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Firefox Bookmarks Toolbar mangled after scan with 1.5

gabespc

New member
I hope I'm posting/asking in the right place... if not, I hope someone can point me in the right direction. :)

Just installed 1.5 and scanned my system with it. After scanning / cleaning completed, I opened up Firefox to find that the Bookmarks Toolbar was completely gone, the bookmarks drop-down menu was empty, and the status bar at the bottom was HUGE!

Screenshot:
Firefox_after_scan.jpg


I was able to restore my bookmarks from a backup, but the toolbar is still blank, and if a try to right-click on it, I just get a little square, kind of like the square in a font set when a letter is missing.

I've also discovered that all of my saved passwords were wiped out, as well.

I'm running Firefox 2.0.0.6, I believe... I can't check and be sure because I just noticed that "Help" is no longer on the menu bar.

I think the only thing that the scan found that may have effected Firefox was the MyWebSearch Toolbar. But should removing it have done this much damage?

Anyone have any ideas what gives or how to fix it.
I already tried reinstalling Firefox and that didn't help.

Thanks!
-Gabe
<email address removed to avoid you getting spammed>
 
Last edited by a moderator:
First of all: Reinstalling Firefox rarely fixes anything. That is because nearly all FF problems are in its profile, not in the program:

http://kb.mozillazine.org/Profile_folder

Next, follow these instructions to start the process of finding the problem(s):

http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

I suspect that the way that MyWebSearch Toolbar was removed may well have been the cause of the problem(s).

Finally, the "proper" place to ask for Firefox help is in the Firefox forums:

http://forums.mozillazine.org/
 
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