Help / spyware

[lun512]

Please help me with the following problem: all the time I get a message that the system is infected by a trojan. The background turns white and the internet explorer directs me to www.safewebnavigate.com.


here is the log-file:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:31:08, on 11.08.2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\Intel\NCS\PROSet\PRONoMgr.exe
C:\Programme\Winamp\Winampa.exe
C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programme\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\Skype\Phone\Skype.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Programme\WinZip\WZQKPICK.EXE
C:\Programme\FRITZ!DSL\StCenter.exe
C:\Programme\FRITZ!DSL\FwebProt.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Programme\Skype\Plugin Manager\skypePM.exe
C:\Programme\AntiVir PersonalEdition Classic\sched.exe
C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
C:\Programme\FRITZ!DSL\IGDCTRL.EXE
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\RoamMgr.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Dokumente und Einstellungen\chaya\Desktop\HiJackThis.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe
C:\Programme\Spybot - Search & Destroy\SpybotSD.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: MSVPS System - {47C54F02-1B28-45F1-AE46-B5CDFB6E7926} - C:\WINDOWS\duocore.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Programme\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Programme\ASUS\ASUS Probe\AsusProb.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Programme\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programme\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programme\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: FRITZ!DSL Startcenter.lnk = C:\Programme\FRITZ!DSL\StCenter.exe
O4 - Startup: FRITZ!DSL Protect.lnk = C:\Programme\FRITZ!DSL\FwebProt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programme\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_02\bin\ssv.dll
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{630583E4-26F9-4F88-AD34-33A578514123}: NameServer = 85.237.87.170,84.16.240.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE1689EE-6B4E-46E7-9E64-43E801E57677}: NameServer = 85.237.87.170,84.16.240.140
O17 - HKLM\System\CCS\Services\Tcpip\..\{FD796AE1-7483-45EF-8D8E-D18DF9608A7F}: NameServer = 85.237.87.170,84.16.240.140
O18 - Protocol: haufereader - {39198710-62F7-42CD-9458-069843FA5D32} - C:\Programme\Haufe\HaufeReader\HRInstmon.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL
O21 - SSODL: wmpconf - {8341AD3C-2CA9-4E10-866F-47E80CC44F2A} - C:\WINDOWS\wmpconf.dll
O21 - SSODL: wmpenv - {1335209A-5B91-426C-96F3-729FC794BC4B} - C:\WINDOWS\wmpenv.dll
O23 - Service: AntiVir PersonalEdition Classic Planer (AntiVirScheduler) - Avira GmbH - C:\Programme\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVM IGD CTRL Service - AVM Berlin - C:\Programme\FRITZ!DSL\IGDCTRL.EXE
O23 - Service: AVM FRITZ!web Routing Service (de_serv) - AVM Berlin - C:\Programme\Gemeinsame Dateien\AVM\de_serv.exe
O23 - Service: InterBaseGuardian - Inprise Corporation - C:\PROGRA~1\Borland\INTERB~1\Bin\IBGuard.EXE
O23 - Service: InterBaseServer - Inprise Corporation - C:\PROGRA~1\Borland\INTERB~1\Bin\ibserver.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Programme\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\System32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 7313 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Update Your Windows XP.
You are currently using an unpatched version of Windows XP.
Before attempting to remove malware, it is CRITICAL that you update to Service Pack 1a.
Get SP1a here : http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
You should also get SP2, but NOT NOW, rather only after your machine is clean.
After updating your Windows to SP1a, post a new HijackThis log please, using the Post Reply button.

Thanks

[pskelley]

This topic is closed due to lack of a response.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.