View Full Version : Help, please with several popup problems
aubergine
2007-07-30, 21:05
Hi, This is my first posting to this forum. I have developed several problems in the last week with my machine after some internet searching (I must have gone to a site that downloaded a virus). I have Spybot S&D, Ad Aware SE, and antivirus protection through my Roadrunner account. Until now they have done the job for me.
I have repeatedly tried to remove the various problems; WebBuying Assistant, Virtumonde, DriveCleaner2006 among others.
I followed the directions in the "before you post", I think. I completed a Spybot scan and fix in Safe Mode. I ran a HiJackThis and kept the log. I had previously attempted a combofix and a Vundo fix on my own...didn't seem to work. Please help this newbie!
Thanks
pskelley
2007-07-30, 22:32
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
I can say that the symptoms you mention appear to indicate a vundo infection but that is all I can say. If you want me to take a look, then follow the directions above which are also posted at the top of the forum. I need to see at least the HJT log. I can also tell you the hackers are using methods to hide Vundo from HJT. It would help if, after you have HJT installed, you rename the HJT.exe. Call it anything you wish even aubergine.exe. Restart the computer and post the HJT log and we can go from there.
Thanks
aubergine
2007-07-31, 05:58
Thanks for your reply. I had to leave the house and just got back. I renamed the HJT exe file and performed a new scan. I am also getting WebBuyingAssistant on every use of SpyBot and everytime I go to IE.
Here is the log file. Let me know if you need anything else. I really appreciate your willingness to help me.
Logfile of HijackThis v1.99.1
Scan saved at 9:54:26 PM, on 7/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Melinda Base\Desktop\take a pic.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smcisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {27469043-69ee-4e88-b857-fb86b1d443da} - C:\WINDOWS\system32\ccyfhnv.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {918DF203-A56A-45AF-A75E-DBBA5FC75B69} - C:\WINDOWS\system32\ssttt.dll (file missing)
O2 - BHO: (no name) - {9D6793DC-F252-46EB-9438-B43D3EF9EBDD} - \
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~4\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.drivecleaner.com (HKLM)
O15 - Trusted Zone: *.errorprotector.com (HKLM)
O15 - Trusted Zone: *.errorsafe.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantispyware.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O15 - Trusted Zone: *.winfixer.com (HKLM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
pskelley
2007-07-31, 13:27
Thanks for returning your HJT log. This is probably why:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
C:\Program Files\Java\j2re1.4.2_03\ <<< Java is BADLY outdated, download the newest version and uninstall all old versions in Add Remove Programs.
Let's start like this: Thanks to sUBs and anyone else who helped with this fix.
Download ComboFix from Here (http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe) or Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop.
Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Thanks
aubergine
2007-07-31, 22:17
Thanks for your reply. I downloaded the ComboFix and ran it. FYI - I believe the problems all began on 7-27. Please don't groan, but do I get the most current Java through a specific website?
Here is the log you requested.
ComboFix 07-07-30.2 -2007-07-31 14:05:02.2 [GMT -5:00] - NTFS
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.True
((((((((((((((((((((((((( Files Created from 2007-06-28 to 2007-07-31 )))))))))))))))))))))))))))))))
2007-07-30 21:06 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-07-30 02:39 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-07-30 02:39 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Kaspersky Lab
2007-07-30 02:17 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-30 01:42 <DIR> d-------- C:\VundoFix Backups
2007-07-29 21:29 126,016 --a------ C:\WINDOWS\system32\ifqhtbsq.dll
2007-07-27 21:58 676,352 -r-hs---- C:\WINDOWS\cslvbceA.exe
2007-07-27 21:58 171,520 --a------ C:\WINDOWS\system32\ccyfhnv.dll
2007-07-27 21:57 <DIR> d-------- C:\Temp\brr
2007-07-27 21:57 <DIR> d-------- C:\Temp\0c2
2007-07-27 21:57 <DIR> d-------- C:\Temp
2007-07-08 08:24 <DIR> d-------- C:\Program Files\MTV Networks
2007-06-11 19:00 <DIR> d-------- C:\Program Files\iTunes
2007-06-11 18:57 <DIR> d-------- C:\Program Files\QuickTime
2007-06-05 18:28 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2007-06-05 18:25 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2007-06-04 15:18 9,344 --a------ C:\WINDOWS\system32\drivers\NSDriver.sys
2007-06-04 15:17 8,320 --a------ C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-06-04 15:14 6,272 --a------ C:\WINDOWS\system32\drivers\AWRTPD.sys
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2007-07-30 21:06 --------- d-------- C:\Program Files\Lavasoft
2007-07-30 21:06 --------- d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-07-01 21:46 31 --a------ C:\WINDOWS\popcinfo.dat
2007-06-11 19:00 --------- d-------- C:\Program Files\iPod
2007-06-05 18:18 --------- d-------- C:\DOCUME~1\MELIND~1\APPLIC~1\Jasc Software Inc
2007-05-16 10:12 683520 --a------ C:\WINDOWS\system32\inetcomm.dll
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{27469043-69ee-4e88-b857-fb86b1d443da}]
2007-07-27 21:58 171520 --a------ C:\WINDOWS\system32\ccyfhnv.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{918DF203-A56A-45AF-A75E-DBBA5FC75B69}]
C:\WINDOWS\system32\ssttt.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9D6793DC-F252-46EB-9438-B43D3EF9EBDD}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48]
"SigmatelSysTrayApp"="stsystra.exe" [2005-08-23 23:42 C:\WINDOWS\stsystra.exe]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-06-01 16:51]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
C:\Documents and Settings\Melinda Base\Start Menu\Programs\Startup\
DING!.lnk - C:\Program Files\Southwest Airlines\Ding\Ding.exe [2006-06-22 14:15:48]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ImageMixer for HDD Camcorder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ImageMixer for HDD Camcorder.lnk
backup=C:\WINDOWS\pss\ImageMixer for HDD Camcorder.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CaAvTray]
"C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CAVRID]
"C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\DellSupport\DSAgnt.exe" /startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
"C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ModemOnHold]
C:\Program Files\NetWaiting\netWaiting.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QOELOADER]
"C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zone Labs Client]
"C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
R1 APPDRV;APPDRV;C:\WINDOWS\system32\DRIVERS\APPDRV.SYS
R1 sscdbhk5;sscdbhk5;C:\WINDOWS\system32\drivers\sscdbhk5.sys
R1 ssrtln;ssrtln;C:\WINDOWS\system32\drivers\ssrtln.sys
R2 drvnddm;drvnddm;C:\WINDOWS\system32\drivers\drvnddm.sys
R2 dsunidrv;DellSupport UniDriver;C:\WINDOWS\system32\DRIVERS\dsunidrv.sys
R2 tfsnboio;tfsnboio;C:\WINDOWS\system32\dla\tfsnboio.sys
R2 tfsncofs;tfsncofs;C:\WINDOWS\system32\dla\tfsncofs.sys
R2 tfsndrct;tfsndrct;C:\WINDOWS\system32\dla\tfsndrct.sys
R2 tfsndres;tfsndres;C:\WINDOWS\system32\dla\tfsndres.sys
R2 tfsnifs;tfsnifs;C:\WINDOWS\system32\dla\tfsnifs.sys
R2 tfsnopio;tfsnopio;C:\WINDOWS\system32\dla\tfsnopio.sys
R2 tfsnpool;tfsnpool;C:\WINDOWS\system32\dla\tfsnpool.sys
R2 tfsnudf;tfsnudf;C:\WINDOWS\system32\dla\tfsnudf.sys
R2 tfsnudfa;tfsnudfa;C:\WINDOWS\system32\dla\tfsnudfa.sys
R3 HSF_DPV;HSF_DPV;C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys
R3 HSFHWAZL;HSFHWAZL;C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys
R3 STHDA;SigmaTel High Definition Audio CODEC;C:\WINDOWS\system32\drivers\sthda.sys
R3 SynTP;Synaptics TouchPad Driver;C:\WINDOWS\system32\DRIVERS\SynTP.sys
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver;C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
S3 DSproct;DSproct;\??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys
S3 E100B;Intel(R) PRO Adapter Driver;C:\WINDOWS\system32\DRIVERS\e100b325.sys
S3 usbser;Motorola USB Modem Driver;C:\WINDOWS\system32\DRIVERS\usbser.sys
S3 wanatw;WAN Miniport (ATW);C:\WINDOWS\system32\DRIVERS\wanatw4.sys
S4 agpCPQ;Compaq AGP Bus Filter;C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
Contents of the 'Scheduled Tasks' folder
2007-07-23 23:40:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job - C:\Program Files\Apple Software Update\SoftwareUpdate.exe
**************************************************************************
catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-31 14:08:13
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden registry entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
Completion time: 2007-07-31 14:09:45
C:\ComboFix-quarantined-files.txt ... 2007-07-31 14:09
C:\ComboFix2.txt ... 2007-07-30 02:29
--- E O F ---
aubergine
2007-07-31, 22:19
Here is the HJT log file you requested as well:
Logfile of HijackThis v1.99.1
Scan saved at 2:18:23 PM, on 7/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Melinda Base\Desktop\take a pic.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smcisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {27469043-69ee-4e88-b857-fb86b1d443da} - C:\WINDOWS\system32\ccyfhnv.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {918DF203-A56A-45AF-A75E-DBBA5FC75B69} - C:\WINDOWS\system32\ssttt.dll (file missing)
O2 - BHO: (no name) - {9D6793DC-F252-46EB-9438-B43D3EF9EBDD} - \
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~4\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.drivecleaner.com (HKLM)
O15 - Trusted Zone: *.errorprotector.com (HKLM)
O15 - Trusted Zone: *.errorsafe.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantispyware.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O15 - Trusted Zone: *.winfixer.com (HKLM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
pskelley
2007-07-31, 23:55
but do I get the most current Java through a specific website?
Your version is very old but you may be able to update via the Java Console. Start > Control Panel > Java Console (little coffee cup) when the Console is open click the Updates tab then update now. The download link is also posted in the link I posted above.
1) Remove (delete) Vundofix from your computer, make sure you delete the C:\VundoFix Backups.
2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.
3) Start > Control Panel > Add Remove Programs and uninstall MyWaySearch or MyWaySearchBar if there.
4) Download the attached zip file and unzip it to your desktop.
http://www.mvps.org/winhelp2002/DelDomains.inf
Right-click on the deldomains.inf file and select 'Install'
5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {27469043-69ee-4e88-b857-fb86b1d443da} - C:\WINDOWS\system32\ccyfhnv.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {918DF203-A56A-45AF-A75E-DBBA5FC75B69} - C:\WINDOWS\system32\ssttt.dll (file missing)
O2 - BHO: (no name) - {9D6793DC-F252-46EB-9438-B43D3EF9EBDD} - \
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.drivecleaner.com (HKLM)
O15 - Trusted Zone: *.errorprotector.com (HKLM)
O15 - Trusted Zone: *.errorsafe.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantispyware.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O15 - Trusted Zone: *.winfixer.com (HKLM)
Close all programs but HJT and all browser windows, then click on "Fix Checked"
6) RIGHT Click on Start then click on Explore. Locate and delete these items:
C:\Program Files\MyWaySA\ <<< delete that folder if there
C:\Temp\ <<< delete the contents of that folder
I believe these three files a Vundo leftovers and bad. Use one or more of these free online scanners to be sure they are bad, then delete them if they are. If you can not decide, the post the scan results for me to look.
C:\WINDOWS\system32\ifqhtbsq.dllC:\WINDOWS\cslvbceA.exe
C:\WINDOWS\system32\ccyfhnv.dll
Scanners:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/
7) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
Restart the computer and post a new HJT log, let me know how the computer is running.
Thanks
aubergine
2007-08-01, 06:05
I have worked hard to do everything on the list. I updated Java. I took care of the other items. When I did the online Kaspersky scan it found numerous problems, but there was not a fix option. I did not remove the three files you suggested - I did not know how to do that. It seems that there are several infections on the computer.
Here is the Kaspersky log followed by the HJT log. Thanks for you patience with this newbie...
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, July 31, 2007 9:25:10 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 1/08/2007
Kaspersky Anti-Virus database records: 370273
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
Scan Statistics:
Total number of scanned objects: 65664
Number of viruses found: 15
Number of infected objects: 41
Number of suspicious objects: 8
Duration of the scan process: 00:48:40
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde4.zip/retadpu572.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Virtumonde4.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WebBuyingAssistant.zip/v1.8.0/wbuninst.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WebBuyingAssistant.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentqt.zip/retadpu1000106.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentqt.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\YazzleSudoku.zip/Yazzle1281OinUninstaller.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\YazzleSudoku.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Melinda Base\Application Data\Adobe\Acrobat\7.0\Updater\udlog.txt Object is locked skipped
C:\Documents and Settings\Melinda Base\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\Melinda Base\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Desktop\backups\backup-20070731-201113-957.dll Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\Documents and Settings\Melinda Base\Desktop\Your version is very old but you may be able to update via the Java Console.doc Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\History\History.IE5\MSHist012007073120070801\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temp\~DFA081.tmp Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temp\~DFBA0D.tmp Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temp\~DFBD08.tmp Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Melinda Base\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Melinda Base\UserData\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\QooBox\Quarantine\C\Program Files\TTC.dll.vir Infected: not-a-virus:AdWare.Win32.TTC.b skipped
C:\QooBox\Quarantine\C\WINDOWS\cslvbce.exe.vir Infected: Trojan-Dropper.Win32.Agent.mu skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\b02FdUe\b02FdUe1065.exe.vir Infected: Trojan-Downloader.Win32.VB.awj skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\cbxyyvv.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\ddcbxuv.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\dgemgpre.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmk skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\G1\kmhp83122.exe.vir/data0002 Infected: not-a-virus:AdWare.Win32.TTC.b skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\G1\kmhp83122.exe.vir NSIS: infected - 1 skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\G11\z553.exe.vir Infected: Trojan-Dropper.Win32.Agent.mu skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\G3\wr725.exe.vir Infected: Trojan-Downloader.Win32.Small.eqn skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\mgciwcnf.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmk skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\ssqpppn.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\QooBox\Quarantine\C\WINDOWS\TISKY009.exe.vir Infected: not-a-virus:AdWare.Win32.ZenoSearch.o skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037199.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037227.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037229.exe Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037231.exe Infected: not-a-virus:AdWare.Win32.ZenoSearch.o skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037232.exe Infected: not-a-virus:AdWare.Win32.ZenoSearch.o skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP161\A0037233.exe Infected: not-a-virus:AdWare.Win32.ZenoSearch.r skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP162\A0038356.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kp skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP163\A0038407.exe Infected: Trojan-Downloader.Win32.Agent.bls skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP163\A0038408.exe Infected: not-a-virus:Downloader.Win32.WinFixer.x skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP163\A0038439.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP163\A0038440.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP163\A0038441.exe Infected: Trojan-Downloader.Win32.Tiny.id skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039472.exe Infected: Trojan-Dropper.Win32.Agent.mu skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039473.exe Infected: Trojan-Dropper.Win32.Agent.bmk skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039474.exe Infected: Trojan-Dropper.Win32.Agent.bmk skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039475.dll Infected: not-a-virus:AdWare.Win32.TTC.b skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039477.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.b skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039477.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039478.exe Infected: Trojan-Downloader.Win32.Small.eqn skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039479.exe Infected: Trojan-Downloader.Win32.VB.awj skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039480.exe Infected: Trojan-Dropper.Win32.Agent.mu skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039484.exe Infected: not-a-virus:AdWare.Win32.ZenoSearch.o skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039485.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039488.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP164\A0039500.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP167\A0040661.dll Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP167\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\ifqhtbsq.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kp skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
aubergine
2007-08-01, 06:06
HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:55:59 PM, on 7/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Melinda Base\Desktop\take a pic.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smcisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~4\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
pskelley
2007-08-01, 13:10
You are doing great:bigthumb: keep up the good work just a little longer. You may work at your pace, take the time you need to be safe.
I did not remove the three files you suggested - I did not know how to do that. The Kaspersky scan only finds one of those files bad, we will delete it shortly.
I would probably have used the Kaspersky free online scan during the cleanup but I posted that link only so you could use the free online file scan at the top. Since you ran and posted the complete Kaspersly scan, I will comment on the results.
Number of infected objects: 41
eight items are in the Recovery area having been removed by Spybot. Open Spybot and look for Recovery (red X) Open that section and remove or delete everything in there.
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ C:\Documents and Settings\Melinda Base\Desktop\backups\backup-20070731-201113-957.dll <<< delete That backup file
Open HJT > click Main Menu > click Open Misc Tools > at the top click on Backups > highlite and Delete that item.
13 items are in combofix quarantine, delete the folder in red and any other combofix you have on your computer.
C:\QooBox\Quarantine\ <<< delete that folder
C:\System Volume Information\_restore
The balance are in System Restore which we will clean shortly. All these infected files are safely removed and quarantined and can cause you no harm.
This one we must delete manually, it is still on your computer.
C:\WINDOWS\system32\ifqhtbsq.dll <<< Delete that file
Infected: not-a-virus:AdWare.Win32.Virtumonde.kp
This appears to be the only bad file left, RIGHT Click on Start then click on Explore.
Navigate to that file in the C:\WINDOWS\system32\ <<< that folder and delete that file (just the file, NOT the folder)
Logfile of HijackThis v1.99.1 Scan saved at 9:55:59 PM, on 7/31/2007
Your HJT log looks great:bigthumb: clean of malware. How is the computer running?
Now let's clean the System restore files System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Once the computer reboots then run another Kaspersky online scan, this time use these instructions:
Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner
Next Click on Launch Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.
Then post it here.
If that scan is clean we will get you on your way with some great safety and security information.
Thanks...Phil
aubergine
2007-08-01, 22:16
Yeah! I think it all worked. I did all that you suggested. I have been online without any popups and the Kaspersky is clean.
Do you have further suggestions to prevent this from happening in the future?
You were a real lifesaver - I appreciate your help so much.
Melinda
Kaspersky log file:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, August 01, 2007 1:59:01 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 1/08/2007
Kaspersky Anti-Virus database records: 347721
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
C:\
D:\
Scan Statistics:
Total number of scanned objects: 62130
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 00:50:20
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Melinda Base\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\Melinda Base\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Desktop\instructions 8 01.doc Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\History\History.IE5\MSHist012007080120070802\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temp\~DF267.tmp Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temp\~DF572.tmp Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Melinda Base\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Melinda Base\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP170\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
pskelley
2007-08-01, 22:31
Hi Melinda, good job:bigthumb: things are looking up. I will share some information to help with maintenance, safety and security. After you view the information, if you still have questions post them and I will do my best to give you answers.
http://www.castlecops.com/postitle175256-0-0-.html
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/atwork/getstarted/speed.mspx?wt_svl=20292a&mg_id=20292b
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
Thanks...Phil
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
aubergine
2007-08-01, 23:14
Phil,
I read through the links - many useful bits of advice there! I saved them to a Word doc for future reference. I made a small donation to the Spybot cause - I wish I could do more...I am an educator (translate- work for the greater good, not the greater dollar).
Anyway, thanks for everything. This was the first time I used this service and it really paid off!
Melinda
pskelley
2007-08-10, 14:05
As the problem appears to be resolved this topic has been closed.
If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.
Anyone else with similar problems please start a new topic.
Thanks...pskelley