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petehk
2007-09-20, 05:25
Not sure if anyone can help me with this one. have had a look at what is required to remove a Virtumonde virus, but as i am using firefox (because of some kind of system problem (Windows 2000) i am unable to update to EI 6). it says that Kaspersky cannot scan computer. do i have any options? any help is much appreciated, thanks pete...

tashi
2007-09-20, 06:19
Hi there.

Please start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) after following instructions here: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/ .showthread.php?t=288) to produce a HiJackThis log,


If you cannot run the Spybot or Anti Virus scan at all, please go ahead and post the HJT log along with a note regarding scan/s failure.

If you can run the Spybot-S&D scan please do so, but either way, don't concern yourself with scans that you cannot do for the moment.

Cheers. :)

petehk
2007-09-22, 04:57
okay and thanks, will follow instructions and post again, pete...