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guinevere1983
2007-08-26, 10:34
Sorry I had to post a new threat but I am a new member and I tried to reply to a topic like this but somehow I wasn't allowed and I don't know why. But I need help. I am getting a windows security notification that I have a malware infection and I don't know how to get rid of it. It says 2953 Privacy Violations Found. I tried Hitman Pro but it doesnt remove it.
I read that I needed to download Hijack This so somebody could help me when I post the results of the scan. Here they are:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:22:50, on 26-8-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norman\Npm\Bin\eLogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\winntify.exe
C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Norman\Nvc\bin\nvcoas.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Norman\Npm\bin\ZLH.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Norman\Nvc\bin\cclaw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Connection Wizard\ConnectionWizard.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Norman ZANDA] C:\Program Files\Norman\Npm\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Lokale service')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Netwerkservice')
O4 - HKUS\S-1-5-21-299502267-115176313-725345543-1003\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Rudy Geitenbeek')
O4 - HKUS\S-1-5-21-299502267-115176313-725345543-1003\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized (User 'Rudy Geitenbeek')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1182625306046
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.mijnalbum.nl/skin/v2/system/upload/ImageUploader4.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DCA7CD69-8341-4291-A589-B086C764F342}: NameServer = 194.134.5.5 194.134.0.97
O20 - AppInit_DLLs: hrum455.txt
O23 - Service: Norman eLogger service 6 (eLoggerSvc6) - Norman ASA - C:\Program Files\Norman\Npm\Bin\eLogsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Norman ASA - C:\Program Files\Norman\Npm\Bin\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\Program Files\Norman\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman ASA - C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 7006 bytes

Please, what do I do?

pskelley
2007-08-26, 14:59
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

The junk is sneaky and only the symptoms and one item in the log: winntify.exe make me think this is Smitfraud.
http://www.bleepingcomputer.com/startups/winntify.exe-18985.html
http://www.google.com/search?hl=en&q=winntify.exe&btnG=Google+Search

O20 - AppInit_DLLs: hrum455.txt <<< do you have any idea what that is?

I see Spysweeper and Spyware Doctor, so I can advise you, telll me if you own either of those.

You have other issues also, but first things first, follow these directions.

http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post any information I requested and the C:\rapport.txt

Thanks

guinevere1983
2007-08-28, 10:21
Hello,

First I want to thank you for helping me. It means a great deal to me and I know I am taking a risk if something goes wrong but i do have people who can help me then. You asked me about my virus programs and I have have been using hitman pro and norman virus controll.
I think those programs you are talking about are a part of hitman pro wich uses different programs including spybot. Other then that I am not using any programs but I can download programs with the help of a friend if you advise me to.
I hope I gave you all the iformation you requested. Lokking forward to your answer.

With love,

Jennifer

SmitFraudFix v2.217

Scan done at 10:10:16,81, di 28-08-2007
Run from C:\Documents and Settings\Jennifer Geitenbeek\Bureaublad\SmitfraudFix
OS: Microsoft Windows XP [versie 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norman\Npm\Bin\eLogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\winntify.exe
C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Norman\Nvc\bin\nvcoas.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Norman\Npm\bin\ZLH.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\winntify.exe FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jennifer Geitenbeek


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Jennifer Geitenbeek\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\JENNIF~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="Mijn huidige introductiepagina"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="hrum455.txt"


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: WAN (PPP/SLIP) Interface
DNS Server Search Order: 194.134.5.5
DNS Server Search Order: 194.134.0.97

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DCA7CD69-8341-4291-A589-B086C764F342}: NameServer=194.134.5.5 194.134.0.97
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DCA7CD69-8341-4291-A589-B086C764F342}: NameServer=194.134.5.5 194.134.0.97


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

guinevere1983
2007-08-28, 10:28
Oh and i can't seem to find the report.text. I am Dutch and most of the stuff on my computer is in Dutch. And i don't know what report.exe is in Dutch. Sorry :oops: guess I am blond :eek: Do you really need it? I could get it for you I guess with the help of that friend, JP.

pskelley
2007-08-28, 12:28
Hi Jennifer, your are doing fine and we will continue if you are comforable. You have posted the C:\rapport.txt
I reqested, Smitfraudfix has located bad stuff and I will continue with the instructions.

I wish to point out for future reference: Threads in Forum : Spybot-S&D in deutsch
http://forums.spybot.info/forumdisplay.php?f=15

Volgende instrutions:)

http://siri.geekstogo.com/SmitfraudFix.php <<< tutorial if you need it

Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infect files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the C:\rapport.txt and a new HJT log and tell me how the computer runs now.

Dank...Phil

pskelley
2007-09-04, 12:57
This topic is closed due to lack of a response.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks