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doggedouthouse
2007-10-08, 18:49
Im doing this for a friend, they downloaded something, and the pc froze, when i ran s/bot it found virtumonde but then froze and shut down pc and the only way i could get the pc to run in the end was to use the recovery disc as they used h/j to try and fix something on there own.
ive also notice theres something called -Authentium Antivirus SDK-2 . the pc seems very strange and sounds like something is running constent.
Anyway ive followed the steps, s/bot moved virtumonde in safe mode.heres the logs i hope ive done this right.
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KASPERSKY ONLINE SCANNER REPORT
Monday, October 08, 2007 6:07:11 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.1
Kaspersky Anti-Virus database last update: 7/10/2007
Kaspersky Anti-Virus database records: 428855
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics:
Total number of scanned objects: 87841
Number of viruses found: 4
Number of infected objects: 9
Number of suspicious objects: 0
Duration of the scan process: 01:50:57

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0b115d5bc50b00691ba6fec1c42f4cc6_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\100c7e08168c1358a8127cda56b08b67_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\182b12b29f7667b66b5e9f8c1881ac4e_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\28ad1f840cbc2cb77bf3b0201ae84f64_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\6a79f0785b39b81149794f76c8829622_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\8f4c0db05f81389e41db45c933715d6e_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\9a90b05b2d2ca177adb829119b294df6_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\a58c73aa7b82e924c71d06e02068813a_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\eceb1677458dfd3210bf37bc2ab49067_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\f4de17f26431208e453e0dfc8077260f_26551bfd-8945-4dbd-b7ad-27736eb05cc9 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\Firewall - Blocked Packets - 10-07-2007--19-59-53.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\FirewallService10-07-2007--19-59-41.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\Fw_Session.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\SafetyConsoleLog10-07-2007--19-59-50.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\ServiceModel10-07-2007--19-59-50.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Mozilla\Firefox\Profiles\dq0f60gj.default\Cache\23A27049d01 Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\cert8.db Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}\chrome\adblockplus.jar Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\history.dat Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\key3.db Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\parent.lock Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Virgin Broadband\advisor\client_gateway.log Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\2t1c68r7.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\My Documents\Downloads\carl_cox_-_3_deck_colors.zip Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT.LOG Object is locked skipped
C:\hp\bin\KillWind.exe Infected: not-a-virus:RiskTool.Win32.PsKill.p skipped
C:\pnpgoj.exe Infected: Trojan-Downloader.Win32.Agent.ddl skipped
C:\Program Files\CA\PPRT\logs\2007-10-07.csv Object is locked skipped
C:\Program Files\HP Pavilion PC Help\Pavilion\XPHWWBP4\plugin\bin\motdeusr.zip Object is locked skipped
C:\Program Files\HP Pavilion PC Help\Pavilion\XPHWWBP4\plugin\bin\pchplugin.zip Object is locked skipped
C:\Program Files\Java\j2re1.4.2_03\javaws\javaws.jar Object is locked skipped
C:\Program Files\Java\j2re1.4.2_03\lib\jsse.jar Object is locked skipped
C:\Program Files\Java\j2re1.4.2_04\javaws\javaws.jar Object is locked skipped
C:\Program Files\Java\jre1.5(2).0_06\lib(2)\deploy.jar Object is locked skipped
C:\Program Files\Java\jre1.5.0_02\lib\deploy.jar Object is locked skipped
C:\Program Files\Java\jre1.5.0_04\lib\deploy.jar Object is locked skipped
C:\Program Files\Java\jre1.6.0_01\lib\ext\sunjce_provider.jar Object is locked skipped
C:\Program Files\Java\jre1.6.0_01\lib\ext\sunpkcs11.jar Object is locked skipped
C:\Program Files\Java\jre1.6.0_01\lib\javaws.jar Object is locked skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Anytime\SignupLt.exe/btwebcontrol.dll Infected: not-a-virus:Dialer.Win32.BT.b skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Anytime\SignupLt.exe CAB: infected - 1 skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Reinstall\SignupLt.exe/btwebcontrol.dll Infected: not-a-virus:Dialer.Win32.BT.b skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Reinstall\SignupLt.exe CAB: infected - 1 skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Standard\SignupLt.exe/btwebcontrol.dll Infected: not-a-virus:Dialer.Win32.BT.b skipped
C:\Program Files\Online Services\BTopenworldAnytime\Narrowband\Signup\Standard\SignupLt.exe CAB: infected - 1 skipped
C:\Program Files\PC-Doctor for Windows\Java\classes\consumerui.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\classes\log4j.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\jre\lib\ext\localedata.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\jre\lib\im\indicim.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\jre\lib\jaws.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\de\webhelp.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\en\webhelp.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\en\webhelp0.zip Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\fr\webhelp.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\ja\webhelp.jar Object is locked skipped
C:\Program Files\PC-Doctor for Windows\Java\Native Help\nl\webhelp.jar Object is locked skipped
C:\Program Files\Trend Micro\HijackThis\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\Windows Media Player\Skins\Atomic.wmz Object is locked skipped
C:\Program Files\Windows Media Player\Skins\compact.wmz Object is locked skipped
C:\Program Files\Windows Media Player\Skins\QuickSilver.wmz Object is locked skipped
C:\Program Files\Windows Media Player\Skins\splat.wmz Object is locked skipped
C:\Program Files\Windows Media Player\Skins\Windows Classic.wmz Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{64D353BC-F70D-499F-9163-3CEC028719CD}\RP27\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
doggedouthouse
2007-10-08, 18:51
here the h/j log after s/bot
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:37:47, on 08/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Virgin Broadband\PCguard\RPS.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-gb10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PCguard] C:\Program Files\Virgin Broadband\PCguard\RPS.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1191757193859
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\aawservice.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 6637 bytes
thanks in advance
Mr_JAk3
2007-10-12, 20:59
Hi and welcome to the Forums :)

You're infected, sorry for the delay

You should print these instructions or save these to a text file. Follow these instructions carefully.

