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Virtumonde

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please note that I am training, this means that any reply I give to you has to be checked first by an expert.
I apologize for any delay this might cause.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Download HJT

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Rename HJT
Please open your Hijack This folder
  • Right click on Hijackthis.exe
  • Select Rename
  • Rename Hijack This to showme.exe
  • Double click showme
  • Click on the Do a system scan and save a log file button.

If you can post both logs please
the original HJT
and the renamed showme
Thanks K'
 
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