I need your help! [Archive] - Safer-Networking Forums

Austin97

2007-10-12, 04:36

My computer was fine, then my daughter started using it to watch video clipas and download pod casts. Now when I run Spybot, I can't remove all of the malware. I read your "before you post" and here is my log from Kaspersky it is way to long and I had to shorten it.

Thanks,

Austin97

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, October 11, 2007 6:04:09 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.1
Kaspersky Anti-Virus database last update: 11/10/2007
Kaspersky Anti-Virus database records: 430659
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: false
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 133564
Number of viruses found: 61
Number of infected objects: 371
Number of suspicious objects: 0
Duration of the scan process: 08:32:38

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\ccSubSDK\submissions.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\volatile.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-10-10_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{D5F6A14E-0154-4758-839C-C04149490E65}.ldb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{D5F6A14E-0154-4758-839C-C04149490E65}.sds Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\9C706B47.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\Doug\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped
C:\Documents and Settings\Doug\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\History\History.IE5\MSHist012007101020071011\index.dat Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\awrbgfpe.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\drcjndsl.exe Infected: Trojan.Win32.Agent.bck skipped
C:\Documents and Settings\Doug\Local Settings\Temp\gfglvtjs.exe Infected: Trojan.Win32.Agent.bck skipped
C:\Documents and Settings\Doug\Local Settings\Temp\hgmvhaou.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\me_9Ez3 Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\me_HKg1HaoLfTtfZaU Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\me_Y3OlQ26NscXsYhD Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\me_Zellp6Yg0drgSjL Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temp\nmafviou.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\nqawoqmv.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\nyojvmma.exe Infected: Trojan.Win32.Agent.bck skipped
C:\Documents and Settings\Doug\Local Settings\Temp\uxmpxdgo.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\xgskgqfl.exe Infected: Trojan.Win32.Agent.bck skipped
C:\Documents and Settings\Doug\Local Settings\Temp\xpacqeyk.dll Infected: Trojan.Win32.BHO.hj skipped
C:\Documents and Settings\Doug\Local Settings\Temp\~DFDF0A.tmp Object is locked skipped
C:\Documents and Settings\Doug\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Doug\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Doug\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{2883ECCE-EF70-4578-B30C-2CC5771343FA}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{2883ECCE-EF70-4578-B30C-2CC5771343FA}\Microsoft\Outlook Express\Inbox.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{2883ECCE-EF70-4578-B30C-2CC5771343FA}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{2883ECCE-EF70-4578-B30C-2CC5771343FA}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_BC7UGv6kGgAsYNe Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_bQ1LAkDde5WN2Gh Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_EF7W48 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_gjDxI6vpFMOaKCO Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DF8FBB.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\hp\bin\KillWind.exe Infected: not-a-virus:RiskTool.Win32.PsKill.p skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\Catalog\EasyShare.me Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\Catalog\EasyShare.mm Object is locked skipped
C:\Program Files\Norton AntiVirus\Quarantine\001746DE Infected: Trojan-Downloader.Win32.VB.em skipped
C:\Program Files\Norton AntiVirus\Quarantine\007C027E.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\00822E0F Infected: not-a-virus:AdWare.Win32.BetterInternet.b skipped
C:\Program Files\Norton AntiVirus\Quarantine\00FF11EE.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\010565E7.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\017F4490.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\024F767C.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\02522079.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\02554A75.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\02597471.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\02CF0938 Infected: Trojan.Win32.Crypt.d skipped
C:\Program Files\Norton AntiVirus\Quarantine\03183F8A.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\041B1681.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\041F407E.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04226A7A.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04391847 Infected: Trojan-Downloader.Win32.Dyfuca.de skipped
C:\Program Files\Norton AntiVirus\Quarantine\04A32091 Infected: Trojan-Downloader.Win32.VB.em skipped
C:\Program Files\Norton AntiVirus\Quarantine\04D919B1.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04DC43AD.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04DE227F Infected: not-a-virus:AdWare.Win32.Sahat.m skipped
C:\Program Files\Norton AntiVirus\Quarantine\04DF6DAA.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04E641A3.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04E96B9F.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04EC159B.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04F03F98.htm Infected: Exploit.HTML.Mht skipped
C:\Program Files\Norton AntiVirus\Quarantine\04F256D9 Infected: not-a-virus:AdWare.Win32.Esyndic.a skipped

ken545

2007-10-13, 02:03

Hello Austin97

Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)

I really can't help you until you post a Hijackthis log

Download and install Trendmicros Hijackthis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php?page=download)

Download the Trendmicro Hijackthis Installer, follow defauts and it will install in C:\Program Files\Trendmicro\Hijackthis and this is exactly where we want it to be.

Open HJT Scan and Save a Log File, it will open in Notepad
Go to Format and make sure Wordwrap is Unchecked
Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.

DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

Before you post a HJT log, do this please.
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<-- Right click on Hijackthis.exe ( looks like a man with a spyglass ) and rename it to Austin97.exe

Austin97

2007-10-13, 06:18

Here is my Hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:30 PM, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\Doug\My Documents\My Music\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2324A4A8-CB00-43C0-98EC-34A985007AD8} - C:\Program Files\WindowsUpdate\niqybel4444.dll (file missing)
O2 - BHO: (no name) - {3f1b9691-5958-426b-b1f2-2454e456688d} - C:\WINDOWS\system32\xhenbei.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\cauylmhq.dll
O2 - BHO: (no name) - {D4DE0D09-76D5-4D89-8020-CE693CE776AA} - C:\WINDOWS\system32\pmnnn.dll
O2 - BHO: (no name) - {F8A658C4-FAAF-4D43-B5EE-318084576E42} - C:\Program Files\WindowsUpdate\niqybel83122.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Doug\My Documents\My Music\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NI.UWAS7_0001_N99M3108] "C:\DOCUME~1\Doug\LOCALS~1\Temp\winaspsnet.exe" -nag
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\kpeukxay.dll",sitypnow
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - S-1-5-18 Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe (User 'Default user')
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Online Services\vilojogofs.html

--
End of file - 9298 bytes

ken545

2007-10-13, 13:59

Good Morning,

O4 - HKLM\..\Run: [NI.UWAS7_0001_N99M3108] "C:\DOCUME~1\Doug\LOCALS~1\Temp\winaspsnet.exe" -nag <-- Backdoor Trojan

Before we start, I must inform you that one of the files I am concerned about is a Trojan backdoor. Trojan backdoors are extremely dangerous, and while we can probably remove the backdoor from your system, a backdoor like that permits an intruder to potentially see and access everything on your system, install additional malware without your consent, capture log-in names and passwords, and intercept any financial transactions you may use the system for, such as ordering merchandise, online banking, etc. If you use this system for online transactions I would strongly advise you to consider contacting your bank(s) and credit card companies to inform them that you may be the victim of identity theft, and ask them to put a fraud watch on your accounts. You should do the same with the major credit reporting bureaus: Experian, Equifax and TransUnion.

I also strongly advise you to change all the log-in names and passwords on all your accounts and web sites from a known good computer . Do NOT use this system to do that or to access those accounts after you make the changes, since the backdoor will capture those changes as well. Use another system known to be clean and free of malware to make those changes.

You should also understand that once a system has been compromised by a Trojan backdoor, it can never really be trusted again unless you completely reformat the hard drives and reinstall Windows fresh. While we usually can successfully remove malware like this, we cannot guarantee that it is totally gone, and that your system is completely safe to use for future financial information and/or transactions. We therefore usually recommend that you do a full reformat and reinstall of Windows rather than clean the system.

So the choice is yours. If you decide to reformat and reinstall Windows or proceed with cleaning your system. You only need to do them if you are willing to take the risk of using a potentially compromised system in the future. I will await your decision whether to attempt to clean your system or to do a full reformat and reinstall of Windows.

If you decide to proceed, you need to rename HJT and post a new log please

ken545

2007-10-14, 15:54

Hello Austin97,

Have not heard back from you. My prior post was to give you a heads up on the seriousness of the infections you have on your system. They can be cleaned if you care to do so. As far as your system being compromised, it is, even after your system is cleaned I would be hesitant about doing any financial transactions on this system. If you have not used this system in the past for shopping or online banking then you may be ok, but if you have, some data and information may have been stolen. Has it been stolen, don't know, will they try and steal it in the future, don't know, but once your system is clean of this garbage it may prevent them stealing any info in the future.

Here is what we need to do to get you cleaned up.

Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O2 - BHO: (no name) - {2324A4A8-CB00-43C0-98EC-34A985007AD8} - C:\Program Files\WindowsUpdate\niqybel4444.dll (file missing)
O2 - BHO: (no name) - {3f1b9691-5958-426b-b1f2-2454e456688d} - C:\WINDOWS\system32\xhenbei.dll (file missing)
O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\cauylmhq.dll
O2 - BHO: (no name) - {D4DE0D09-76D5-4D89-8020-CE693CE776AA} - C:\WINDOWS\system32\pmnnn.dll
O2 - BHO: (no name) - {F8A658C4-FAAF-4D43-B5EE-318084576E42} - C:\Program Files\WindowsUpdate\niqybel83122.dll (file missing)

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NI.UWAS7_0001_N99M3108] "C:\DOCUME~1\Doug\LOCALS~1\Temp\winaspsnet.exe" -nag
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\kpeukxay.dll",sitypnow
O4 - S-1-5-18 Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe (User 'Default user')
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\kndsrngn.exe

1. Please download The Avenger (http://swandog46.geekstogo.com/avenger.zip) by Swandog46 to your Desktop. Click on Avenger.zip to open the file Extract avenger.exe to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to Delete:
C:\WINDOWS\system32\cauylmhq.dll
C:\WINDOWS\system32\kndsrngn.exe
C:\WINDOWS\system32\kpeukxay.dll
C:\WINDOWS\system32\pmnnn.dll
C:\WINDOWS\system32\xhenbei.dll
C:\Documents and Settings\Doug\Local Settings\Temp\winaspsnet.exe

Folders to delete:
C:\Program Files\WindowsUpdate

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.
Under "Script file to execute" choose "Input Script Manually".
Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
Paste the text copied to clipboard into this window by pressing (Ctrl+V).
Click Done
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply along with a fresh HJT log by using Add/Reply

Download ComboFix from Here (http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe) or Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop.

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post the Combofix log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Download AVG Anti-Spyware Free (http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0) to your desktop.

Once you have downloaded AVG Anti-Spyware Free, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run AVG and update the definition files.
On the main screen select the icon Update then select the Update now link.
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
Once in the Settings screen click on Recommended actions and then select Quarantine <-- Dont forget this
Under Reports
Select Automatically generate report after every scan
Uncheck Only if threats were found
Close AVG Anti-Spyware Free <-- Do not run the scan yet.

Boot your computer into Safemode

Go to Start> Shut Off your Computer> Restart
As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
This will bring up a menu.
Use the Up and Down Arrow Keys to scroll up to SAFEMODE
Then press the Enter on your Keyboard

Tutorial if you need it How to boot into Safemode (http://www.bleepingcomputer.com/tutorials/tutorial61.html)

IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process:

Launch AVG Anti-Spyware Free by double-clicking the icon on your desktop.
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
AVG will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following:
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system <--Don't forget this
make sure to remember where you saved that file, this is important, I need to see that log.
Close AVG Anti-Spyware Free

I need to see the Avenger Log, the Combofix Log, the AVG Report and a New HJT log please

tashi

2007-10-22, 08:57

Due to lack of feedback this topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.