Win32/VMalum.ZOX [Archive] - Safer-Networking Forums

mrgcap

2007-10-17, 05:46

Having some problems any help would be much appreciated. CA gave up on me after unchecking my system restore to remove the above virus from my restore folder. The virus keeps reappearing in temp internet and program files despite Spybot, EZ Armor, Windows defender and Ad aware removing the threat. Here is my Hijack This file, I was unable to start in safe mode:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:28 PM, on 10/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\PDesk\PDesk.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\WINDOWS\system32\mgabg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.briefing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:65535
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.212.3.153;127.212.3.77;127.212.3.78;127.212.3.79;127.212.3.84;127.212.3.85;adpconnect.adpcos.com;breu.adpcos.com;content.adpcos.com;wcdirect.adpcos.com;webconnect.adpcos.com;webconnect.adpcosqa.com
R3 - URLSearchHook: (no name) - {9A976F89-4EB1-A1FB-F126-E83D48F474F8} - startman.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Adsense Helper Object - {18FA53D3-B7A8-4309-8045-D43D6AA2DCE9} - C:\Program Files\Adsense Helper Object\aho.v1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Flash Module - {E7A4C0C8-2BFF-4241-9E8C-92E10245EC28} - ppret2.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [___] UserSp1.exe
O4 - HKLM\..\Run: [34763] SYSTRAV.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [TradeTheNews] C:\TradeTheNews\TradeTheNews.exe
O4 - HKCU\..\Run: [powerdll] avpmondll.exe
O4 - HKCU\..\Run: [dialer423] WinInitDll.exe
O4 - HKCU\..\Run: [DTOURS] zantu.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - https://liverep.esignal.com/netagent/objects/custappx3.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183119702546
O16 - DPF: {8494B5D2-DA6A-4BB8-9C15-6C18A312387E} (Caymas Secure Tunnel) - https://167.212.0.131/ui/Axt.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://prod1.centra.com/SiteRoots/main/Install/CentraDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{909A50EB-1BCA-4774-8763-A57D4182CDB8}: NameServer = 85.255.115.44,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{9632D57A-4DEF-4A44-82E8-681A3741A94E}: NameServer = 85.255.115.44,85.255.112.200
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\system32\mgabg.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 9792 bytes

Kaspersky report:

Tuesday, October 16, 2007 11:02:25 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 16/10/2007
Kaspersky Anti-Virus database records: 436870
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
C:\
D:\
Scan Statistics
Total number of scanned objects 45978
Number of viruses found 4
Number of infected objects 4
Number of suspicious objects 0
Duration of the scan process 07:08:06

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\7bf3a8256f6af4d60302ec0f39093533_1dce0e75-1303-433a-bfc1-6b582bd25551 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12212006-174943.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mark green\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Mark green\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Mark green\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Mark green\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{D631B5C1-653C-471D-AE2F-5BEDD3366CD8} Object is locked skipped
C:\Documents and Settings\Mark green\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mark green\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mark green\ntuser.dat Object is locked skipped
C:\Documents and Settings\Mark green\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\c_setup.exe Infected: Trojan-Downloader.Win32.VB.bng skipped
C:\Program Files\msc.exe Infected: Email-Worm.Win32.Small.n skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP4\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ329115$\reg00003 Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmpcore.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\imsDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{FD3FD8AC-96D0-4CC4-9B9E-C0C753B6685B}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\BIT1E2.tmp Infected: not-a-virus:AdWare.Win32.BHO.hl skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\favset.exe Infected: Trojan.Win32.Favadd.an skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS\00009.SPL Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.

Thanks in advance

Mark

pskelley

2007-10-17, 14:57

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You are infected, please follow these directions.

1) Kaspersky first: Delete the files in RED

C:\Program Files\c_setup.exe
C:\Program Files\msc.exe
C:\WINDOWS\SYSTEM32\BIT1E2.tmp
C:\WINDOWS\SYSTEM32\favset.exe

2) Thanks to LonnyBJones and anyone else who helped with this fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your Desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads post the text that will open (report.txt)

3) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

4) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
(if you personally set the proxy this way, you may leave it)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.212.3.153;127.212.3.77;127.212.3.78;127.212.3.79;127.212.3.84;127.212.3.85;adpconnect.adpcos.com;breu.adpcos.com;content.adpcos.com;wcdirect.adpcos.com;webconnect.adpcos.com;webconnect.adpcosqa.com
R3 - URLSearchHook: (no name) - {9A976F89-4EB1-A1FB-F126-E83D48F474F8} - startman.dll (file missing)
O2 - BHO: Adsense Helper Object - {18FA53D3-B7A8-4309-8045-D43D6AA2DCE9} - C:\Program Files\Adsense Helper Object\aho.v1.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Flash Module - {E7A4C0C8-2BFF-4241-9E8C-92E10245EC28} - ppret2.dll (file missing) G
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [___] UserSp1.exe
O4 - HKLM\..\Run: [34763] SYSTRAV.exe
O4 - HKCU\..\Run: [powerdll] avpmondll.exe
O4 - HKCU\..\Run: [dialer423] WinInitDll.exe
O4 - HKCU\..\Run: [DTOURS] zantu.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{909A50EB-1BCA-4774-8763-A57D4182CDB8}: NameServer = 85.255.115.44,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{9632D57A-4DEF-4A44-82E8-681A3741A94E}: NameServer = 85.255.115.44,85.255.112.200
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\..\{0476CB63-8DF8-4D04-83F3-8C74D334CDAC}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) RIGHT Click on Start then click on Explore. Locate and delete these items:
Use your search function to see if you can locate any of these files, probably in System32 folder. Delete them if you find them.

UserSp1.exe
SYSTRAV.exe
avpmondll.exe
WinInitDll.exe
zantu.exe

7) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Post the report.txt from fixwareout and a new HJT log, let me know how the computer is performing.

Thanks

For your information:
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546

mrgcap

2007-10-17, 20:11

Fixwareout report as requested, beginning part 3 now. thx

10/17/2007 13:55:38 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Successfully flushed the DNS Resolver Cache.

