Spybot not running on start up

[StrikerNL]

I have the malware 'Command Service' installed on a system which Spybot cannot uninstall when windows is running, so Spybot asked if it could run on the next restart to remove it.

However when I answer yes to this, for some reason, when I reboot, spybot does NOT run! I had previously disabled some startup entries in msconfig, but I also tried reenabling them all, and it still didn't work.

I also tried running Spybot in safe mode, that made no difference.

How can I get this fixed, this malware is _really_ annoying, popups all over the place!

Thanks in advance!

[Zenobia]

You could ask for help in the malware removal forums.

The instructions to follow are here:
http://forums.spybot.info/showthread.php?t=288

Malware forum:
http://forums.spybot.info/forumdisplay.php?f=22

[StrikerNL]

Okay well I got the malware removed, but that still doesn't solve the problem of Spybot not running on startup, how do I get that to work?

[md usa spybot fan]

When you schedule Spybot to "Run program once at next system startup" the following entry is added to the system registry:


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"SpybotSnD"="\"C:\\Program Files\\Spybot - Search & Destroy\\SpybotSD.exe\""
The user that attempts to add that entry must have authority to add that entry.

[StrikerNL]

The user is administrator, but I'm not currently there so I can't check, I'll check next time I'm there. Thanks.