleted



Removing Temp Files...

ADS Check:

Checking C:\WINDOWS
C:\WINDOWS
No streams found.

Checking C:\WINDOWS\system32
C:\WINDOWS\system32
No streams found.

Checking C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.

Checking C:\WINDOWS\system32\ntoskrnl.exe
C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\support.com\\bin\\tgcmd.exe"="C:\\Program Files\\support.com\\bin\\tgcmd.exe:*:Disabled:Support.com Scheduler and Command Dispatcher"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Disabled:AOL Instant Messenger"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Listing Files with Hidden Attributes:

C:\CHOICE.COM
C:\ZZ.EXE
C:\Documents and Settings\Karen\Local Settings\Temp\dwoqjrcx.exe
C:\LOGO.SYS
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Acc3273.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Acc3273h.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Acc3273s.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Gra3051h.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Gra3051s.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\OffB284.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\OffB284h.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\OffB284s.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Pro4360.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Pro4360h.tmp
C:\Documents and Settings\Bruce\Application Data\Microsoft\Office\Shortcut Bar\Pro4360s.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Acc3273.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Acc3273h.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Acc3273s.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Gra3051h.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Gra3051s.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\OffB284.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\OffB284h.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\OffB284s.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Pro4360.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Pro4360h.tmp
C:\Documents and Settings\Bryan\Application Data\Microsoft\Office\Shortcut Bar\Pro4360s.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FOR10.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FOR11.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FOR12.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FOR13.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FOR9.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORA.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORB.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORC.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORD.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORE.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\FORF.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTR10.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTR11.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTR12.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTR8.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTR9.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRA.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRB.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRC.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRD.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRE.tmp
C:\Documents and Settings\Bryan\Local Settings\Temp\ZTRF.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Acc3273.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Acc3273h.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Acc3273s.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Gra3051h.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Gra3051s.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\OffB284.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\OffB284h.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\OffB284s.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Pro4360.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Pro4360h.tmp
C:\Documents and Settings\Elizabeth\Application Data\Microsoft\Office\Shortcut Bar\Pro4360s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc1022h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc1022s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc2.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc22B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc22B5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc3013h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc3013s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc3273.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc3273h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc3273s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc380h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc380s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc51B6h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc51B6s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc60C1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc60C1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc6374h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc6374s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8094h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8094s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8143h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8143s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8161h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Acc8161s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccA085h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccA085s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB025h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB025s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB065h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB065s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB0A0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB0A0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB262h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccB262s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccC173h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccC173s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD193h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD193s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD360h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD360s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD6h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccD6s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccE175h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccE175s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccF301h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\AccF301s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Des3161h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Des3161s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\DesC240h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\DesC240s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Fav3161h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Fav3161s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Fav3264.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra10B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra10B5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra12A0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra12A0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra163h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra163s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra294h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra294s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra3051.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra3051h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra3051s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra5310h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra5310s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra70A5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra70A5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra7200h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra7200s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra7310h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra7310s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra8032h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra8032s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80A4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80A4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80C2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80C2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80D2.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80D2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra80D2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra9161h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra9161s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra9231h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Gra9231s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraB030h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraB030s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraC292h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraC292s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraC2E4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraC2E4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraD021.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraD021h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraD021s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraE1D5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraE1D5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF001h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF001s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF0A0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF0A0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF2C5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF2C5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF3B2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\GraF3B2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1023h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1023s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1093h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1093s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off10A4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off10A4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off10B2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off10B2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1113h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1113s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1115h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1115s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1126h.tmp

[fathomboy2004]

2nd portion of SDFix file:

C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1126s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1180h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1180s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1191h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1191s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off11B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off11B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off11D5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off11D5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1255h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1255s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1273h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1273s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1284h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1284s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off12F3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off12F3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off131h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off131s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1360h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off1360s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off142h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off142s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off143h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off143s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off6153s.tmp

[fathomboy2004]

3rd part of SDFix report:

C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off6170h.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9122s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9135s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9141s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9164h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9164s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9165h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9165s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9175h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off9175s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91C0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91C0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91C5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91C5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91D3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off91D3s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off92B6h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off92B6s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off92C1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Off92C1s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA050h.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA0A3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA0A3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA0F1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA0F1s.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA173h.tmp
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C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA194h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA194s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1A5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1A5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1D1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA1D1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA203h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA203s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA296h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA296s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2B3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2B3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2D0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2D0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2D5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA2D5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA322h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA322s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA362h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA362s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA381h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA381s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA3B2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffA3B2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB061h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB061s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB091h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB091s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0A5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0A5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0B2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0B2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0B5s.tmp

[fathomboy2004]

