Spybot crashes when i click "fix problems" when finished scanning

[swift]

well the title tells it all actually
well i have spyware and malware on pc
so a freind recommended me this site and spyware protector
and im hoping it works for me
well the problem is when i scan it shows the spyware and everything but when i click "fix selected problems" like Spybot crashes so im not able to fix my problems any solutions plz:angel:

[spybotsandra]

Hello,

Please run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.

Best regards
Sandra
Team Spybot

[SouthForkSam]

When I click "fix" it shortly crashes out with no error messages. Crashes in safe mode also. Any ideas? Am running Windows 2000.

[spybotsandra]

Hello,

Perhaps it is due to the spyware on your pc.
Can you tell me what is found after a scan?

Best regards
Sandra
Team Spybot