System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=dword:00000000
....
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "xedocne" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "gib_ogol" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "repiwoh" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "llun" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "golmedi" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "23plhps" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "mgcppp" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "tesvaf" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "32refaselif" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "putesprpgd" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion "utjsc" Value deleted
HKCR\CLSID\{D87750D1-5D22-488E-95A2-9804B1F11322}\_h\4 Deleted.
....
~~~~~ Misc files.
C:\WINDOWS\RDT.INI Deleted
C:\WINDOWS\SYSTEM32\{56EF8CC4-BAA8-445D-8D5A-9459830F84AB}.exe Deleted
C:\WINDOWS\SYSTEM32\{59FC54A9-094F-4962-AAD2-3F7DE9608F7A}.exe Deleted
C:\WINDOWS\SYSTEM32\{5F6A75FF-D85D-430A-89E2-D7FE7CCD960A}.exe Deleted
C:\WINDOWS\SYSTEM32\{67713A97-6713-46A7-AA9C-45BF884DB1C6}.exe Deleted
C:\WINDOWS\SYSTEM32\{7810ABF4-D239-4D6C-B7E2-A7E63FA68CAB}.exe Deleted
C:\WINDOWS\SYSTEM32\{927F5249-6699-4028-B07C-76FBC42A0B6D}.exe Deleted
C:\WINDOWS\SYSTEM32\{CD6369B4-3921-478A-95E4-A90F8E632A12}.exe Deleted
C:\WINDOWS\SYSTEM32\{D2B25D99-3484-45C4-A7D3-4DED21438920}.exe Deleted
C:\WINDOWS\SYSTEM32\{E806DC5D-A1F6-4D6E-B405-CAA5A3576D33}.exe Deleted
C:\WINDOWS\SYSTEM32\{E9DD56D5-9352-4EC0-9DAD-931996C161E1}.exe Deleted
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"FLMK08KB"="C:\\Program Files\\Muiltmedia keyboard utility\\1.3\\MMKEYBD.EXE"
"LWBMOUSE"="C:\\Program Files\\Browser Mouse\\Browser Mouse\\1.1\\MOUSE32A.EXE"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"Matrox Powerdesk"="C:\\WINDOWS\\system32\\PDesk\\PDesk.exe /Autolaunch"
"Dell Photo AIO Printer 922"="\"C:\\Program Files\\Dell Photo AIO Printer 922\\dlbtbmgr.exe\""
"WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe"
"___"="UserSp1.exe"
"34763"="SYSTRAV.exe"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Zone Labs Client"="\"C:\\Program Files\\CA\\eTrust EZ Armor\\eTrust EZ Firewall\\ca.exe\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"=""
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"MoneyAgent"="\"C:\\Program Files\\Microsoft Money\\System\\mnyexpr.exe\""
"TradeTheNews"="C:\\TradeTheNews\\TradeTheNews.exe"
"powerdll"="avpmondll.exe"
"dialer423"="WinInitDll.exe"
"DTOURS"="zantu.exe"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~

mrgcap

2007-10-17, 21:33

This is the HJT log. I will let you know how the computer is running in a few hours. After we are done should I uninstall/delete the programs that you had me download?Thanks again for the help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:03 PM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\system32\mgabg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\PDesk\PDesk.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.briefing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:65535
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [TradeTheNews] C:\TradeTheNews\TradeTheNews.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - https://liverep.esignal.com/netagent/objects/custappx3.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pcpitstop.com/pestscan/pestscan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183119702546
O16 - DPF: {8494B5D2-DA6A-4BB8-9C15-6C18A312387E} (Caymas Secure Tunnel) - https://167.212.0.131/ui/Axt.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://prod1.centra.com/SiteRoots/main/Install/CentraDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\system32\mgabg.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 7987 bytes

pskelley

2007-10-17, 22:08

Thanks for returning your information, you may delete Fixwareout, it did it's job. ATF-Cleaner is a nice small tool that does a good job. You may keep it if you wish. I suggest you keep HJT, some infections block the download. Here is a good tutorial to help you learn what the program can do.
http://www.bleepingcomputer.com/tutorials/tutorial42.html

This is a nasty infection involving lowlife hackers from the Ukraine, see this:
http://whois.domaintools.com/85.255.115.44

Chances are they were after information that could be converted into $$, keep a close eye on any accounts with information on the computer and change all passwords. Here is some information:
http://www.dslreports.com/faq/10451

I suggest you run a new Kaspersky scan to make sure it is clean, and that you update and use all programs you have onboard, your Antivirus program, Windows Depender and Ad-Aware and Spybot. I will post closing information now so you can benefit from the expertise of these security experts. Let me know if I can do more.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

mrgcap

2007-10-18, 14:42

I ran the Kaspersky scan last night and it came back clean, but when I started the computer this morning I got a message from EZ Trust Armor saying that it was waiting for TrueVector Internet Monitor to initialise, and I am now unable to access the internet through either Explorer or Firefox. Is this related to anything that I installed to clean up as I havent removed anything yet? I also havent followed the system restore steps that you outlined yet. Thanks for all the other information it was very useful. Sorry to be asking for more help.

mrgcap

2007-10-18, 14:57

I fixed the internet problem (I just remembered that at 4:30 this morning I got up and unplugged the cable to be on the safe side!!!!...sleepwalking I guess!), but not familiar with the True Vector Internet Monitor.....thanks again for all your help gettin gme this far.

pskelley

2007-10-18, 14:58

You must have access to another computer. I will guess EZTrust is supplied free with your ISP. TrueVector Is part of the ZoneAlarm, see this information:
http://www.google.com/search?hl=en&q=TrueVector+Internet+Monitor+&btnG=Google+Search
I also use ZA free and once in a while something will not load causing issues. I restart the computer and that normally takes care of the problem. If it does not, I suggest you contect whoever is supplying you with ZA.

Keep me posted
Hope this helps...Phil

pskelley

2007-10-18, 15:00

No problem at all:bigthumb:

mrgcap

2007-10-18, 16:01

Yes EZ Trust is suppied free, I didnt know I had Zone Alarm, but as long as its not something it shouldn't be thats fine! Really appreciate the quick and informative responses, you've been a great help.