Command Service and Virtumonde

[siezestars]

Hi,

I downloaded a file the other day that installed some nasties on my computer.
I ran spybot and it's able to get rid of everything except two things, usually: virtumonde and command service.

virtumonde will be "deleted" but shows up again. it either says it can't delete command service or says I need to run spybot upon restarting my computer and it will go away [which I do, and it doesn't.]

my recent logfile of HJT:

Logfile of HijackThis v1.99.1
Scan saved at 2:13:50 PM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\ISM\ISMModule4.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\Bonnie\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\glshifub.dll",sitypnow
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.8.4\webbuying.exe
O4 - HKCU\..\Run: [ISMModule4] "C:\Program Files\ISM\ISMModule4.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bonnie\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\hadjajr.ini
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Qm9ubmll\command.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[teacup61]

Hello siezestars,

Welcome to Safer Networking Forums :)

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with the fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts

You can reenable TeaTimer once your system is clean.

1. Download this file - combofix.exe (http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe)
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please, along with a new HijackThis log.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

Thanks,
tea

[siezestars]

sorry it took me so long:

ComboFix 07-09-26 - Bonnie 2007-09-25 17:51:22.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.148 [GMT -5:00]
Running from: C:\Documents and Settings\Bonnie\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\check_LSA7.txt
C:\Documents and Settings\Bonnie\Application Data\macromedia\Flash Player\#SharedObjects\GVP00001\www.broadcaster.com
C:\Documents and Settings\Bonnie\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\Documents and Settings\Bonnie\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\Program Files\ISM
C:\Program Files\ISM\BndDrive4.dll
C:\Program Files\ISM\bndloader.exe
C:\Program Files\ISM\dictionary.gz
C:\Program Files\ISM\ism.exe
C:\Program Files\ISM\ISMModule4.exe
C:\Program Files\ISM\targets.gz
C:\Program Files\ISM\Uninstall.exe
C:\Program Files\MSN Gaming Zone\prokyc.html
C:\Program Files\Windows Media Player\hopetezyh4444.dll
C:\Program Files\Windows Media Player\hopetezyh83122.dll
C:\Temp\1cb
C:\Temp\1cb\syscheck.log
C:\Temp\fse
C:\Temp\fse\tmpZTF.log
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\A1
C:\WINDOWS\system32\ccyfhnv.dll
C:\WINDOWS\system32\f02WtR
C:\WINDOWS\system32\fnwldvid.exe
C:\WINDOWS\system32\gebyw.dll
C:\WINDOWS\system32\H2
C:\WINDOWS\system32\iftqdqck.exe
C:\WINDOWS\system32\Q2
C:\WINDOWS\system32\Q2\mon33dll.exe
C:\WINDOWS\system32\ufwhhxak.exe
C:\WINDOWS\system32\wybeg.bak1
C:\WINDOWS\system32\wybeg.bak2
C:\WINDOWS\system32\wybeg.ini2
C:\WINDOWS\system32\wybeg.tmp
C:\WINDOWS\TTC-4444.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


-------\LEGACY_CMDSERVICE
-------\LEGACY_DOMAINSERVICE
-------\LEGACY_NETWORK_MONITOR
-------\cmdService
-------\DomainService


((((((((((((((((((((((((( Files Created from 2007-08-26 to 2007-09-26 )))))))))))))))))))))))))))))))
.

2007-09-26 17:54 75,328 --a------ C:\WINDOWS\system32\qfscqaqp.exe
2007-09-25 17:43 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-09-25 11:26 84,032 --a------ C:\WINDOWS\system32\waeyvwqk.dll
2007-09-24 11:21 85,056 --a------ C:\WINDOWS\system32\qkioyrws.dll
2007-09-23 16:01 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Jasc Software Inc
2007-09-23 13:51 <DIR> d-------- C:\Program Files\Safer Networking
2007-09-23 13:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-09-22 11:04 <DIR> d--hs---- C:\WINDOWS\Qm9ubmll
2007-09-22 11:04 <DIR> d-------- C:\WINDOWS\system32\GRB9
2007-09-22 11:04 <DIR> d-------- C:\WINDOWS\system32\DLL2
2007-09-22 11:03 <DIR> d-------- C:\Temp
2007-09-10 20:22 <DIR> d-------- C:\Program Files\Netflix
2007-09-02 19:07 <DIR> d-------- C:\Program Files\Photo Story 3 for Windows
2007-08-30 12:47 <DIR> d-------- C:\Program Files\iTunes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-23 23:02 --------- d-------- C:\Program Files\Trillian
2007-09-06 11:27 --------- d-------- C:\Program Files\iPod
2007-08-25 00:50 972660 --a------ C:\Program Files\Band Techno1.mp3
2007-08-19 15:12 --------- d-------- C:\Program Files\DivX
2007-08-10 00:20 --------- d-------- C:\Program Files\BitComet
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\dllcache\wups.dll
2007-07-26 18:06 200704 --a------ C:\WINDOWS\system32\ssldivx.dll
2007-07-26 18:06 1044480 --a------ C:\WINDOWS\system32\libdivx.dll
2007-06-26 10:13 851968 --------- C:\WINDOWS\system32\dllcache\vgx.dll
2007-06-26 09:09 658944 --------- C:\WINDOWS\system32\dllcache\wininet.dll
2007-06-26 01:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2007-06-26 01:08 1104896 --------- C:\WINDOWS\system32\dllcache\msxml3.dll
2005-07-29 21:24:26 472 --sha-r C:\WINDOWS\Qm9ubmll\kA6RvA55.vbs
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{368EC07D-D9D7-49CD-AA44-819E5347D981}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-06-24 06:36]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-07-19 10:09]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-07-19 10:06]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-07-19 10:10]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48]
"SigmatelSysTrayApp"="stsystra.exe" [2005-08-23 23:42 C:\WINDOWS\stsystra.exe]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" []
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2005-08-01 16:00]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-10-06 18:31]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 01:02]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-12-15 11:18]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-05 18:03]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-09-22 13:59]
"SearchIndexer"="C:\WINDOWS\system32\waeyvwqk.dll" [2007-09-25 11:26]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-10-06 18:25:21]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-12-15 11:40:44]
Kodak EasyShare software.lnk - C:\Kodak EasyShare software\bin\EasyShare.exe [2004-08-11 03:22:40]

C:\Documents and Settings\Bonnie\Start Menu\Programs\Startup\
VirtualExpander.lnk - C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe [2006-04-11 21:20:56]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-10-06 18:25:21]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-12-15 11:40:44]
Kodak EasyShare software.lnk - C:\Kodak EasyShare software\bin\EasyShare.exe [2004-08-11 03:22:40]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtuuuuv]
vtuuuuv.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\WINDOWS\system32\hadjajr.ini

R1 DcCam;Kodak Camera Proxy;C:\WINDOWS\system32\DRIVERS\DcCam.sys
R2 DCFS2K;Kodak DCFS2K Driver;C:\WINDOWS\system32\drivers\dcfs2k.sys
S1 Exportit;Exportit;C:\WINDOWS\system32\DRIVERS\exportit.sys
S3 DcFpoint;DcFpoint;C:\WINDOWS\system32\DRIVERS\DcFpoint.sys
S3 DcLps;Legacy Polling Service;C:\WINDOWS\system32\DRIVERS\DcLps.sys
S3 DcPTP;dcptp;C:\WINDOWS\system32\DRIVERS\DcPTP.sys
S3 SndTDriverV32;SndTDriverV32;C:\WINDOWS\system32\drivers\SndTDriverV32.sys
S3 WmaCDriverV32;WmaCDriverV32;C:\WINDOWS\system32\drivers\WmaCDriverV32.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-09-13 14:51:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-26 18:54:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-09-26 18:57:24 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-09-26 18:56
.
--- E O F ---





The HJT logfile:




Logfile of HijackThis v1.99.1
Scan saved at 7:00:36 PM, on 9/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bonnie\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: (no name) - {368EC07D-D9D7-49CD-AA44-819E5347D981} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\waeyvwqk.dll",sitypnow
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bonnie\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\hadjajr.ini
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: vtuuuuv - vtuuuuv.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe



Thanks for the help!
Sorry about my delays. :)

[teacup61]

Hello,

You're welcome, and no problem. ;)

Please download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.zip) (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Thanks,
tea

[siezestars]

here's the SitFraud results:

SmitFraudFix v2.230

Scan done at 11:14:42.14, Thu 09/27/2007
Run from C:\Documents and Settings\Bonnie\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\WinAce\WinAce.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bonnie


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bonnie\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Bonnie\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\WINDOWS\\system32\\hadjajr.ini"


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
DNS Server Search Order: 68.105.28.12
DNS Server Search Order: 68.105.29.12
DNS Server Search Order: 68.105.28.11

HKLM\SYSTEM\CCS\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS1\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS3\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[teacup61]

Hello,

You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background. So only run it once!

Thanks,
tea

[siezestars]

the results of my second SmitFraud scan:

SmitFraudFix v2.230

Scan done at 15:56:56.56, Thu 09/27/2007
Run from C:\Documents and Settings\Bonnie\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS1\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS3\Services\Tcpip\..\{9486996C-89CA-4B43-A33B-F8AD553728C2}: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.105.28.12 68.105.29.12 68.105.28.11


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End



the results of the fresh HijackThis scan:

Logfile of HijackThis v1.99.1
Scan saved at 4:08:33 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Bonnie\Desktop\HijackThis.exe

O2 - BHO: (no name) - {368EC07D-D9D7-49CD-AA44-819E5347D981} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\waeyvwqk.dll",sitypnow
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bonnie\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: vtuuuuv - vtuuuuv.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[teacup61]

Hello,

Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won’t be able to access the Internet to view these instructions.

Please download AVG Anti-Spyware Free Edition (http://free.grisoft.com/doc/5390/us/frt/0?prd=asf) and save that file to your desktop.

This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-demand scanner forever.
Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the setup program.
Once the setup is complete you will need to run AVG Anti-Spyware and update the definition files.
On the top of the main screen select the "Update" icon, then under the "Manual update" section click the "Start update" button.
The update will start and a progress bar will show the updates being installed.
Once the update has completed (the progress bar will display "Update successful!") select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the "Settings" screen:
Click on "Recommended actions" -> select "Quarantine".
Under "Reports:" -> select "Do not automatically generate reports".

Close AVG Anti-Spyware. Please do NOT run a scan yet!

Next, please reboot your computer into Safe Mode by doing the following:
Reboot your computer.
After hearing your computer beep once during startup, but just before the Windows icon appears, begin tapping the F8 key on your keyboard. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, reboot the computer and try again.
Instead of Windows loading as normal, a menu should appear.
Using the arrow keys on the keyboard, scroll to and select the "Safe Mode" menu item, and then press "Enter".


Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

O2 - BHO: (no name) - {368EC07D-D9D7-49CD-AA44-819E5347D981} - (no file)
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\waeyvwqk.dll",sitypnow
O20 - Winlogon Notify: vtuuuuv - vtuuuuv.dll (file missing)

Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Navigate to and delete the following files (if they exist):

C:\WINDOWS\system32\waeyvwqk.dll

Then please run a scan with AVG Anti-Spyware:

IMPORTANT: Do NOT open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning process.
Launch AVG Anti-Spyware by double-clicking the icon on your desktop.
Select the "Scanner" icon at the top and then the "Scan" tab. Click on "Complete System Scan".
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select the "Apply all actions" button, AVG Anti-Spyware will then display "All actions have been applied" on the right hand side.
Next select the "Save Report" button at the bottom.
Then select the "Save report as" button in the lower left hand corner of the screen and save it as a text file on your system (make sure to remember where you saved that file, this is important!).

Close AVG Anti-Spyware and reboot your system normally into Windows. Please post the contents of the AVG Anti-Spyware report in your next reply.


Please also post a new HijackThis log and let me know how it's running now. :)

Thanks,
tea

[siezestars]

here's the AVG scan:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:02:31 PM 9/27/2007

+ Scan result:



C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088025.exe -> Adware.Agent : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088020.exe -> Adware.CommAd : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088026.dll -> Adware.CommAd : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088022.exe -> Adware.ZQuest : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP388\A0088106.exe -> Downloader.Small.buy : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088021.dll -> Hijacker.StartPage : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP387\A0088019.exe -> Not-A-Virus.Monitor.Win32.NetMon.a : Cleaned.
:mozilla.11:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.12:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.13:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.14:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.9:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@buzznet.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.127:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.128:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.129:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.130:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@ads.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.110:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Addynamix : Cleaned.
:mozilla.24:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Addynamix : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@ads.addynamix[1].txt -> TrackingCookie.Addynamix : Cleaned.
:mozilla.184:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.27:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.28:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.29:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.30:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Everyone else\Cookies\everyone else@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.16:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.34:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Everyone else\Cookies\everyone else@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.45:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned.
:mozilla.46:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.47:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.206:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.31:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.103:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.104:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.105:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.88:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.89:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.90:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.117:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.118:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.25:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.26:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.37:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.38:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.39:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.40:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.41:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.42:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.43:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.178:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.179:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.180:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.59:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.60:C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\nx7ckxk0.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.107:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.108:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@realmedia[1].txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.15:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.175:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.18:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.19:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.20:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.21:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.22:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.111:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.112:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.113:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.114:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.115:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.116:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.106:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.228:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.229:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.230:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Web-stat : Cleaned.
:mozilla.83:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.84:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.85:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.86:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.87:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Bonnie\Cookies\bonnie@zedo[2].txt -> TrackingCookie.Zedo : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP389\A0089197.vbs -> Trojan.Small : Cleaned.
C:\WINDOWS\Qm9ubmll\kA6RvA55.vbs -> Trojan.Small : Cleaned.


::Report end

[siezestars]

and the HJT scan:

Logfile of HijackThis v1.99.1
Scan saved at 9:08:01 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bonnie\Desktop\HijackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: VirtualExpander.lnk = C:\WINDOWS\system32\VirtualExpander\VirtualExpander.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bonnie\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


it seems to be running well...before I ran the fix I stopped getting popups, but the AVG scan found lots of stuff when I ran it, so I'm not sure how I'll be able to tell if it's gone.

thanks so much for the help. :)

[teacup61]

Hello,

I'm so glad it's better. :) Still some to do though.

Your Java is way out of date, which leaves your computer vulnerable.

Updating Java Download the latest version of Java Runtime Environment (JRE) 6u2 (http://java.sun.com/javase/downloads/index.jsp). Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications". Click the "Download" button to the right. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java version. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it ( something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

Now it's your choice : Run either Panda or AVG again and post the report in your reply, please. Either one ought to give us an answer as to if your system is clean. ;)

Thanks,
tea

[siezestars]

here's the report:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:08:22 AM 9/28/2007

+ Scan result:



:mozilla.6:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.7:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.8:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.27:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.55:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.56:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.57:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.58:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.59:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.60:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.61:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.93:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.94:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.68:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.69:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.70:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.71:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.72:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.73:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.74:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.75:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.76:C:\Documents and Settings\Bonnie\Application Data\Mozilla\Firefox\Profiles\cu1szf2a.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.


::Report end

[teacup61]

Hello,

Excellent! All just cookies there. :bigthumb:

How is it running?

[siezestars]

a lot faster, and there aren't any pop ups. yay!

thanks so much for your help! I tried numerous solutions before coming here, and nothing seemed to work.
Thanks for so generously giving your time to help me. :)

God bless!
-siezestars

[teacup61]

You're most welcome. :)

Please delete ComboFix and its accompanying folder C:\Qoobox. Also delete SmitfraudFix. Empty your Recycle bin and reboot your computer.

Some good reading for future reference :
http://mvps.org/winhelp2002/unwanted.htm

Take care!
tea