Vundo Trojan and other problems

[sokeefe]

I ran VundoFix to remove the Vundo trojan this computer had but I want to make sure it's gone! I also have been having lots of pop-ups and other issues with it. I have posted my HijackThis log so any help I could get would be greatly appreciated. Thanks so much in advance!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:08:55 AM, on 7/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\lxlykvgA.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hphmon04.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Web Buying\v1.7.8\webbuying.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: 0 - {19CBCBC3-B14B-4F96-7789-4FD048BAE54D} - C:\Program Files\microsoft frontpage\qukaforel237.dll
O2 - BHO: (no name) - {21F227D7-0DEC-410C-A392-78AD60759CC0} - C:\Program Files\Windows NT\mexolaq83122.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {65174D89-D86A-DCC5-1A10-F88DCA24D4ED} - C:\WINDOWS\system32\glmhxr.dll
O2 - BHO: (no name) - {A1AE5C08-E9F1-41F6-A2D0-68E026FA87D3} - C:\WINDOWS\system32\xxwvu.dll (file missing)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {b15fb7a6-8491-4cfe-ac40-7abdcb099342} - C:\WINDOWS\system32\vpjcfrq.dll
O2 - BHO: (no name) - {DCD53738-C4F9-414A-A03C-C7405A4AC844} - C:\WINDOWS\system32\pmnomnl.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [lxlykvgA] C:\WINDOWS\lxlykvgA.exe
O4 - HKLM\..\Run: [{19-99-99-94-ZN}] C:\windows\system32\mkdsregm.exe SKY009
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\qwinlndt.exe SKY009
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe"
O4 - HKCU\..\Run: [Aida] "C:\WINDOWS\system32\SMANTE~1\iexplore.exe" -vt yazb
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Ann Butt\Application Data\WinTouch\WinTouch.exe
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.7.8\webbuying.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [SfKg6w] C:\Documents and Settings\Ann Butt\Application Data\Microsoft\Windows\rayiou.exe
O4 - HKCU\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Aida] "C:\WINDOWS\system32\SMANTE~1\iexplore.exe" -vt yazb (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [WinTouch] C:\Documents and Settings\Ann Butt\Application Data\WinTouch\WinTouch.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.7.8\webbuying.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Sonic RecordNow!] (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [SfKg6w] C:\Documents and Settings\Ann Butt\Application Data\Microsoft\Windows\rayiou.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - S-1-5-21-294771327-1317138366-591646937-1007 Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe (User '?')
O4 - S-1-5-21-294771327-1317138366-591646937-1007 Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\qwinlndt.exe (User '?')
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\qwinlndt.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O20 - Winlogon Notify: pmnomnl - pmnomnl.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

--
End of file - 13703 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information. "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You are still very badly infected and I suggest you keep this computer offline unless you are troubleshooting until I tell you that you are clean.

Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP, Update for Windows XP and Windows XP Hotfix to shorten the list)


Thanks to sUBs and anyone else who helped with this fix.

Download ComboFix from Here (http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe) or Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop.

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the uninstall list, combofix log and a new HJT log.

Thanks

[sokeefe]

Thanks for your help! Here's the logs you requested, fingers crossed everything's gone!

AccessDirect
Ad-Aware 2007
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Photoshop 7.0
Adobe Reader 7.0.9
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20030807.3)
BCM V.92 56K Modem
Broadcom Advanced Control Suite
ccCommon
Dell Digital Jukebox Driver
Dell Solution Center
Dell Support
Dell TrueMobile 1300 WLAN PC Card
DesignPro 5.0 Limited Edition
DS21Patch
DVDSentry
Enhanced Ads by Think-Adz removal
HijackThis 2.0.2
HP Memories Disc
HP Photo and Imaging 2.0 - Photosmart Printer Series
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
Internet Worm Protection
InterVideo WinDVD
iPod for Windows 2005-09-23
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Learn2 Player (Uninstall Only)
LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Logitech SetPoint
Modem Helper
MSXML 4.0 SP2 (KB927978)
MUSICMATCH® Jukebox
NAVShortcut
Norton AntiVirus 2006
Norton AntiVirus 2006 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
Norton WMI Update
Ofoto Easy Upload ActiveX Control
Outerinfo
Photosmart 130,230,7150,7345,7350,7550 (Remove only)
QuickSet
QuickTime
RealOne Player
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Shockwave
SkyCaddie Desktop
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
SPBBC
Symantec
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Think-Adz Search Assistant removal
USB Compound Device
Viewpoint Media Player
Web Buying
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Overlay Components
Windows XP Service Pack 2
WordPerfect Office 11



