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View Full Version : Help please. Got malware I cannot get rid of :o(


phil_j
2006-01-09, 08:00
I had some spyware that kept coming back after scanning and fixing with Spybot S&D.

I was browsing here and followed Corrine's removal instructions for SpyAxe, SpySheriff and Winhound but it seems I still have spyware.

Here is a copy of my first HijackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 05:22:55, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rm.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F53276BB-016E-4007-8D40-BD117CADA90F}: NameServer = 194.168.4.100 194.168.8.100
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe


Here is a copy of the smitfiles log:

smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: 09/01/2006
The current time is: 3:52:47.65

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Install.dat


~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

secure32.html


~~~ Drive root ~~~

secure32.html

~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 720 'explorer.exe'
Killing PID 720 'explorer.exe'

Starting registry repairs

Deleting files


Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN! :)


Next is the copy of the Ewido log:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 04:35:18, 09/01/2006
+ Report-Checksum: 7CD2EC15

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@112.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@bidtool.overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@e-2dj6wflicgd5eap.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@e-2dj6wjk4qpdjweo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@e-2dj6wjl4ggdzagp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@e-2dj6wjl4gmc5iho.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@entrepreneur.122.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@hypertracker[1].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@microsofteup.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@microsoftwga.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@sales.liveperson[2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@www.burstbeacon[2].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Phil\Cookies\phil@www.myaffiliateprogram[1].txt -> Spyware.Cookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Phil\Local Settings\Temporary Internet Files\Content.IE5\K402WMXD\gba250[1].exe -> Dialer.Generic : Cleaned with backup
C:\System Volume Information\_restore{D264FF1E-9668-43A4-892F-26836BCF3F6C}\RP166\A0009118.exe -> Not-A-Virus.Hoax.Win32.Renos.aj : Cleaned with backup
C:\System Volume Information\_restore{D264FF1E-9668-43A4-892F-26836BCF3F6C}\RP166\A0009121.dll -> Adware.SpySheriff : Cleaned with backup
C:\System Volume Information\_restore{D264FF1E-9668-43A4-892F-26836BCF3F6C}\RP166\A0009123.dll -> Spyware.SpywareNo : Cleaned with backup
C:\System Volume Information\_restore{D264FF1E-9668-43A4-892F-26836BCF3F6C}\RP166\A0009124.dll -> Adware.SpySheriff : Cleaned with backup
C:\System Volume Information\_restore{D264FF1E-9668-43A4-892F-26836BCF3F6C}\RP166\A0009126.exe -> Adware.SpySheriff : Cleaned with backup
C:\WINDOWS\soft.exe -> Not-A-Virus.Hoax.Win32.Renos.aj : Cleaned with backup
C:\WINDOWS\system32\paytime.exe -> Hijacker.StartPage.agq : Cleaned with backup


::Report End


And finally the second HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 05:22:55, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rm.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F53276BB-016E-4007-8D40-BD117CADA90F}: NameServer = 194.168.4.100 194.168.8.100
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

I'd really appreciate any help to clean up my computer.
Many thanks!
phil_j
2006-01-09, 08:26
Oops! I forgot to show the Panda ActiveScan log. Here it is:

Incident Status Location

Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Phil\Cookies\phil@anm.co[1].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Phil\Cookies\phil@ask[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Phil\Cookies\phil@belnk[1].txt
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Phil\Cookies\phil@ccbill[1].txt
Spyware:Cookie/Sexsuche Not disinfected C:\Documents and Settings\Phil\Cookies\phil@counter.sexsuche[1].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Phil\Cookies\phil@did-it[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Phil\Cookies\phil@dist.belnk[2].txt
Spyware:Cookie/Bettersearch Not disinfected C:\Documents and Settings\Phil\Cookies\phil@index[1].txt
Spyware:Cookie/Kount Not disinfected C:\Documents and Settings\Phil\Cookies\phil@kount[1].txt
Spyware:Cookie/OfferOptimizer Not disinfected C:\Documents and Settings\Phil\Cookies\phil@offeroptimizer[1].txt
Spyware:Cookie/Outster Not disinfected C:\Documents and Settings\Phil\Cookies\phil@outster[2].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Phil\Cookies\phil@searchportal.information[1].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Phil\Cookies\phil@toplist[1].txt
Spyware:Cookie/web-stat Not disinfected C:\Documents and Settings\Phil\Cookies\phil@www.web-stat[2].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Phil\Cookies\phil@xiti[1].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Phil\Cookies\phil@xmts[2].txt
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Phil\Cookies\phil@yadro[1].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Phil\Cookies\phil@anm.co[1].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Phil\Cookies\phil@ask[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Phil\Cookies\phil@belnk[1].txt
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Phil\Cookies\phil@ccbill[1].txt
Spyware:Cookie/Sexsuche Not disinfected C:\Documents and Settings\Phil\Cookies\phil@counter.sexsuche[1].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Phil\Cookies\phil@did-it[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Phil\Cookies\phil@dist.belnk[2].txt
Spyware:Cookie/Bettersearch Not disinfected C:\Documents and Settings\Phil\Cookies\phil@index[1].txt
Spyware:Cookie/Kount Not disinfected C:\Documents and Settings\Phil\Cookies\phil@kount[1].txt
Spyware:Cookie/OfferOptimizer Not disinfected C:\Documents and Settings\Phil\Cookies\phil@offeroptimizer[1].txt
Spyware:Cookie/Outster Not disinfected C:\Documents and Settings\Phil\Cookies\phil@outster[2].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Phil\Cookies\phil@searchportal.information[1].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Phil\Cookies\phil@toplist[1].txt
Spyware:Cookie/web-stat Not disinfected C:\Documents and Settings\Phil\Cookies\phil@www.web-stat[2].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Phil\Cookies\phil@xiti[1].txt
Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Phil\Cookies\phil@xmts[2].txt
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Phil\Cookies\phil@yadro[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Phil\My Documents\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Phil\My Documents\smitRem.exe[Process.exe]
LonnyRJones
2006-01-12, 11:08
Hi phil_j

I see no antivirus program, is there a reason ?
There are several ood free programs to choose from

Open Spbot check for updates and get them if any are avaiable, check for and fix any problems found. still in the results window right click and choose save full report to file, save that and post the topmost part down to and including all orfSpybots updates.
tashi
2006-01-16, 22:03
Hello, this topic will now be archived to prevent others with similar issues posting in it.

If you have not resolved the problem, please pm me or one of the forum mods to re-open the thread.
LonnyRJones
2006-01-19, 06:44
Re-opend on request
phil_j
2006-01-20, 01:04
Here are the scan results from Ad-Aware I have just done. Anything fishy?

Ad-Aware SE Build 1.06r1
Logfile Created on:19 January 2006 22:32:36
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R87 18.01.2006
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
MRU List(TAC index:0):24 total references
Tracking Cookie(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


19-01-2006 22:32:36 - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Phil\Application Data\microsoft\office\recent
Description : list of recently opened documents using microsoft office


MRU List Object Recognized!
Location: : C:\Documents and Settings\Phil\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\google\navclient\1.1\history
Description : list of recently used search terms in the google toolbar


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\internet explorer\main
Description : last save directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\mediaplayer\preferences
Description : last playlist index loaded in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\microsoft management console\recent file list
Description : list of recent snap-ins used in the microsoft management console


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\office\11.0\common\open find\microsoft office word\settings\open\file name mru
Description : list of recent documents opened by microsoft word


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows\currentversion\applets\wordpad\recent file list
Description : list of recent files opened using wordpad


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\realnetworks\realplayer\6.0\preferences
Description : list of recent skins in realplayer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\realnetworks\realplayer\6.0\preferences
Description : list of recent clips in realplayer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\realnetworks\realplayer\6.0\preferences
Description : last login time in realplayer


MRU List Object Recognized!
Location: : S-1-5-21-299502267-1229272821-725345543-1004\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 676
ThreadCreationTime : 19-01-2006 22:00:46
BasePriority : Normal
phil_j
2006-01-20, 01:15
The Spybot result came up that I did not have any problems but I have noticed recently that my computer has become very slow, e.g. I will click on a link but it can take up to 20secs before I hear the click and then it takes a while before the computer acts on the click. The spybot scan also seems to take longer to run now than it used to.

Well, here is the result of the scan. Oh and I have since downloaded AVG since my last message (as you may have guessed I really do not know much at all about computers - sorry :o )


--- Search result list ---
Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2006-01-03 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2005-05-31 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-01-13 Includes\Cookies.sbi (*)
2006-01-13 Includes\Dialer.sbi (*)
2006-01-13 Includes\Hijackers.sbi (*)
2006-01-13 Includes\Keyloggers.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2006-01-13 Includes\Malware.sbi (*)
2006-01-13 Includes\PUPS.sbi (*)
2006-01-13 Includes\Revision.sbi (*)
2006-01-13 Includes\Security.sbi (*)
2006-01-13 Includes\Spybots.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-01-13 Includes\Trojans.sbi (*)



--- System information ---
Windows XP (Build: 2600) Service Pack 2
/ Internet Explorer 6 / SP1: Windows XP Hotfix - KB890923
/ Step By Step Interactive Training / SP2: Security Update for Step By Step Interactive Training (KB898458)
/ Windows XP / SP2: Windows XP Service Pack 2
/ Windows XP / SP3: Windows XP Hotfix - KB873333
/ Windows XP / SP3: Windows XP Hotfix - KB873339
/ Windows XP / SP3: Security Update for Windows XP (KB883939)
/ Windows XP / SP3: Windows XP Hotfix - KB885250
/ Windows XP / SP3: Windows XP Hotfix - KB885835
/ Windows XP / SP3: Windows XP Hotfix - KB885836
/ Windows XP / SP3: Windows XP Hotfix - KB886185
/ Windows XP / SP3: Windows XP Hotfix - KB887472
/ Windows XP / SP3: Windows XP Hotfix - KB887742
/ Windows XP / SP3: Windows XP Hotfix - KB888113
/ Windows XP / SP3: Windows XP Hotfix - KB888302
/ Windows XP / SP3: Security Update for Windows XP (KB890046)
/ Windows XP / SP3: Windows XP Hotfix - KB890175
/ Windows XP / SP3: Windows XP Hotfix - KB890859
/ Windows XP / SP3: Windows XP Hotfix - KB890923
/ Windows XP / SP3: Windows XP Hotfix - KB891781
/ Windows XP / SP3: Security Update for Windows XP (KB893066)
/ Windows XP / SP3: Windows XP Hotfix - KB893086
/ Windows XP / SP3: Security Update for Windows XP (KB893756)
/ Windows XP / SP3: Windows Installer 3.1 (KB893803)
/ Windows XP / SP3: Update for Windows XP (KB894391)
/ Windows XP / SP3: Security Update for Windows XP (KB896358)
/ Windows XP / SP3: Security Update for Windows XP (KB896422)
/ Windows XP / SP3: Security Update for Windows XP (KB896423)
/ Windows XP / SP3: Security Update for Windows XP (KB896424)
/ Windows XP / SP3: Security Update for Windows XP (KB896428)
/ Windows XP / SP3: Security Update for Windows XP (KB896688)
/ Windows XP / SP3: Update for Windows XP (KB896727)
/ Windows XP / SP3: Update for Windows XP (KB898461)
/ Windows XP / SP3: Security Update for Windows XP (KB899587)
/ Windows XP / SP3: Security Update for Windows XP (KB899588)
/ Windows XP / SP3: Security Update for Windows XP (KB899591)
/ Windows XP / SP3: Security Update for Windows XP (KB900725)
/ Windows XP / SP3: Security Update for Windows XP (KB901017)
/ Windows XP / SP3: Security Update for Windows XP (KB901214)
/ Windows XP / SP3: Security Update for Windows XP (KB902400)
/ Windows XP / SP3: Security Update for Windows XP (KB903235)
/ Windows XP / SP3: Security Update for Windows XP (KB904706)
/ Windows XP / SP3: Security Update for Windows XP (KB905414)
/ Windows XP / SP3: Security Update for Windows XP (KB905749)
/ Windows XP / SP3: Security Update for Windows XP (KB905915)
/ Windows XP / SP3: Security Update for Windows XP (KB908519)
/ Windows XP / SP3: Update for Windows XP (KB910437)
/ Windows XP / SP3: Security Update for Windows XP (KB912919)


--- Startup entries list ---
Located: HK_LM:Run, AGRSMMSG
command: AGRSMMSG.exe
file: C:\WINDOWS\AGRSMMSG.exe
size: 87751
MD5: 04f74d4dd79e14aaacebf6a52437d145

Located: HK_LM:Run, AVG7_CC
command: C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
file: C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
size: 356352
MD5: 6492815fc67068a11420740637946b0e

Located: HK_LM:Run, DSLAGENTEXE
command: C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
file: C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
size: 77824
MD5: d117707115ebadf1eec285ea63cb8e8e

Located: HK_LM:Run, DSLSTATEXE
command: C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
file:

Located: HK_LM:Run, HotKeysCmds
command: C:\WINDOWS\System32\hkcmd.exe
file: C:\WINDOWS\System32\hkcmd.exe
size: 118784
MD5: 0a512ead02c585504f3fbea6bd03f2be
LonnyRJones
2006-01-20, 08:01
Hi

You did update then perform a full scan with AVG correct ?

Download System Security Suite.
http://www.igorshpak.net/
If that site is unavailable use this link please
http://forums.subratam.org/index.php?act=Attach&type=post&id=25013
Extract it from the zip file and run setup.exe
after the install you can delete setup.exe and the downloaded zip file
Start the program Check all the boxes under the 'Items to Clear' (except perhaps cookies) tab and click
'Clear Selected Items'. You will be prompted to reboot, do so.

Kaspersky Lab - Free Online scan:
http://www.kaspersky.com/virusscanner
Click scan settings and place a check next to use [x]extended this database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.


Post that online report and a fresh Hijackthis log
phil_j
2006-01-23, 18:42
Yes, there weren't any new updates and I did the full scan.

I have scanned the computer as advised and it seems I do not have any malware or viruses. Here are the results of the Kaspersky scan:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Monday, January 23, 2006 16:37:14
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 23/01/2006
Kaspersky Anti-Virus database records: 172620
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 24770
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 1916 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.
phil_j
2006-01-23, 19:01
Here is the Hijack this logfile. I did it in safemode - was I meant to?

Logfile of HijackThis v1.99.1
Scan saved at 16:49:36, on 23/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rm.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Sitecom Wireless LAN Utility.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rm.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
LonnyRJones
2006-01-23, 19:01
What type on connection is it you have ? Modem, cable or dsl ?

Why not try the Firefox Browser, It is much safer and user friendly
phil_j
2006-01-24, 05:39
It's DSL.

I have heard that Firefox is less prone to malicious attack. Am I able to use both IE and Firefox or would IE have to be deleted? Also I am about to start up a website and I seem to remember someone at a hosting company in the US telling me that I could host with them even though I am in the UK as long as I had Internet Explorer. Is this true? I may be mis-remembering, surely it wouldn't matter which browser??
LonnyRJones
2006-01-24, 06:51
Hi

Have you tried resetting the modem (and firewall if you use one)yet ?
Basicly (im unsure with dsl)while the pc is off unplug the power to the modem and firewall, wait two minute's plug the modem in wait another couple minutes plug the firewall in then start the pc.

IE cannot be deleted, it is to tightly intergrated into windows, besides if it wasnt present windows update would not work.

I have no idea about web hosting questions :)
LonnyRJones
2006-01-24, 22:40
Hi phil_j , David Arnatt

Ive moved your post here since posting advice in the malware forum is not done by none authorized helpers.
http://forums.spybot.info/showthread.php?p=9189
"Only authorized helpers may give malware removal assistance in this forum."
http://forums.spybot.info/showthread.php?t=288

Regards
tashi
2006-01-29, 21:15
Hello, this topic will now be archived to prevent others with similar issues posting in it.
If you need it re-opened please pm me or Lonny.