Download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.
Do NOT run yet.

Make your hidden files visible:
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Uncheck "Hide protected operating system files"
Click Apply and then the OK and close My Computer.

Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE


Open "My Computer" and delete the following files (if present):
C:\pnpgoj.exe

Run ATF Cleaner Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Download Dr.Web CureIt to the desktop -> ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.
Run a scan with Dr.Web CureIt Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, you should now mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.

When the scan has finished, look if you can click next icon next to the files found http://users.telenet.be/bluepatchy/miekiemoes/images/check.gif
If so, click it and then click the next icon right below and select Move incurable
After the scan, in the menu, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot the computer in Normal Mode,
Post the Cure-it report and a fresh HijackThis log
doggedouthouse
2007-10-13, 12:05
i think i might have saved the scan report incorrectly this was all i could get from it to read

RegUBP2b-Owner.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
KillWind.exe;C:\hp\bin;Tool.ProcessKill;Incurable.Moved.;

heres the new h/j
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:10, on 13/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Virgin Broadband\PCguard\RPS.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\LVComS.exe
C:\Program Files\Logitech\Video\LowLight.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-gb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-gb10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [PCguard] C:\Program Files\Virgin Broadband\PCguard\RPS.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1191757193859
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\aawservice.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe

--
End of file - 7460 bytes

cheers for your help do i need to do the scan again
Mr_JAk3
2007-10-14, 11:22
OK looks pretty good now. How is the computer running?

:bigthumb:
doggedouthouse
2007-10-14, 12:57
:bigthumb:cheers mr jak just ran dr web in safe mode and still picking up some stuff but pc seems pretty sweet now, could you recommend some anti virus programes , dont really want Norton as its a real hog and the and a bit of a drag the one thats running at the mo (pc guard free from virgin seems a bit pants) any ideas, i don't mind if its a free programme or payed just want something good and not a resource hog.
doggedouthouse
2007-10-14, 12:58
:bigthumb:cheers mr jak just ran dr web in safe mode and still picking up some stuff but pc seems pretty sweet now, could you recommend some anti virus programes , dont really want Norton as its a real hog and the and a bit of a drag the one thats running at the mo (pc guard free from virgin seems a bit pants) any ideas, i don't mind if its a free programme or payed just want something good and not a resource hog.

sorry that was meant to say normal mode not safe mode
Mr_JAk3
2007-10-14, 20:25
Hi again, it is looking clean now :)

Here are some free firewalls and antiviruses. Just remember to only use 1 from each category.

These are good (free) firewalls: Sunbelt-Kerio (http://www.sunbelt-software.com/Kerio.cfm)
ZoneAlarm (http://www.zonelabs.com/)
Sygate (http://http://www.majorgeeks.com/download.php?det=3356)
Outpost (http://www.majorgeeks.com/download.php?det=1056)
Comodo (http://www.personalfirewall.comodo.com)

These are good (free) antiviruses: AVG (http://free.grisoft.com)
Antivir (http://www.free-av.com)
Avast (http://www.avast.com)

You can remove the tools we used.

Now you can make your hidden files hidden again.
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Check "Hide protected operating system files"
Click Apply and then the OK and close My Computer.

=============

Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
Clear your system restore (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx)
This will clear the system restore folders from possible malware that was left behind during the cleaning process.

Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.

Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.

Use AVG Anti-Spyware (http://www.ewido.net/en/)
Download and install AVG Anti-Spyware. Update it and scan your computer regularly with it.

Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.

Install SpywareBlaster (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
SpywareBlaster will prevent spyware from being installed.

Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.

Use Firefox browser (http://www.mozilla.org)
Firefox is faster and more secure browser than Internet Explorer.

Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly. How to enable Automatic Updates? (http://www.bleepingcomputer.com/tutorials/tutorial35.html)

Keep your antivirus (http://forum.malwareremoval.com/viewtopic.php?p=53#53) and firewall (http://forum.malwareremoval.com/viewtopic.php?p=56#56) up-to-date
Scan your computer regularly with you antivirus software.

Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?

Stand Up and Be Counted ! (http://www.malwarecomplaints.info/index.php)
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.


Stay clean and be safe ;)
doggedouthouse
2007-10-15, 07:23
cheers mr jak for all your help, and we will be donating at the end of the month:bigthumb:
Mr_JAk3
2007-10-15, 20:47
You're very welcome :D:

Donations are always welcome, thank you :)

As the problem appears to be resolved this topic has been archived.

If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.

Glad we could help :2thumb: