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tetsuma
2007-08-26, 14:14
I read a previous post about a guy who had the same problem. It hasn't been resolved, so I thought I'd join and post the matter myself. I read that he was supposed to post a hijack this log, so I went ahead and did this. It is as follows;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:40 PM, on 26/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\winntify.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CA\eTrustITM\Realmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\Novell\XTAgent.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,rundll32.exe C:\WINDOWS\system32\winsys16_061230.dll start
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: IEHlprObj Class - {ABCDECF0-4B15-11D1-ABED-709549C10000} - C:\WINDOWS\system32\vtr455.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON
O4 - HKLM\..\Run: [SystemMessageHG] C:\Program Files\RDT Global\HDGUARD\\HDStat.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\system32\xydzyh.exe
O4 - HKLM\..\Run: [svcosvt] c:\windows\system32\svcosvt.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Salestart] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
O4 - HKCU\..\Run: [protect_autorun] E:\Kill MS32dll.dll.vbs.exe /start
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Application Window.lnk = C:\Program Files\Novell\ZENworks\NalWin.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com.au
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8300.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1127277518968
O17 - HKLM\System\CCS\Services\Tcpip\..\{6F177049-E3D0-4FF5-BFFD-C097AC26E0DA}: NameServer = 61.88.88.88 125.168.126.6
O20 - AppInit_DLLs: C:\WINDOWS\system32\hrum455.txt
O20 - Winlogon Notify: hdgaupd - C:\WINDOWS\SYSTEM32\hdgaupd.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HDStatSrv (HDStatSrv_Form) - RDT Global - C:\Program Files\RDT Global\HDGUARD\HDSrv.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - C:\WINDOWS\system\svchest.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--
End of file - 7606 bytes

ken545
2007-08-26, 18:47
tetsuma,

Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)

You have many major infections on this computer :red:

You need to enable windows to show all files and folders, instructions Here (http://www.xtra.co.nz/help/0,,4155-1916458,00.html)


You may want to print this out so you can keep track.


Go to Start> Run and type in services.msc then press Enter
Scroll down to Indexing Helps
Double Click that service to open it.
Click on Stop Service.
Then change the Startup Type to Disabled.
OK your way out of the program.




Open HJT > Misc Tools > Delete an NT Service
Type in Indexingbox
Then click on OK, it will ask you to reboot, do so.


Download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.zip)
Extract the content (a folder named SmitfraudFix) to your Desktop.


Download and install the 30 day trial of AVG Anti-Spyware 7.5 (http://www.ewido.net/en/download/) to your desktop.


Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run Ewido and update the definition files.
On the main screen select the icon Update then select the Update now link.
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
Once in the Settings screen click on Recommended actions and then select Quarantine <-- Dont forget this Under Reports
Select Automatically generate report after every scan
Un-Select Only if threats were found
Close AVG Anti-Spyware 7.5 <-- Do not run the scan yet.



Boot your computer into Safemode

Go to Start> Shut Off your Computer> Restart
As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
This will bring up a menu.
Use the Up and Down Arrow Keys to scroll up to SAFEMODE
Then press the Enter on your Keyboard

Tutorial if you need it How to boot into Safemode (http://www.bleepingcomputer.com/tutorials/tutorial61.html)





Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt





Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start> Control Panel and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete Offline content check box , and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button.
Click Apply then OK.









Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
AVG will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
make sure to remember where you saved that file, this is important
Close AVG Anti-Spyware 7.5
IMPORTANT: Do not open any other windows or programs while AVG is scanning, it may interfere with the scanning process:


Reboot normally.



Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the log from Smitfraud fix, the AVG Spyware log and a New HJT log please


This may be just the tip of the icebug

tetsuma
2007-08-26, 23:41
[QUOTE=ken545;114609]tetsuma,

Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)


Open HJT > Misc Tools > Delete an NT Service
Type in Indexingbox
Then click on OK, it will ask you to reboot, do so.
[/list]

Hey,

Thanks for responding so quickly, but maybe I should have told you that this computer has Novell, the networking software, intergraded with the OS. So, im just wondering, were you said open HiJack This and to click 'Delete an NT service', will this delete anything this computer needs to run?

ken545
2007-08-26, 23:57
Indexing Service <-- This is legit on a XP machine

O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - C:\WINDOWS\system\svchest.exe <-- This is a virus

http://www.castlecops.com/o23list-2284.html

tashi
2007-09-03, 20:40
Due to lack of feedback this topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.