WinAntiVirusPro/SmitfraudToolBar Problem

[Marshall]

Hi,

I am having a malware problem with my Windows XP home ed. laptop. The problem is when I am not connected to the internet a window pups up every 30 seconds or so reading "the webpage you have requested is not availible offline". When I am connected to the internet Internet Explorer is constantly opening all sorts of windows. I have fallowed the directions as best I could and here is what I've found:

Ran Ad-Aware 2007 and found:
WinAntiVirusPro, and
Tracking Cookies
Ran Spy Bot S&D 1.4 in safe mode and found:
Smitfraud-CToolbar 888
Smitfraud-CCoreService
Virtumonde
K2L, and the
WinAntiVirusPro again
Ran the CA online virus scan and if found, but could not fix:
Scan Results: 59496 files scanned. 5 viruses were detected.

File Infection Status Path

UnInstall.exe Win32/Matcash.AE
infected C:\Documents and Settings\Marshall Knoderbane\Local Settings\Temp\

tob_snd_20070616[1] Win32/Abetear.A
infected C:\Documents and Settings\Marshall Knoderbane\Local Settings\Temporary Internet Files\Content.IE5\43XZQ6ZT\

b122.exe Win32/Matcash.AE
infected C:\WINDOWS\

iukkwvi.exe Win32/SillyDl.CTT
infected C:\WINDOWS\

xrojyjor.exe Win32/Abetear.A
infected C:\WINDOWS\system32\

Ran the Hijack This and got this log:

Logfile of HijackThis v1.99.1
Scan saved at 4:51:31 PM, on 6/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\xrojyjor.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Linksys\Wireless-N Network Monitor\NICServ.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Linksys\Wireless-N Network Monitor\WPC300N.exe
C:\WINDOWS\iukkwviA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Linksys\Wireless-N Network Monitor\OdHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.science.oregonstate.edu/
O3 - Toolbar: NVRIEbar.IEbar - {BCBF738C-4891-4B9A-959A-C6BF7F608C3A} - C:\Program Files\NaturalSoft\NaturalReader63\NVRIEBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Linksys Wireless-N Notebook Adapter] C:\Program Files\Linksys\Wireless-N Network Monitor\WPC300N.exe
O4 - HKLM\..\Run: [iukkwviA] C:\WINDOWS\iukkwviA.exe
O4 - HKLM\..\Run: [{DA-A8-8F-F8-ZN}] C:\WINDOWS\system32\mpdsregq.exe SKY003
O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\iswlbhwc.dll",forkonce
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aaou] C:\Documents and Settings\Marshall Knoderbane\Application Data\amee.exe
O4 - HKCU\..\Run: [Rxig] C:\WINDOWS\System32\??oolsv.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\mpdsregq.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - AppInit_DLLs: yn3bzst8e33de.tlb
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\xrojyjor.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe
O23 - Service: NICSer_WPC300N - Unknown owner - C:\Program Files\Linksys\Wireless-N Network Monitor\NICServ.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

I would greatly appreciate any suggestions you may have,

Thanks a bunch

Marshall

[Mr_JAk3]

Hello Marshall and welcome to the Forums :)

You're infected....


One or more of the identified infections is a backdoor trojan :sick:

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451)
When Should I Format, How Should I Reinstall (http://www.dslreports.com/faq/10063)

I can help you in the cleaning if you don't want to reformat but there is a possibility that we can't get you 100% clean.

Please let us know what you have decided to do in your next post:bigthumb:

[Marshall]

Hi Mr_JAk3,

Thank you very much for your help and advice. I am working in the field right now so I don't have much time to clean it up. I will keep it disconnected from the net, and have it reformatted when I arrive back home. I have one last question, if you don't mind. Can any part of this infection be transmitted via Excel files (that is what we store our field data in)?

Thanks again,

Marshall

[Mr_JAk3]

Hello :)

I'll respect your decision to reformat. Excel files should be safe to backup.



Also please make sure that you know what to do before beginning the operation.

Here are a few links that propably help.

Reformatting Windows XP by wng_z3r0 (http://spyware-free.us/tutorials/reformat/mainnopics.html)
When should I re-format? How should I reinstall? (http://www.dslreports.com/faq/10063)
Windows XP Clean install (http://windowsxp.mvps.org/XPClean.htm)

Then there are a couple of things you should do immediately after installing Windows and before surfing the net... Install an antivirus and firewall (you should download and have those on a CD or USB drive, all ready to be installed).

These are good (free) firewalls:
- Kerio (http://www.sunbelt-software.com/Kerio.cfm)
- Sygate (http://http://www.majorgeeks.com/download.php?det=3356)
- Outpost (http://www.majorgeeks.com/download.php?det=1056)

These are good (free) antiviruses:
- Antivir (http://www.free-av.com)
- Avast (http://www.avast.com)
- AVG (http://free.grisoft.com)

Get all Windows updates installed!
Please ask me if you have any questions :)

Then here are a few things that you can do in order to make your fresh computer more secure:
Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.

Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.

Use Ewido (http://www.ewido.net/en/)
Update it and scan your computer regularly with it.

Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.

Install SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)
SpywareBlaster will prevent spyware from being installed.

Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.

Use Firefox browser (http://www.mozilla.org)
Firefox is faster, safer and better browser than Internet Explorer.

Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly.

Keep your antivirus and firewall up-to-date
Scan your computer regularly with your antivirus.

Read this article by TonyKlein (http://castlecops.com/postlite7736-.html)
So how did I get infected in the first place?