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:54:32 AM, on 7/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\cmd.exe
C:\ComboFix\vfind.cfexe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {21F227D7-0DEC-410C-A392-78AD60759CC0} - C:\Program Files\Windows NT\mexolaq83122.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {A1AE5C08-E9F1-41F6-A2D0-68E026FA87D3} - C:\WINDOWS\system32\xxwvu.dll (file missing)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Sonic RecordNow!] (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O20 - Winlogon Notify: pmnomnl - pmnomnl.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

--
End of file - 10673 bytes


ComboFix log will be in the next post due to character limit...

[sokeefe]

"Ann Butt" - 2007-07-25 10:34:35 - ComboFix 07-07-24 - Service Pack 2 NTFS


(((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\awtutqn.dll
C:\WINDOWS\system32\cbxxvsq.dll
C:\WINDOWS\system32\awtutqn.dll
C:\WINDOWS\system32\cbxxvsq.dll
C:\WINDOWS\SYSTEM32\uvwxx.bak1
C:\WINDOWS\SYSTEM32\uvwxx.bak2
C:\WINDOWS\SYSTEM32\uvwxx.ini
C:\WINDOWS\SYSTEM32\uvwxx.ini2
C:\WINDOWS\SYSTEM32\uvwxx.tmp


* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\DOCUME~1\ALLUSE~1\APPLIC~1.\salesmonitor
C:\DOCUME~1\ANNBUT~1\APPLIC~1\WinTouch\wintouch.cfg
C:\DOCUME~1\ANNBUT~1\APPLIC~1\WinTouch\WinTouch.exe
C:\DOCUME~1\ANNBUT~1\APPLIC~1\WinTouch\WTUninstaller.exe
C:\DOCUME~1\ANNBUT~1\Desktop\internet.lnk
C:\DOCUME~1\ANNBUT~1\MYDOCU~1.\sstem3~1
C:\DOCUME~1\ANNBUT~1\MYDOCU~1.\tsks~1
C:\Documents and Settings\ANNBUT~1.\err.log
C:\Program Files\Common Files\winantispyware 2007
C:\Program Files\Common Files\winantispyware 2007\err.log
C:\Program Files\Common Files\winantispyware 2007\WAS7Mon.exe
C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe
C:\Program Files\Common Files\Yazzle1281OinAdmin.exe
C:\Program Files\inetget2
C:\Program Files\microsoft frontpage\qukaforel.dll
C:\Program Files\microsoft frontpage\qukaforel237.dll
C:\Program Files\outerinfo
C:\Program Files\outerinfo\OiUninstaller.exe
C:\Program Files\outerinfo\outerinfo.ico
C:\Program Files\outerinfo\Terms.rtf
C:\Program Files\web buying
C:\Program Files\web buying\v1.7.8\wbuninst.exe
C:\Program Files\web buying\v1.7.8\webbuying.exe
C:\Program Files\winpop
C:\Program Files\winpop\UnInstall.exe
C:\Program Files\winpop\winpop.exe
C:\temp\tn3
C:\WINDOWS\b103.exe
C:\WINDOWS\b104.exe
C:\WINDOWS\b122.exe
C:\WINDOWS\b136.exe
C:\WINDOWS\b138.exe
C:\WINDOWS\offun.exe
C:\WINDOWS\rau001978.exe
C:\WINDOWS\retadpu572.exe
C:\WINDOWS\system32\B0
C:\WINDOWS\system32\B0\mwspasrt83122.exe
C:\WINDOWS\system32\b02FdUe
C:\WINDOWS\system32\b02FdUe\b02FdUe1065.exe
C:\WINDOWS\system32\B1
C:\WINDOWS\system32\B1\wr73.exe
C:\WINDOWS\system32\B2
C:\WINDOWS\system32\B2\st2.exe
C:\WINDOWS\system32\B3
C:\WINDOWS\system32\B4
C:\WINDOWS\system32\B4\bw73.exe
C:\WINDOWS\system32\B5
C:\WINDOWS\system32\B5\z53.exe
C:\WINDOWS\system32\driver
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\WINDOWS\system32\drivers\core.sys
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\drivers\fopn.sys
C:\WINDOWS\system32\dwdsregt.exe
C:\WINDOWS\system32\glmhxr.dll
C:\WINDOWS\system32\iykmctba.exe
C:\WINDOWS\system32\jmvbskek.exe
C:\WINDOWS\system32\jqbhcqfg.exe
C:\WINDOWS\system32\mkdsregm.exe
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\smante~1
C:\WINDOWS\system32\smante~1\iexplore.exe
C:\WINDOWS\system32\version69ie7fix.dll
C:\WINDOWS\system32\vpjcfrq.dll
C:\WINDOWS\system32\winnb58.dll
C:\WINDOWS\system32\winpfz32.sys
C:\WINDOWS\system32\wnsinticomsv.exe
C:\WINDOWS\system32\zxdnt3d.cfg
C:\WINDOWS\TISKY009.exe
C:\WINDOWS\tk58.exe
C:\WINDOWS\uninstall_nmon.vbs


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


-------\LEGACY_CMDSERVICE
-------\LEGACY_CORE
-------\LEGACY_FOPN
-------\LEGACY_NETWORK_MONITOR
-------\LEGACY_NET_AGENT
-------\LEGACY_WINDOWS_OVERLAY_COMPONENTS
-------\core
-------\Net Agent
-------\nm


((((((((((((((((((((((((( Files Created from 2007-06-25 to 2007-07-25 )))))))))))))))))))))))))))))))


2007-07-25 10:33 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-25 03:08 <DIR> d-------- C:\Program Files\Trend Micro
2007-07-25 00:59 <DIR> d-------- C:\Program Files\Lavasoft
2007-07-25 00:59 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-07-25 00:45 <DIR> d-------- C:\VundoFix Backups
2007-07-24 17:26 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-07-24 16:47 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Jasc Software Inc
2007-07-24 15:34 786,432 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-07-24 15:34 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Sonic
2007-07-24 15:34 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Real
2007-07-24 15:20 <DIR> d-------- C:\WINDOWS\pss
2007-07-23 16:09 <DIR> d--h----- C:\WINDOWS\PIF
2007-07-23 15:15 <DIR> d-------- C:\DOCUME~1\ANNBUT~1\APPLIC~1\Symantec
2007-07-23 14:47 48,776 --a------ C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-07-23 14:47 115,000 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS
2007-07-23 14:47 10,344 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symlcbrd.sys
2007-07-23 14:47 <DIR> d-------- C:\Program Files\Norton AntiVirus
2007-07-23 14:42 <DIR> d-------- C:\Program Files\Symantec
2007-07-23 14:42 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-07-23 14:08 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-07-22 18:47 <DIR> d-------- C:\WINDOWS\owfz
2007-07-22 18:47 <DIR> d-------- C:\Program Files\Common Files\owfz
2007-07-21 09:57 <DIR> d-------- C:\DOCUME~1\LOCALS~1\APPLIC~1\NetMon
2007-07-21 09:56 <DIR> d--hs---- C:\WINDOWS\QW5uIEJ1dHQ
2007-07-15 06:47 224,654 --a------ C:\WINDOWS\eavkj0578.exe
2007-07-14 23:11 192,622 --a------ C:\WINDOWS\SYSTEM32\qwinlndt.exe
2007-07-14 23:10 226,352 -r-hs---- C:\WINDOWS\lxlykvgA.exe
2007-07-14 23:10 <DIR> d-------- C:\Temp\brr
2007-07-14 23:10 <DIR> d-------- C:\Temp\0c2
2007-07-14 23:10 <DIR> d-------- C:\Temp


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-25 18:40:12 -------- d-----w C:\Program Files\microsoft frontpage
2007-07-24 03:26:07 -------- d-----w C:\Program Files\Windows NT
2007-07-23 23:45:29 806 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-07-23 23:45:29 8,014 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-06-04 23:18:48 9,344 ----a-w C:\WINDOWS\system32\drivers\NSDriver.sys
2007-06-04 23:17:02 8,320 ----a-w C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-06-04 23:14:56 6,272 ----a-w C:\WINDOWS\system32\drivers\AWRTPD.sys
2007-05-31 17:03:18 -------- d-----w C:\Program Files\SkyCaddie
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{21F227D7-0DEC-410C-A392-78AD60759CC0}]
C:\Program Files\Windows NT\mexolaq83122.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A1AE5C08-E9F1-41F6-A2D0-68E026FA87D3}]
C:\WINDOWS\system32\xxwvu.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DwlClient"="C:\Program Files\Common Files\Dell\EUSW\Support.exe" [2005-10-13 22:26]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"NAV CfgWiz"="C:\Program Files\Norton AntiVirus\CfgWiz.exe" [2006-02-01 22:10]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2003-06-20 12:18]
"DadApp"="C:\Program Files\Dell\AccessDirect\dadapp.exe" [2002-11-01 14:47]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2003-12-22 07:03]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2003-05-02 15:21]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2003-05-02 15:15]
"StorageGuard"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-12 23:01]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2002-04-17 10:42]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-05-06 20:01]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-06 08:05]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 08:05]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2004-06-08 12:31 C:\WINDOWS\KHALMNPR.Exe]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-02-23 14:45]
"HPHUPD04"="C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" [2002-11-22 11:50]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 04:59 C:\WINDOWS\BCMSMMSG.exe]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Phdg"="C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe" []
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45]
"Sonic RecordNow!"="" []
"owfz"="C:\PROGRA~1\COMMON~1\owfz\owfzm.exe" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 08:24]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 10:00]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56]

C:\Documents and Settings\Ann Butt\Start Menu\Programs\Startup\
DESKTOP.INI [2002-09-03 07:00:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-01-25 17:11:31]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2003-12-22 07:01:26]
DESKTOP.INI [2002-09-03 07:00:00]
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\KEM.exe [2005-11-11 13:51:25]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnomnl]
pmnomnl.dll



Contents of the 'Scheduled Tasks' folder
2004-01-03 00:51:43 C:\WINDOWS\tasks\ISP signup reminder 1.job
2007-07-23 23:31:41 C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Ann Butt.job

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-25 10:45:32
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-25 10:52:38 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-07-25 10:52

--- E O F ---


Thanks so much for all your help! You guys are great, taking your time to do this means a lot to me and all the other less tech-savy who suffer at the hands of viruses and spyware.

[pskelley]

Thanks for returning your information, looking at the Uninstall list for security issues and malware. It's a great chance for you to look for stuff you no longer use.

It is very important you read and follow the directions. The instructions for combofix read:

Download ComboFix from Here or Here to your Desktop.You have run the tool from your C:\ >>> C:\ComboFix\vfind.cfexe
I am not sure how that effected the performance of the tool:sad:


Uninstall list:

Enhanced Ads by Think-Adz removal
I would uninstall this one

Java 2 Runtime Environment, SE v1.4.2 <<< VERY out of date
see this: http://forums.spybot.info/showpost.php?p=12880&postcount=2
Download the newest version of Java and uninstall this old version in Add Remove Programs. This is likely the reason you are infected.

Outerinfo <<< nasty adware
Part of PutityScan/OIN and NASTY adware, uninstall this

Think-Adz Search Assistant removal
I would uninstall this

Viewpoint Media Player Optional but suggested, read the links
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546

Web Buying
Uninstall



1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

3) C:\Program Files\Lavasoft\Ad-Aware 2007\ <<< new program and it may interfere with out fix, would you turn it off until you finish.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {21F227D7-0DEC-410C-A392-78AD60759CC0} - C:\Program Files\Windows NT\mexolaq83122.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {A1AE5C08-E9F1-41F6-A2D0-68E026FA87D3} - C:\WINDOWS\system32\xxwvu.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKCU\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe"
O4 - HKCU\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Sonic RecordNow!] (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [Phdg] "C:\Documents and Settings\Ann Butt\My Documents\T?sks\??ool32.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [owfz] C:\PROGRA~1\COMMON~1\owfz\owfzm.exe (User '?')
O20 - Winlogon Notify: pmnomnl - pmnomnl.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Documents and Settings\Ann Butt\My Documents\T?sks\ <<< delete that folder

C:\PROGRAM FILES~1\COMMON FILES~1\owfz\ <<< delete that folder

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post a new HJT log. Let me know how the computer is running.

Thanks

[sokeefe]

Thanks again for all your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:01:54 PM, on 7/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" (User '?')
O4 - HKUS\S-1-5-21-294771327-1317138366-591646937-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u2-windows-i586-jc.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

--
End of file - 10108 bytes

[sokeefe]

Oh, I forgot to mention the computer is running much smoother now. Last night it was so bogged down it took 10 minutes to open anything! Now everything is opening faster and I haven't been getting any pop-ups or other issues.

[pskelley]

Thanks for the feedback, the HJT log looks clean also. If it works for you I would like to take a look at one more scan result.
I can turn you loose if you want, but this was a very nasty infection and I want to be sure nothing was missed.
Delete combofix and any backups or this scan will find then as infections.

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks

[sokeefe]

I'm sorry to say the scan found some stuff. Hopefully it's all quarantined but it doesn't appear that way. Let me know what you think. Thanks again for all your help today.

KASPERSKY ONLINE SCANNER REPORT
Wednesday, July 25, 2007 5:27:36 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 26/07/2007
Kaspersky Anti-Virus database records: 345105


Scan Settings
Scan using the following antivirus database standard
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\

Scan Statistics
Total number of scanned objects 53419
Number of viruses found 19
Number of infected objects 76
Number of suspicious objects 0
Duration of the scan process 01:21:00

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-07-25_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\00055350.exe Infected: Trojan-Dropper.Win32.Agent.mu skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\046E70BD Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4FEA3888 Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\50B139AC Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\527956DB Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\52E11668.exe Infected: Trojan-Downloader.Win32.Zlob.bqw skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\562512D0 Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\56DD1AE1 Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\57BB41ED Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\57BF6BE9 Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\67F23615 Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6B1264A5 Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\Documents and Settings\Ann Butt\Application Data\Microsoft\Windows\rayiou.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\Documents and Settings\Ann Butt\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped

C:\Documents and Settings\Ann Butt\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\History\History.IE5\MSHist012007072520070726\index.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Ann Butt\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Ann Butt\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\Program Files\Norton AntiVirus\Savrt\0416NAV~.TMP Object is locked skipped

C:\QooBox\Quarantine\C\DOCUME~1\ANNBUT~1\APPLIC~1\WinTouch\WTUninstaller.exe.vir Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\QooBox\Quarantine\C\Program Files\Common Files\Yazzle1281OinAdmin.exe.vir Infected: Trojan-Downloader.Win32.PurityScan.eg skipped

C:\QooBox\Quarantine\C\Program Files\microsoft frontpage\qukaforel.dll.vir Infected: Trojan.Win32.BHO.ab skipped

C:\QooBox\Quarantine\C\Program Files\microsoft frontpage\qukaforel237.dll.vir Infected: Trojan.Win32.BHO.ab skipped

C:\QooBox\Quarantine\C\Program Files\WinPop\UnInstall.exe.vir Infected: Trojan.Win32.Small.oa skipped

C:\QooBox\Quarantine\C\WINDOWS\b104.exe.vir/stream/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\QooBox\Quarantine\C\WINDOWS\b104.exe.vir/stream Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\QooBox\Quarantine\C\WINDOWS\b104.exe.vir NSIS: infected - 2 skipped

C:\QooBox\Quarantine\C\WINDOWS\b136.exe.vir/stream/data0002 Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\QooBox\Quarantine\C\WINDOWS\b136.exe.vir/stream Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\QooBox\Quarantine\C\WINDOWS\b136.exe.vir NSIS: infected - 2 skipped

C:\QooBox\Quarantine\C\WINDOWS\retadpu572.exe.vir Infected: Trojan-Downloader.Win32.Agent.bls skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\b02FdUe\b02FdUe1065.exe.vir Infected: Trojan-Downloader.Win32.VB.awj skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\B1\wr73.exe.vir Infected: Trojan-Downloader.Win32.Small.eqn skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\B2\st2.exe.vir Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\B5\z53.exe.vir Infected: Trojan-Dropper.Win32.Agent.mu skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\iykmctba.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\jmvbskek.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\jqbhcqfg.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\QooBox\Quarantine\C\WINDOWS\tk58.exe.vir Infected: Trojan.Win32.BHO.ab skipped

C:\QooBox\Quarantine\catchme2007-07-25_104529.01.zip/core.sys Infected: Rootkit.Win32.Agent.eq skipped

C:\QooBox\Quarantine\catchme2007-07-25_104529.01.zip/WinTouch.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\QooBox\Quarantine\catchme2007-07-25_104529.01.zip ZIP: infected - 2 skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0001012.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0001014.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0001020.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0001023.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001033.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001034.exe/stream/data0002/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eh skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001034.exe/stream/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eh skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001034.exe/stream Infected: Trojan-Downloader.Win32.PurityScan.eh skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001034.exe NSIS: infected - 3 skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001036.exe Infected: Trojan-Downloader.Win32.TSUpdate.l skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001037.exe Infected: Trojan-Downloader.Win32.TSUpdate.r skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001038.exe Infected: Trojan-Downloader.Win32.TSUpdate.n skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001039.exe Infected: Trojan-Downloader.Win32.TSUpdate.f skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001042.exe Infected: Trojan-Downloader.Win32.PurityScan.eh skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001049.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001051.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001230.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0001233.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002240.exe Infected: Trojan-Downloader.Win32.PurityScan.eg skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002241.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002244.exe/stream/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002244.exe/stream Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002244.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002246.exe/stream/data0002 Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002246.exe/stream Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002246.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002250.exe Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002251.exe Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002252.exe Infected: Trojan-Dropper.Win32.Agent.bmk skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002254.dll Infected: Trojan.Win32.BHO.ab skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002255.dll Infected: Trojan.Win32.BHO.ab skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002259.exe Infected: Trojan.Win32.Small.oa skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002263.exe Infected: Trojan-Downloader.Win32.Small.eqn skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002264.exe Infected: Trojan-Dropper.Win32.Agent.bfr skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002266.exe Infected: Trojan-Dropper.Win32.Agent.mu skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002267.exe Infected: Trojan-Downloader.Win32.VB.awj skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002269.exe Infected: Trojan-Downloader.Win32.Agent.buo skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP2\A0002279.exe Infected: Trojan.Win32.BHO.ab skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP4\change.log Object is locked skipped

C:\VundoFix Backups\spfyjcvh.exe.bad Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\VundoFix Backups\xdecwequ.exe.bad Infected: Trojan-Downloader.Win32.Tiny.id skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{9AE9E8DE-7657-428F-8B21-C48B830AF9DC}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\WIADEBUG.LOG Object is locked skipped

C:\WINDOWS\WIASERVC.LOG Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[pskelley]

I must apologize:sad: the notifications system that is supposed to notify when you post has failed and I noticed this during a routine check of open topics. I am looking at your Kaspersky report now:

Number of infected objects 76

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\ <<< delete the contents of that quarantine folder
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000041213443506

C:\Documents and Settings\Ann Butt\Application Data\Microsoft\Windows\rayiou.exe <<< delete that file

C:\QooBox\Quarantine\ <<< delete that folder

C:\VundoFix Backups\ <<< delete that folder

Remove combofix and Vundofix completely (delete) from your computer if you have not done so, restart the computer

C:\System Volume Information\_restore
Follow the instructions in this link to clean your System Restore files.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

I suggest you run another Kaspersky scan which should be clean. If you have any questions about the scan, please post them.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[pskelley]

As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks...pskelley