HELP!!! I'm under attack and this is my only hope... [Archive]

stickynotewraith

2006-01-09, 07:13

Hey, my Computer is under attack and I was told by a friend who had a similar problem that this forum was the place to go for help. He told me to explain my problem and post it along with my HJT log. So here's what's going on:
I'm not that computer savy and I ended up with a fairly big problem with spyware. I was fooled by the flashy titles and the aparent ligitimacy of many of the spyware programs which showed up on my computer. They seemed like real things, I figured one of my sisters had just downloaded the program and without knowing what it was I just ignored them and went along with my basic routine. So a few weeks ago some "Anti Spyware" programs mysteriously downloaded themselves to my computer. The bottom right hand side of my screen flashed with "windows warnings" which looked legitimate until I realized how long the message was, i realized that the windows people knew that the average person was too stupid to read and understand that much stuff and that's when I figured out there was a problem. the warning messages said my computer was under attack from spyware programs. at first i clicked on it to try to get the warning messages to leave me alone because I didn't think they were real anyway. But when I clicked on it this screen showed up and downloaded three different icons to my desktop. then I kenw there was something REALLY wrong. So I asked my friend if he had any spyware destroying software and he gave me the name of this site and he gave me a few freeware programs. We ran some programs and they found spyware that I had gotten months and months ago but thought (then) that they were real programs So here's my log, Please help me...

Logfile of HijackThis v1.99.1
Scan saved at 9:44:02 PM, on 1/8/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINNT\System32\FtrakSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\nvctrl.exe
C:\WINNT\System32\mssearchnet.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Winamp\Winampa.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Common Files\AOL\1136524518\ee\AOLHostManager.exe
C:\WINNT\System32\DllHost.exe
C:\Program Files\Common Files\AOL\1136524518\ee\AOLServiceHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\AOL\1136524518\ee\AOLServiceHost.exe
C:\WINNT\explorer.exe
C:\Program Files\SpywareStrike\SpywareStrike.exe
C:\Program Files\SpywareStrike\SpywareStrike.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\SpySheriff\SpySheriff.exe
C:\Program Files\SpyGuard\SpyGuard_Monitor.exe
C:\Program Files\SpyGuard\SpyGuard.exe
C:\Program Files\MalwareWipe\MalwareWipe.exe
C:\Program Files\MalwareWipe\MalwareWipe.exe
C:\Program Files\AdwarePunisher\AdwarePunisher_Monitor.exe
C:\Program Files\AdwarePunisher\AdwarePunisher.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmjb.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUMENTS AND SETTINGS\OWNER\DESKTOP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch
R3 - URLSearchHook: (no name) - _{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - (no file)
R3 - URLSearchHook: (no name) - _{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\rm9y9yv7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\rm9y9yv7.slt\prefs.js)
O2 - BHO: HomepageBHO - {27150f81-0877-42e9-af13-55e5a3439a26} - C:\WINNT\System32\hpBB70.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [vwvqd] C:\WINNT\vwvqd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1136524518\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SpywareStrike] C:\Program Files\SpywareStrike\SpywareStrike.exe /h
O4 - HKLM\..\Run: [MalwareWipe] C:\Program Files\MalwareWipe\MalwareWipe.exe /h
O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
O4 - HKLM\..\RunOnce: [AAW] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe" "+b1"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [The Spy Guard] C:\Program Files\SpyGuard\spyguard.exe
O4 - HKCU\..\Run: [The Spy Guard Monitor] C:\Program Files\SpyGuard\spyguard_monitor.exe
O4 - HKCU\..\Run: [Adware Punisher] C:\Program Files\AdwarePunisher\AdwarePunisher.exe
O4 - HKCU\..\Run: [Adware Punisher Monitor] C:\Program Files\AdwarePunisher\AdwarePunisher_monitor.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://www.wildtangent.com/install/wdriver/ddc/shockwave/blackhawkstriker/wtinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CCDB4DD7-6325-46DC-AB37-B83998AF3EC0}: NameServer = 205.171.3.65 205.171.2.65
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: Promise FastTrak Log Service (FastTrakSvc) - Promise Technology Inc. - C:\WINNT\System32\FtrakSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

LonnyRJones

2006-01-12, 11:18

Welcome to the forum

First please put hijackthis in a folder of its own, such as C:\antispyware

Download smitRem.exe (http://noahdfear.geekstogo.com/click%20counter/click.php?id=1) and save the file to your desktop. (By noahdfear.)
Double click on the file to extract it to it's own folder on the desktop.
Dont use it yet.

Please download the trial version of Ewido Security Suite here:
install then from within the program check for updates BUT dont scan yet
ewido security suite: http://www.ewido.net/en/download/
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
We will fix this in a moment.
From the main ewido screen, click on update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful"), Now close the program.
Do NOT run a scan yet.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Next, please reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.

Start Hijackthis and place a check next to these items If there.
R3 - URLSearchHook: (no name) - _{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - (no file)
R3 - URLSearchHook: (no name) - _{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: HomepageBHO - {27150f81-0877-42e9-af13-55e5a3439a26} - C:\WINNT\System32\hpBB70.tmp
O4 - HKLM\..\Run: [vwvqd] C:\WINNT\vwvqd.exe
O4 - HKLM\..\Run: [SpywareStrike] C:\Program Files\SpywareStrike\SpywareStrike.exe /h
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [The Spy Guard] C:\Program Files\SpyGuard\spyguard.exe
O4 - HKCU\..\Run: [The Spy Guard Monitor] C:\Program Files\SpyGuard\spyguard_monitor.exe
O4 - HKCU\..\Run: [Adware Punisher] C:\Program Files\AdwarePunisher\AdwarePunisher.exe
O4 - HKCU\..\Run: [Adware Punisher Monitor] C:\Program Files\AdwarePunisher\AdwarePunisher_monitor.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
====================================
Hit fix checked and close Hijackthis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Spybot check for and fix any problems found.

Run Ewido:
Click on scanner
Click on Complete System Scan and the scan will begin.
NOTE: During some scans with ewido it is finding cases of false positives.
You will need to step through the process of cleaning files one-by-one.
If ewido detects a file you KNOW to be legitimate, select none as the action.
DO NOT select "Perform action on all infections"
If you are unsure of any entry found select none for now.
When the scan is finished, click the Save report button at the bottom of the screen.
Save the report to your desktop
Close Ewido

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Restart back to a normal windows session

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present. click the apperence tab under Windows and buttons change it to Windows XP style > click apply and OK.

Get this free onlines scan and post the results
Kaspersky Lab - Free Online scan:
http://www.kaspersky.com/virusscanner
Click scan settings and place a check next to use [x]extended this database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.

Post a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist