View Full Version : Please help
Hi, I've been having problems with my computer for quite a long time and now it's gotten worse because everything is loading quite slowly. I have read the before you post thread and unfortunately, I can't run the kapersky online scanner. I've tried running spybot in safe mode but command service never goes away. I've been tempted to just delete files and follow other threads but instead I'll rely on more informed people because I am clueless. Thanks in advance. :)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:11:44 PM, on 10/5/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\explorer.exe
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\WINNT\system32\winsock4.exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\enternet.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\System32\freecell.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=explorer.exe winsock4.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Win32 Info] windowsnfo.exe
O4 - HKLM\..\Run: [Keyboard Driver (do not remove)] ESOLVER.EXE
O4 - HKLM\..\Run: [REGRUN] C:\WINNT\system32\iexplorer\a.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winsockdriver] winsock4.exe
O4 - HKLM\..\RunServices: [Win32 Info] windowsnfo.exe
O4 - HKLM\..\RunServices: [sys33] Sys33.exe
O4 - HKLM\..\RunServices: [MSN Checker] msnchecker.exe
O4 - HKLM\..\RunServices: [System Support] sym.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\RunServices: [Win32 Info] windowsnfo.exe
O4 - HKCU\..\RunServices: [HTML Help System] hhs.pif
O4 - HKCU\..\RunServices: [Browser Help Svc] BHSV.EXE
O4 - HKCU\..\RunServices: [MSN Checker] msnchecker.exe
O4 - HKCU\..\RunServices: [Updt Service] updt.pif
O4 - HKCU\..\RunOnce: [winsockdriver] winsock4.exe
O4 - HKUS\.DEFAULT\..\Run: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [OS Security] mswind32.pif (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Browser Help Svc] BHSV.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Configuration Loader] msgfix.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [MSN Checker] msnchecker.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Aupw] "C:\Program Files\mssa\ostn.exe" -vt yazr (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunServices: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {02ECD07A-22D0-4AF0-BA0A-3F6B06086D08} (GamesCampus Control) - http://www.gamescampus.com/xiah/luncher/GamesCampus.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pestpatrol.com/pestscan/pestscan.cab
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O19 - User stylesheet: (file missing)
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\TmV0d29yaw\command.exe (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: SBHookSvc - Motive Communications, Inc. - C:\PROGRA~1\NETASS~1\SMARTB~1\SBHookSvc.exe
--
End of file - 6119 bytes
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
this one didn't show up last time because I used ccleaner to get rid of it at startup. It just comes back when I log back in.
Hi X-ray
One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451)
When Should I Format, How Should I Reinstall (http://www.dslreports.com/faq/10063)
We can attempt to clean this machine but i can't guarantee that it will be 100% secure afterwards.
Should you have any questions, please feel free to ask.
Please let us know what you have decided to do in your next post.
I'd like to get the machine get cleaned because I'm unsure about the other option.
Hi
Practically other option means re-formatting (you'll loose everything on your hard disk and you need windows CD for that, too).
If you however like to proceed with that I can give you
instructions :)
I do like to proceed, thank you very much.
Hi
I understood it that way that you want to continue with cleaning.
If not, just say and I'll give you re-format instructions.
Download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe) and save it to your Desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
ok I've followed your steps. :) I appreciate the help
SDFix: Version 1.108
Run by Administrator on Fri 10/12/2007 at 4:40p
Microsoft Windows 2000 [Version 5.00.2195]
Running From: C:\SDFix
Safe Mode:
Checking Services:
Name:
cmdService
ImagePath:
C:\WINNT\TmV0d29yaw\command.exe
cmdService - Deleted
Restoring Windows Registry Values
Restoring Windows Default Hosts File
Rebooting...
Normal Mode:
Checking Files:
Trojan Files Found:
C:\WINNT\TmV0d29yaw\nApXxZ6VuT.vbs - Deleted
C:\Documents and Settings\Administrator\Application Data\Install.dat - Deleted
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\abc123.pid - Deleted
C:\WINNT\csrs.exe - Deleted
C:\WINNT\Downloaded Program Files\UERS_9999_N91S2507NetInstaller.exe - Deleted
C:\WINNT\system32\4_exception.nls - Deleted
C:\WINNT\system32\game.exe - Deleted
C:\WINNT\system32\KBRunOnce2.t__ - Deleted
C:\WINNT\system32\msnchecker.exe - Deleted
Folder C:\Documents and Settings\All Users\Documents\Settings - Removed
Removing Temp Files...
ADS Check:
C:\WINNT
No streams found.
C:\WINNT\system32
No streams found.
C:\WINNT\system32\svchost.exe
No streams found.
C:\WINNT\system32\ntoskrnl.exe
No streams found.
Final Check:
Remaining Services:
------------------
Remaining Files:
---------------
File Backups: - C:\SDFix\backups\backups.zip
Files with Hidden Attributes:
Thu 19 Jun 2003 286,141 A.SHR --- "C:\msnchecker.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\msnchecke7.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\msnchecke5.exe"
Sat 18 Aug 2001 286,141 A.SHR --- "C:\msnchecke0.exe"
Sat 18 Aug 2001 286,141 A.SHR --- "C:\msnchecke1.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\msnchecke2.exe"
Fri 24 Feb 2006 122,368 ..SHR --- "C:\WINNT\iexpress.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecker.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke7.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke4.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke8.exe"
Mon 16 Jan 2006 121,856 ..SHR --- "C:\WINNT\msinm.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke0.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke1.exe"
Thu 19 Jun 2003 286,141 A.SHR --- "C:\WINNT\msnchecke3.exe"
Tue 7 Feb 2006 122,368 A.SHR --- "C:\WINNT\nav32.exe"
Wed 1 Feb 2006 122,368 ..SHR --- "C:\WINNT\nvcr32.exe"
Mon 16 Jan 2006 121,856 ..SHR --- "C:\WINNT\rund1132.exe"
Wed 18 Jan 2006 122,368 ..SHR --- "C:\WINNT\svbhost.exe"
Thu 2 Mar 2006 122,368 ..SHR --- "C:\WINNT\wscntify.exe"
Thu 29 Aug 2002 91,136 A.SH. --- "C:\Program Files\Internet Explorer\IEXPLORE.EXE"
Mon 27 Feb 2006 56,832 A.SH. --- "C:\Program Files\Outlook Express\MSIMN.EXE"
Wed 30 Nov 2005 244,311 ...H. --- "C:\WINNT\bak\DLLLOADRS.EXE"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke2.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke3.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke0.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke1.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke7.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke5.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke8.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke4.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke9.exe"
Thu 19 Jun 2003 286,141 ..SHR --- "C:\WINNT\system32\msnchecke6.exe"
Sun 15 Oct 2006 27,648 ...H. --- "C:\Documents and Settings\Administrator\My Documents\~WRL0001.tmp"
Tue 7 Mar 2006 25,600 ...H. --- "C:\Documents and Settings\Administrator\My Documents\~WRL0573.tmp"
Mon 5 Dec 2005 81,920 ...H. --- "C:\Documents and Settings\Administrator\My Documents\~WRL0842.tmp"
Tue 19 Sep 2006 26,624 ...H. --- "C:\Documents and Settings\Administrator\My Documents\~WRL2391.tmp"
Tue 7 Mar 2006 29,696 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0002.tmp"
Finished!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:57:28 PM, on 10/12/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\notepad.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\winsock4.exe
C:\WINNT\system32\msiexec.exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
c:\program files\internet explorer\iexplore.exe
C:\WINNT\system32\MsiExec.exe
C:\WINNT\system32\MsiExec.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=explorer.exe winsock4.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Keyboard Driver (do not remove)] ESOLVER.EXE
O4 - HKLM\..\Run: [REGRUN] C:\WINNT\system32\iexplorer\a.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winsockdriver] winsock4.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunServices: [sys33] Sys33.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\RunServices: [HTML Help System] hhs.pif
O4 - HKCU\..\RunServices: [Browser Help Svc] BHSV.EXE
O4 - HKCU\..\RunServices: [Updt Service] updt.pif
O4 - HKCU\..\RunOnce: [winsockdriver] winsock4.exe
O4 - HKUS\.DEFAULT\..\Run: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [OS Security] mswind32.pif (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Browser Help Svc] BHSV.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Configuration Loader] msgfix.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Aupw] "C:\Program Files\mssa\ostn.exe" -vt yazr (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunServices: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {02ECD07A-22D0-4AF0-BA0A-3F6B06086D08} (GamesCampus Control) - http://www.gamescampus.com/xiah/luncher/GamesCampus.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pestpatrol.com/pestscan/pestscan.cab
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O19 - User stylesheet: (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: SBHookSvc - Motive Communications, Inc. - C:\PROGRA~1\NETASS~1\SMARTB~1\SBHookSvc.exe
--
End of file - 5610 bytes
Hi and sorry for delay.
1. Download combofix from one of these links:
Link1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link2 (http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe)
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Post:
- a fresh HijackThis log
- combofix report
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:10:38 AM, on 10/14/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\winsock4.exe
C:\WINNT\system32\svohst.exe
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Keyboard Driver (do not remove)] ESOLVER.EXE
O4 - HKLM\..\Run: [REGRUN] C:\WINNT\system32\iexplorer\a.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winsockdriver] winsock4.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [svchst] C:\WINNT\system32\svohst.exe
O4 - HKLM\..\RunServices: [sys33] Sys33.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\RunServices: [HTML Help System] hhs.pif
O4 - HKCU\..\RunServices: [Browser Help Svc] BHSV.EXE
O4 - HKCU\..\RunServices: [Updt Service] updt.pif
O4 - HKCU\..\RunOnce: [winsockdriver] winsock4.exe
O4 - HKUS\S-1-5-21-1214440339-2111687655-854245398-500\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO (User '?')
O4 - HKUS\S-1-5-21-1214440339-2111687655-854245398-500\..\RunOnce: [winsockdriver] winsock4.exe (User '?')
O4 - HKUS\S-1-5-21-1214440339-2111687655-854245398-500\..\RunServices: [HTML Help System] hhs.pif (User '?')
O4 - HKUS\.DEFAULT\..\Run: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Aupw] "C:\Program Files\mssa\ostn.exe" -vt yazr (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunServices: [Win32 Info] windowsnfo.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {02ECD07A-22D0-4AF0-BA0A-3F6B06086D08} (GamesCampus Control) - http://www.gamescampus.com/xiah/luncher/GamesCampus.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pestpatrol.com/pestscan/pestscan.cab
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O19 - User stylesheet: (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: DNS Clientt (Dnscachee) - Unknown owner - C:\WINNT\system32\DNS.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: SBHookSvc - Motive Communications, Inc. - C:\PROGRA~1\NETASS~1\SMARTB~1\SBHookSvc.exe
--
End of file - 5420 bytes
ComboFix 07-10-12.4 - Administrator 10/14/2007 9:53:59.1 - NTFSx86
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.31 [GMT -4:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\b.exe
C:\Documents and Settings\Administrator\Application Data\Microsoft\25319.dat
C:\Program Files\Common Files\misc001
C:\Program Files\WinBudget
C:\Program Files\WinBudget\bin\crap.1166048051.old
C:\Program Files\WinBudget\bin\crap.1166566298.old
C:\Program Files\WinBudget\bin\crap.1166817217.old
C:\Program Files\WinBudget\bin\crap.1167079181.old
C:\Program Files\WinBudget\bin\crap.1167321020.old
C:\Program Files\WinBudget\bin\crap.1167840550.old
C:\Program Files\WinBudget\bin\crap.1168107582.old
C:\Program Files\WinBudget\bin\crap.1168391203.old
C:\Program Files\WinBudget\bin\crap.1187224927.old
C:\Program Files\WinBudget\bin\matrix.dll.1166566297.old
C:\Program Files\WinBudget\bin\matrix.dll.1166817217.old
C:\Program Files\WinBudget\bin\matrix.dll.1167079181.old
C:\Program Files\WinBudget\bin\matrix.dll.1167321019.old
C:\Program Files\WinBudget\bin\matrix.dll.1167840549.old
C:\Program Files\WinBudget\bin\matrix.dll.1168107582.old
C:\Program Files\WinBudget\bin\matrix.dll.1168391202.old
C:\Program Files\WinBudget\bin\matrix.dll.1187224925.old
C:\Program Files\WinBudget\bin\matrix.dll.1189295359.old
C:\WINNT\Downloaded Program Files\Quarantine
C:\WINNT\rund1132.exe
C:\WINNT\sysc00.exe
C:\WINNT\SYSC00.exe
C:\WINNT\system32\KB09869277.exe
C:\WINNT\system32\KB51695342.exe
C:\WINNT\system32\KB83647438.exe
.
((((((((((((((((((((((((( Files Created from 2007-09-14 to 2007-10-14 )))))))))))))))))))))))))))))))
.
2007-10-14 09:46 51,200 --a------ C:\WINNT\NirCmd.exe
2007-10-13 15:17 2,368 --a------ C:\WINNT\system32\SVKP.sys
2007-10-13 15:16 210,944 --a------ C:\ad.exe
2007-10-13 12:00 451,584 --a------ C:\WINNT\system32\svohst.exe
2007-10-12 16:39 <DIR> d-------- C:\WINNT\ERUNT
2007-10-11 18:16 102,664 --a------ C:\WINNT\system32\drivers\tmcomm.sys
2007-10-11 18:07 <DIR> d-------- C:\Documents and Settings\Administrator\.housecall6.6
2007-10-05 09:39 <DIR> d-------- C:\Program Files\Trend Micro
2007-10-01 15:11 <DIR> d-------- C:\Program Files\CCleaner
2007-09-29 20:33 235,280 --a------ C:\WINNT\system32\GDI32.DLL
2007-09-29 14:54 1,119,232 --a------ C:\WINNT\system32\msxml3.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-06 14:02 34 ----a-w C:\YFX6MTMP.BAT
2007-10-04 13:00 --------- d---a-w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-10-01 19:15 --------- d-----w C:\Program Files\Common Files\PestPatrol
2007-09-28 22:15 --------- d-----w C:\Program Files\PokerStars.NET
2007-09-28 22:15 --------- d-----w C:\Program Files\PacificPoker
2007-09-28 22:13 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-08-15 15:16 23,600 ----a-w C:\WINNT\system32\drivers\TVICHW32.SYS
2007-07-22 18:27 15,360 ----a-w C:\WINNT\twain_32.exe
2007-05-17 02:58 60,480 -c----w C:\Documents and Settings\Administrator\Application Data\GDIPFONTCACHEV1.DAT
2007-02-04 19:53 32 ------r C:\Documents and Settings\All Users\hash.dat
2006-04-05 20:13 268,178 -c----w C:\Documents and Settings\Administrator\msninfo.exe
2006-02-14 23:56 2,208 -c----w C:\Program Files\setuplog.txt
2005-12-26 19:14 283,154 -c----w C:\Documents and Settings\Administrator\wanxguard.exe
2005-09-09 03:35 51,318 -c----w C:\Documents and Settings\Administrator\payload.dat
2005-03-24 20:34 271 ---h--w C:\Program Files\desktop.ini
2005-03-24 20:34 21,952 ---h--w C:\Program Files\folder.htt
2006-02-24 20:42:37 122,368 --sh--r C:\WINNT\iexpress.exe
2006-01-17 00:24:46 121,856 --sh--r C:\WINNT\msinm.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke0.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke1.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke3.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke4.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke7.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecke8.exe
2003-06-19 19:05:04 286,141 --sha-r C:\WINNT\msnchecker.exe
2006-02-08 00:38:04 122,368 --sha-r C:\WINNT\nav32.exe
2006-02-02 01:09:39 122,368 --sh--r C:\WINNT\nvcr32.exe
2006-01-18 12:21:07 122,368 --sh--r C:\WINNT\svbhost.exe
2006-03-02 12:09:27 122,368 --sh--r C:\WINNT\wscntify.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke0.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke1.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke2.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke3.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke4.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke5.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke6.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke7.exe
2003-06-19 12:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke8.exe
2003-06-19 19:05:04 286,141 -csh--r C:\WINNT\system32\msnchecke9.exe
.
((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
------w 393,216 2004-10-22 19:13:54 C:\Program Files\NetAssistant\SmartBridge\bak\MotiveSB.exe
------w 69,632 2006-12-13 01:03:00 C:\Program Files\NetAssistant\SmartBridge\MotiveSB.exe
-c----w 4,284,416 2005-04-02 19:10:30 C:\Program Files\RegistryFix\bak\registryfix.exe
-c-h--w 244,311 2005-11-30 20:51:16 C:\WINNT\bak\DLLLOADRS.EXE
-c----w 141,312 2005-12-08 08:13:40 C:\WINNT\system32\iexplorer\bak\a.exe
------w 69,632 2006-12-13 01:03:00 C:\WINNT\system32\iexplorer\a.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Motive SmartBridge"="C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe" [06-12-12 21:03 ]
"Keyboard Driver (do not remove)"="ESOLVER.EXE" []
"REGRUN"="C:\WINNT\system32\iexplorer\a.exe" [06-12-12 21:03 ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06-09-29 16:05 ]
"winsockdriver"="winsock4.exe" [03-06-19 13:05 C:\WINNT\system32\winsock4.exe]
"Synchronization Manager"="mobsync.exe" [03-06-19 13:05 C:\WINNT\system32\mobsync.exe]
"svchst"="C:\WINNT\system32\svohst.exe" [07-10-13 12:00 ]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccleaner"="C:\Program Files\CCleaner\CCleaner.exe" [07-09-28 04:05 ]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce]
"winsockdriver"=winsock4.exe
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runservices]
"HTML Help System"=hhs.pif
"Browser Help Svc"=BHSV.EXE
"Updt Service"=updt.pif
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"sys33"=Sys33.exe
[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"^SetupICWDesktop"=C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop
"Keyboard Driver (do not remove)"=ESOLVER.EXE
"winsockdriver"=winsock4.exe
[HKEY_USERS\.default\software\microsoft\windows\currentversion\runservices]
"Win32 Info"=windowsnfo.exe
"OS Security"=mswind32.pif
"Browser Help Svc"=BHSV.EXE
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Win32 Info"=windowsnfo.exe
"OS Security"=mswind32.pif
"Browser Help Svc"=BHSV.EXE
"Configuration Loader"=msgfix.exe
"CU1"=C:\Program Files\Common Files\VCClient\VCClient.exe
"CU2"=C:\Program Files\Common Files\VCClient\VCMain.exe
"Aupw"="C:\Program Files\mssa\ostn.exe" -vt yazr
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Shell"="explorer.exe winsock4.exe"
R0 idebd;idebd;C:\WINNT\system32\DRIVERS\idebd.sys
R0 IntelATA;Intel Ultra ATA Controller;C:\WINNT\system32\DRIVERS\intelata.sys
R2 Dnscachee;DNS Clientt;C:\WINNT\system32\DNS.exe
R2 PPPoEService;PPPoE Service;C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
R2 SVKP;SVKP;\??\C:\WINNT\system32\SVKP.sys
R3 NTSPPPOE;Efficient Networks Enternet P.P.P.o.E LAN Miniport Driver;C:\WINNT\system32\DRIVERS\ntspppoe.sys
R3 NTSTAP1;NTSTAP1;\??\C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\NTSTAP1.SYS
R3 TAPBIND;TAPBIND;\??\C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\TAPBIND1.SYS
S3 RAWESR;RAWESR;\??\C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\RAWESR.SYS
.
Contents of the 'Scheduled Tasks' folder
"2007-08-21 11:18:03 C:\WINNT\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************
catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-14 10:05:29
Windows 5.0.2195 Service Pack 4 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
winsockdriver = winsock4.exe?280102?winsockdriver?spybot?iroffer v1.2b13 [November 10th, 2001] By PMG, http://iroffer.org/ - CYGWIN_NT-5.0 1.3.
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2007-10-14 10:07:12 - machine was rebooted
.
--- E O F ---
Hi
I still highly recommend reformatting as I see now what your computer has "eaten".
So you still want to continue with cleaning?
ok that's fine. I'll reformat.
Hi
If you need help with that, see here (http://spyware-free.us/tutorials/reformat/)
I also give you some tips how to stay clean in the future:
Looking over your log, it seems you don't have any evidence of an anti-virus software.
Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:
1) Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition (http://free.grisoft.com/doc/1) - Free edition of the AVG anti-virus program for Windows.
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
Looking over your log, it seems you don't have any evidence of a third party firewall.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
1) Comodo (http://www.personalfirewall.comodo.com/)
2) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
3) Agnitum (http://www.agnitum.com/products/outpostfree/download.php)
4) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za)
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
Re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topic405.html)
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls (http://www.bleepingcomputer.com/tutorials/tutorial60.html)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
IE/Spyad (http://www.spywarewarrior.com/uiuc/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)
Hi, I have a question. I have the cd for reinstalling windows 2000 professional inc. service pack 1, but the link you gave asks for an XP cd. Is it the same? I just need to make sure. thanks.
Hi
Yes as you have Windows 2000 installed.
Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic.