Unable to remove Spware

[Grego]

Spyware called "Smirhfraud-C" (30 registry key changes) has been detected by spybot but it cannot fix it??

help please

thanks
Greg

[tashi]

Hello.
Please see the posting instructions for this forum as was advised here:
http://forums.spybot.info/showthread.php?p=7948#post7948

Before you post a log (http://forums.spybot.info/showthread.php?t=288)
Someone will then take a look at the log as soon as available and see if you have an infection.
Cheers.

[Grego]

Hi

So your asking me to post a log? Is that correct?
Do You need me to run "Hijackthis" and Spybot??

Thanks
Greg

[LonnyRJones]

Hi

If you havent yet ran the current version of SpyBot (version 1.4, latest updates 2006-01-13) then yes do that, then get hijackthis and post its log please

[Grego]

Hi

I updated tp V1.4 spybot then ran that and then ran HJT

There are still 26 "Smithfraud " items that cannot be fixed/deleted

Here is the log of HJT

Logfile of HijackThis v1.99.1
Scan saved at 4:27:08 PM, on 18/01/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
C:\WINDOWS\REGEDIT.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cable.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.google.com.au
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-au\msntb.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [dmtfl.exe] C:\WINDOWS\System32\dmtfl.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: single-step.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/zenpuzzlegarden/miniclipGameLoader.dll
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{000335F0-010B-42B3-9AC5-D90982929E94}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\..\{1FEC9B74-B46C-4121-ABB2-7BBC3232A9E1}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF83F061-F979-444B-AE98-21A4EF745A53}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CS1\Services\Tcpip\..\{000335F0-010B-42B3-9AC5-D90982929E94}: NameServer = 85.255.114.195,85.255.112.182
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[LonnyRJones]

Hi

Please disable SpybotSD TeaTimer for now
To disable SpybotSD TeaTimer:
Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on Resident icon and Uncheck the box next to Teatimer.
"resident tea timer"protection of all-over system settings) active"
Close SpyBot.

Dont turn it back on until we are completely finished.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://swandog46.geekstogo.com/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items(if there):
O4 - HKLM\..\Run: [dmtfl.exe] C:\WINDOWS\System32\dmtfl.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{000335F0-010B-42B3-9AC5-D90982929E94}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\..\{1FEC9B74-B46C-4121-ABB2-7BBC3232A9E1}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF83F061-F979-444B-AE98-21A4EF745A53}: NameServer = 85.255.114.195,85.255.112.182
O17 - HKLM\System\CS1\Services\Tcpip\..\{000335F0-010B-42B3-9AC5-D90982929E94}: NameServer = 85.255.114.195,85.255.112.182


If you see a new item that wasnt in your last log in your O4 lines in hijackthis, starting with dm... for example:
O4 - HKLM\..\Run: [dm***.exe] C:\WINDOWS\system32\dm***.exe (the *** stand for random letters)
or starting with hg***.exe for example:
O4 - HKLM\..\Run: [hg***.exe] C:\Windows\System32\hg***.exe
or starting with cs***.exe for example:
O4 - HKLM\..\Run: [cscyd.exe] cscyd.exe
Check it as well. If your not sure, leave it and only check the ones I asked you to check
===========================================================
Click Fix Checked. Close HijackThis, and click OK to proceed.

Download this file to your desktop
http://www.mvps.org/winhelp2002/DelDomains.inf
Close all browsers, right-click and select: Install
It realy doesnt install, just clears all sites in the domains and Ranges keys.

Afterward's you will need to immunize again in SpyBot and re-protect again with SpywareBlaster
or re-install iespyadds if its installed, then the file itself can be deleted (DelDomains.inf)



Finally, please post the contents of report.txt (it should open), along with a new HijackThis log.

[tashi]

Still with us Grego?

[tashi]

Due to lack of a response this topic will be archived.
If you need it re-opened please pm me or Lonny.