SAUBIA
2006-01-09, 20:46
Hi, im kinda new to this... the fact that i dont know much about computers doesnt help either!! :o so please bear with me (also please excuse my ignorance, if i type something incorrectly, or if something doesnt make sense)
i followed the instructions left by Corrine "Spyaxe...Removal instructions"
the following are the logs requested;
1. The first HijackThis log
Logfile of HijackThis v1.99.1
Scan saved at 17:27:49, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDaemOVu3Ev6eOvysSUGwDclzxFhlmo7GmDKbyJ7eUlfAXbuE8NC3t/o7WTS66lTV9e5e+3La8dqyizRiEyeKYtPBu5NULdQyA5rK0m0bZ9Z9fdpGTxWT0A95yK1xG4F+9gXoNXQAi5Pi3HlR6fzbKKfimHJlnCAIMoqwgiRn2AyrWXDzj1wyFRqgtnZZpKV/V19Wh01LTbwfY8y4Q4xclsHsEs+DlI1+WCY4VwQaAluebUDeDo8OgSFQa0gxqqMH8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: HomepageBHO - {e0103cd4-d1ce-411a-b75b-4fec072867f4} - (no file)
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SpyAxe] C:\Program Files\SpyAxe\spyaxe.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
2. The contents of the C:\smitfiles.txt log
smitRem © log file
version 2.8
by noahdfear
Microsoft Windows XP [Version 5.1.2600]
The current date is: 09/01/2006
The current time is: 17:35:34.85
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
checking for ShudderLTD key
ShudderLTD key not present!
checking for PSGuard.com key
PSGuard.com key not present!
checking for WinHound.com key
WinHound.com key not present!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SpyAxeFix © by noahdfear
spyaxe directory present
spyaxe uninstaller present
Starting spyaxe uninstaller
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Winhound uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Existing Pre-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
Online Security Guide.url
Security Troubleshooting.url
~~~ Favorites ~~~
Antivirus Test Online.url
~~~ system32 folder ~~~
wbeconm.dll
1024 dir
msvol.tlb
ld****.tmp
ncompat.tlb
nvctrl.exe
mscornet.exe
~~~ Icons in System32 ~~~
ot.ico
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 720 'explorer.exe'
Killing PID 720 'explorer.exe'
Starting registry repairs
Deleting files
Remaining Post-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~ Wininet.dll ~~~
CLEAN! :)
3. The Ewido log;
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 18:21:50, 09/01/2006
+ Report-Checksum: 8768D42F
+ Scan result:
HKLM\SOFTWARE\Classes\CLSID\{D4D505DF-D582-400c-91B6-84921012AFE3} -> Spyware.PopUpDefence : Cleaned with backup
C:\Documents and Settings\Administrator\.jpi_cache\jar\1.0\Counters.jar-34136a9c-33b2102a.zip/Gummy.class -> Trojan.Java.Femad : Error during cleaning
C:\Documents and Settings\Administrator\Cookies\administrator@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ads1.revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@as-eu.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@casalemedia[2].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@sel.as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@vip.clickzs[1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\RECYCLER\NPROTECT\00008875.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009558.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009649.exe -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009718.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00010349.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00010978.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00011105.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00011329.exe -> Adware.Spyaxe : Cleaned with backup
::Report End
4. The second HijackThis log;
Logfile of HijackThis v1.99.1
Scan saved at 19:08:16, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
hope this makes some sense to you guys, because im fazed by it :)
i didnt find any major problems following the instructions. other than, when running the scan in panda activescan... i wasnt able to identify any section where i could check the autoclean box (as instructed). nevertheless i still saved the log, and can post if required...
finally, hope this pain in the backside is sorted now ;) look forward to hearing from you... thanks
i followed the instructions left by Corrine "Spyaxe...Removal instructions"
the following are the logs requested;
1. The first HijackThis log
Logfile of HijackThis v1.99.1
Scan saved at 17:27:49, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDaemOVu3Ev6eOvysSUGwDclzxFhlmo7GmDKbyJ7eUlfAXbuE8NC3t/o7WTS66lTV9e5e+3La8dqyizRiEyeKYtPBu5NULdQyA5rK0m0bZ9Z9fdpGTxWT0A95yK1xG4F+9gXoNXQAi5Pi3HlR6fzbKKfimHJlnCAIMoqwgiRn2AyrWXDzj1wyFRqgtnZZpKV/V19Wh01LTbwfY8y4Q4xclsHsEs+DlI1+WCY4VwQaAluebUDeDo8OgSFQa0gxqqMH8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: HomepageBHO - {e0103cd4-d1ce-411a-b75b-4fec072867f4} - (no file)
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SpyAxe] C:\Program Files\SpyAxe\spyaxe.exe /h
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
2. The contents of the C:\smitfiles.txt log
smitRem © log file
version 2.8
by noahdfear
Microsoft Windows XP [Version 5.1.2600]
The current date is: 09/01/2006
The current time is: 17:35:34.85
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
checking for ShudderLTD key
ShudderLTD key not present!
checking for PSGuard.com key
PSGuard.com key not present!
checking for WinHound.com key
WinHound.com key not present!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SpyAxeFix © by noahdfear
spyaxe directory present
spyaxe uninstaller present
Starting spyaxe uninstaller
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Winhound uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Existing Pre-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
Online Security Guide.url
Security Troubleshooting.url
~~~ Favorites ~~~
Antivirus Test Online.url
~~~ system32 folder ~~~
wbeconm.dll
1024 dir
msvol.tlb
ld****.tmp
ncompat.tlb
nvctrl.exe
mscornet.exe
~~~ Icons in System32 ~~~
ot.ico
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 720 'explorer.exe'
Killing PID 720 'explorer.exe'
Starting registry repairs
Deleting files
Remaining Post-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~ Wininet.dll ~~~
CLEAN! :)
3. The Ewido log;
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 18:21:50, 09/01/2006
+ Report-Checksum: 8768D42F
+ Scan result:
HKLM\SOFTWARE\Classes\CLSID\{D4D505DF-D582-400c-91B6-84921012AFE3} -> Spyware.PopUpDefence : Cleaned with backup
C:\Documents and Settings\Administrator\.jpi_cache\jar\1.0\Counters.jar-34136a9c-33b2102a.zip/Gummy.class -> Trojan.Java.Femad : Error during cleaning
C:\Documents and Settings\Administrator\Cookies\administrator@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@ads1.revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@as-eu.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@casalemedia[2].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@sel.as-eu.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@vip.clickzs[1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\RECYCLER\NPROTECT\00008875.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009558.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009649.exe -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00009718.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00010349.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00010978.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00011105.EXE -> Adware.Spyaxe : Cleaned with backup
C:\RECYCLER\NPROTECT\00011329.exe -> Adware.Spyaxe : Cleaned with backup
::Report End
4. The second HijackThis log;
Logfile of HijackThis v1.99.1
Scan saved at 19:08:16, on 09/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\System32\sfg_3b9d.dll"
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\PROGRA~1\iolo\SYSTEM~1\PopupStopper.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
hope this makes some sense to you guys, because im fazed by it :)
i didnt find any major problems following the instructions. other than, when running the scan in panda activescan... i wasnt able to identify any section where i could check the autoclean box (as instructed). nevertheless i still saved the log, and can post if required...
finally, hope this pain in the backside is sorted now ;) look forward to hearing from you... thanks