PDA

View Full Version : Error message while downloading updates



wcrook
2005-10-31, 16:40
I downloaded updates and got the following message for Detection Rules:
!!! bad checksum !

And there appeared a symbol before the words "Detection Rules" that was an exclamation point in a "slash-circle" (like no smoking).
What to do?
Thank you!

spybotsandra
2005-10-31, 17:07
Hello,

Many users have reported that they are not able to download updates. The 'Search for updates' reveals updates, but they cannot be downloaded. Often a 'HTTP Error 403' or 'bad checksum' is displayed. This has a simple reason - millions of people trying to download from the same server, which can't handle such a burden. In combination with the growing size of the detection file this is becoming a serious problem. We are currently considering possibilities to improve the situation. This includes the search for additional servers and ways of more effective compression. At least one server will soon be added, others will follow hopefully.

In order to overcome the problem for now, if you try again, have a second look at the menu bar. It has a pull-down item to select a mirror. Click the arrow beside it, and select a different location (try the ones locatest nearest to you first), where you'll most probably have better chances to download.

This information is also available in our FAQ:
http://www.safer-networking.org/en/faq/20.html

For more informations on updating please do also have a look at this link on our website:
http://www.safer-networking.org/en/howto/update.html
In section 4 you'll see how to select a download location nearest to you.
If this sounds too difficult please try to download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is self-installing.

For more information please have also a look into our forum:
http://forums.spybot.info/showthread.php?t=63&highlight=checksum

Best regards
Sandra
Team Spybot