4th part of SDFix report:

C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0C4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0C4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0F1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0F1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0F2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB0F2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB115h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB115s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB164h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB164s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1A5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1A5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1B3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB1B3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB205h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB205s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB241h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB241s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB273h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB273s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB284.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB284h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB284s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB2A4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB2A4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB2C3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB2C3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB352h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB352s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB392h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB392s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffB3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC023h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC023s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC054h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC054s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC081h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC081s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC083h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC083s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0B2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0B2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0C5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0C5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0F1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC0F1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC104h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC104s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC160h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC160s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1A0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1A0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1A4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1A4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1E4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC1E4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC296h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC296s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2D2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2D2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2D4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2D4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC302h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC302s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC371h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC371s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC390h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC390s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC3B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffC3B5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD001h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD001s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD0D2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD0D2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD0E4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD0E4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD130h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD130s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD145h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD145s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD163h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD163s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD190h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD190s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1A2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1A2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1B6h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1B6s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1D2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1D2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1E4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1E4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1F5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD1F5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD232h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD232s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD261h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD261s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD2C1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD2C1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD320h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD320s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD3B0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffD3B0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE051h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE051s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE093h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE093s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0A0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0A0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0C3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0C3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0D1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE0D1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE1B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE1B5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE1C4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE1C4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE235h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE235s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE274h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE274s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE280h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE280s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE323h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE323s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE331h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE331s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE3B0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffE3B0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF003h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF003s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF012h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF012s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF060h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF060s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF064h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF064s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF081h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF081s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF0D4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF0D4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF0E0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF0E0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF120h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF120s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF170h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF170s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF1A4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF1A4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF205h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF205s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF264h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF264s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF271h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF271s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF281h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF281s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF2A3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF2A3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF2E2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF2E2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF314h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF314s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF375h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF375s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\OffF4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1074h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1074s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1214h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1214s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1290h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1290s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1341h.tmp

[fathomboy2004]

5th (& final) part of SDFix report:

C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1341s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1C5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro1C5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2083h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2083s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2184h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2184s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro21C4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro21C4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2225h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2225s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2270h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2270s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2355h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro2355s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro243h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro243s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro250h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro250s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30A2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30A2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30D0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30D0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30F4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro30F4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3102h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3102s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3125h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3125s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3225h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3225s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro32C4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro32C4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3365h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3365s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro40C1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro40C1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro40E1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro40E1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4255h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4255s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4262h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4262s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro42F3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro42F3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4360.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4360h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro4360s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6001h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6001s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6022h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6022s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro60F1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro60F1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6276h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6276s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro62E3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro62E3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6366h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro6366s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7013h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7013s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7095h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7095s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro70F3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro70F3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7142h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7142s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro72A1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro72A1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7373h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro7373s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8042h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8042s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8170h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8170s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8184h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8184s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8270h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8270s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8305h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro8305s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9084h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9084s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro90B3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro90B3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9122h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9122s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9183h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9183s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9250h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9250s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9294h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9294s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9354h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Pro9354s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA0F0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA0F0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA0F2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA0F2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA122h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA122s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA131h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA131s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA245h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA245s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA2B3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA2B3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA300h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA300s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA3B4h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProA3B4s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB064h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB064s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB0D1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB0D1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB140h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB140s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB1D5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB1D5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB213h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB213s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB292h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB292s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB294h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProB294s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC015h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC015s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC0B1h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC0B1s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC122h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC122s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC153h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC153s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC173h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC173s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC2F3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC2F3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC363h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProC363s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD103h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD103s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD1B0h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD1B0s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD1C2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD1C2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD255h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProD255s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE103h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE103s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE2A2h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE2A2s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE3B3h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProE3B3s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF053h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF053s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF094h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF094s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF143h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF143s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF250h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF250s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF371h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\ProF371s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Qui3161h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Qui3161s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Qui52B5h.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Office\Shortcut Bar\Qui52B5s.tmp
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL0002.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL0039.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL0162.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL0540.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL1387.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL2055.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL2460.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL2701.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL2956.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Templates\~WRL3092.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL0401.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL0551.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL0633.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL0824.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL1400.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL2252.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL2386.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL2647.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL2808.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL3097.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL3378.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL3380.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL3382.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL3738.TMP
C:\Documents and Settings\Karen\Application Data\Microsoft\Word\~WRL4090.TMP

Listing User Accounts:


Administrator ASPNET Bruce
Bryan Elizabeth Guest
HelpAssistant karen SUPPORT_388945a0


Finished

[fathomboy2004]

HJT log file:

Logfile of HijackThis v1.99.1
Scan saved at 4:06:29 AM, on 6/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\F5InstallerService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\Elizabeth\My Documents\My Pictures\Sample Pictures\Game\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - file://C:/Program Files/F5 VPN/F5_TMP/urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - file://C:/Program Files/F5 VPN/F5_TMP/f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - file://C:/Program Files/F5 VPN/F5_TMP/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://portal.field.weightwatchers.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2007,0223,0317
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093101705638
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - file://C:/Program Files/F5 VPN/F5_TMP/urTermProxy.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - file://C:/Program Files/F5 VPN/F5_TMP/vdeskctrl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - file://C:/Program Files/F5 VPN/F5_TMP/urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - file://C:/Program Files/F5 VPN/F5_TMP/urxhost.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - https://portal.field.weightwatchers.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2007,0223,0322
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: F5 Networks Component Installer - F5 Networks - C:\WINDOWS\system32\F5InstallerService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[Shaba]

Hi

Please do an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases

Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Post:

- a fresh HijackThis log
- kaspersky report

[fathomboy2004]

I performed the Kaspersky scan, and when I checked on Word it came out to 130 pages. How should I send this, because it would take up an immense amount of posts. Here's the HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 2:51:05 PM, on 6/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\F5InstallerService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YTBSDK.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\Elizabeth\My Documents\My Pictures\Sample Pictures\Game\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - file://C:/Program Files/F5 VPN/F5_TMP/urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - file://C:/Program Files/F5 VPN/F5_TMP/f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - file://C:/Program Files/F5 VPN/F5_TMP/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://portal.field.weightwatchers.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2007,0223,0317
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093101705638
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - file://C:/Program Files/F5 VPN/F5_TMP/urTermProxy.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - file://C:/Program Files/F5 VPN/F5_TMP/vdeskctrl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - file://C:/Program Files/F5 VPN/F5_TMP/urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - file://C:/Program Files/F5 VPN/F5_TMP/urxhost.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - https://portal.field.weightwatchers.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2007,0223,0322
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: F5 Networks Component Installer - F5 Networks - C:\WINDOWS\system32\F5InstallerService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[fathomboy2004]

Oh, I forgot to mention that I will be out of town for about 24 hours, and will be back Sunday afternoon.

Thanks for all your help and patience

[Shaba]

Hi

"I performed the Kaspersky scan, and when I checked on Word it came out to 130 pages. How should I send this, because it would take up an immense amount of posts."

You can get edit out all lines with object locked skipped, it should be significantly smaller after that :)

[fathomboy2004]

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, June 30, 2007 11:14:41 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 30/06/2007
Kaspersky Anti-Virus database records: 355880
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 96153
Number of viruses found: 16
Number of infected objects: 33
Number of suspicious objects: 8
Duration of the scan process: 02:47:16

Infected Object Name / Virus Name / Last Action

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde25.zip/retadpu1000272.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde25.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentqt.zip/retadpu1000272.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentqt.zip ZIP: suspicious - 1 skipped skipped
C:\Documents and Settings\Bruce\My Documents\software drivers, etc\BACKUP.PST/Personal Folders/Deleted Items/05 Nov 2002 17:12 from Lori Kapper:Fw: An early Happy Mother's D.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Bruce\My Documents\software drivers, etc\BACKUP.PST Mail MS Mail: suspicious - 1 skipped
C:\Documents and Settings\Bryan\Local Settings\Temp\win20.tmp.exe Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\Documents and Settings\Bryan\Local Settings\Temp\win24.tmp.exe Infected: Trojan.Win32.Agent.qt skipped
C:\Documents and Settings\Bryan\Local Settings\Temp\win30.tmp.exe Infected: Trojan.Win32.Pakes skipped
C:\Documents and Settings\Bryan\Local Settings\Temp\wnd1A.tmp Infected: Trojan.Win32.Dialer.qn skipped
C:\Documents and Settings\Karen\Local Settings\Temp\dwoqjrcx.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\Documents and Settings\Karen\My Documents\BACKUP.PST/Personal Folders/Deleted Items/20 Apr 2004 03:51 from btecut:Language.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Karen\My Documents\BACKUP.PST Mail MS Mail: suspicious - 1 skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\hgghebc.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\qopmm.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.af skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\rqromml.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\winzjc32.dll.vir Infected: Trojan.Win32.Dialer.qn skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\yayxvtt.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0289003.exe Infected: Trojan.Win32.Pakes skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0289006.exe Infected: Trojan-Downloader.Win32.Agent.bvn skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292015.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292020.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292021.exe Infected: Trojan-Downloader.Win32.Alphabet.b skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0293015.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0294054.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295037.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295049.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295050.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295051.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295052.exe Infected: Trojan-Downloader.Win32.Alphabet.b skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296082.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296085.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296091.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296093.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296094.dll Infected: Trojan.Win32.Dialer.qn skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296096.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296176.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296177.exe Infected: Trojan-Clicker.Win32.Agent.ka skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1145\A0298466.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\VundoFix Backups\iiffg.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\WINDOWS\SYSTEM32\scchk32.exe.bak Infected: Trojan-Downloader.Win32.Agent.bvn skipped


Scan process completed.

[Shaba]

Hi

Empty these folders:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\
C:\Documents and Settings\Bryan\Local Settings\Temp\
C:\QooBox\Quarantine\
C:\VundoFix Backups\

Delete this:

C:\WINDOWS\SYSTEM32\scchk32.exe.bak

Empty Recycle Bin

Delete these mails via outlook:

C:\Documents and Settings\Karen\My Documents\BACKUP.PST/Personal Folders/Deleted Items/20 Apr 2004 03:51 from btecut:Language.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped

C:\Documents and Settings\Bruce\My Documents\software drivers, etc\BACKUP.PST/Personal Folders/Deleted Items/05 Nov 2002 17:12 from Lori Kapper:Fw: An early Happy Mother's D.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped

Re-scan with kaspersky

Post:

- a fresh HijackThis log
- kaspersky report

[fathomboy2004]

I'm having trouble deleting the 2 emails that you requested. I can't find either of them, because they aren't showing up in the specified directory in Outlook.

What should I do about this?

[Shaba]

Hi

Well then you can delete these instead:

C:\Documents and Settings\Karen\My Documents\BACKUP.PST

C:\Documents and Settings\Bruce\My Documents\software drivers, etc\BACKUP.PST

[fathomboy2004]

Alright, here's the stuff you asked for. It's in two posts; first, the Kaspersky:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, July 05, 2007 4:23:28 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 5/07/2007
Kaspersky Anti-Virus database records: 358745
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 93749
Number of viruses found: 12
Number of infected objects: 22
Number of suspicious objects: 0
Duration of the scan process: 02:40:27

Infected Object Name / Virus Name / Last Action


C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0289003.exe Infected: Trojan.Win32.Pakes skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0289006.exe Infected: Trojan-Downloader.Win32.Agent.bvn skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292015.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292020.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0292021.exe Infected: Trojan-Downloader.Win32.Alphabet.b skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1138\A0293015.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0294054.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295037.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295049.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295050.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295051.exe Infected: Trojan-Downloader.Win32.Alphabet.c skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1139\A0295052.exe Infected: Trojan-Downloader.Win32.Alphabet.b skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296082.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296085.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296091.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296093.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296094.dll Infected: Trojan.Win32.Dialer.qn skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296096.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296176.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1140\A0296177.exe Infected: Trojan-Clicker.Win32.Agent.ka skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1145\A0298466.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{A48BD7B8-A8E3-4F29-B961-0383E4E3615C}\RP1149\change.log Object is locked skipped


Scan process completed.

[fathomboy2004]

And here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 4:24:08 PM, on 7/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\F5InstallerService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YTBSDK.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.refer=slv&.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Documents and Settings\Elizabeth\My Documents\My Pictures\Sample Pictures\Game\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - file://C:/Program Files/F5 VPN/F5_TMP/urxvpn.cab
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - file://C:/Program Files/F5 VPN/F5_TMP/f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - file://C:/Program Files/F5 VPN/F5_TMP/InstallerControl.cab
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://portal.field.weightwatchers.com/vdesk/terminal/f5InspectionHost.cab#version=6010,2007,0223,0317
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093101705638
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - file://C:/Program Files/F5 VPN/F5_TMP/urTermProxy.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - file://C:/Program Files/F5 VPN/F5_TMP/vdeskctrl.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - file://C:/Program Files/F5 VPN/F5_TMP/urxshost.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - file://C:/Program Files/F5 VPN/F5_TMP/urxhost.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - https://portal.field.weightwatchers.com/policy/download_binary.php/win32/f5syschk.cab#Version=6010,2007,0223,0322
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: F5 Networks Component Installer - F5 Networks - C:\WINDOWS\system32\F5InstallerService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[Shaba]

Hi

That looks good.

All viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?

[fathomboy2004]

I don't believe so.

Thank you so much for all of your help with this!

[Shaba]

Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) 6 Update 2 (http://java.sun.com/javase/downloads/index.jsp) and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6u2...allows end-users to run Java applications".
Click the "Download" button to the right.
Read the License Agreement and then check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.

Update Acrobat Reader to version 8.1.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Reenable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topic405.html)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/tutorials/tutorial60.html)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

IE/Spyad (http://www.spywarewarrior.com/uiuc/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean!

[Shaba]

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.