Spybot stops and hangup

[JBR123]

Hi,

i have Spybot S&D 1.5 downloaded and installed on
an PC that is infected. The installation and the update runs without errors.

Then i SEARCH for trojans and Spybot runs up.
At 5765/86006 Blazefinde.SearchbarCash stops the
program and wait .............

After 3 hours i have reboot the PC and start it again,
but the result is the same.

Whats wrong??

Thanks
JBR

[spybotsandra]

Hello,

Please run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.

Best regards
Sandra
Team Spybot

[JBR123]

Hi Sandra,

i have do that!
Spybot runs in "save mode" completly and remove
150 of 151 trojans. Then it tells me, that i must reboot
to remove the other one.
At the reboot Spybot starts before the Desktop is complete
and stops 5765/86006 Blazefinde.SearchbarCash

What can i do now??

Thanks
JBR

[spybotsandra]

Hello,

Please also do the following:
Clean your Cache and Cookies in IE:

* Close all instances of Outlook Express and Internet Explorer
* Go to Control Panel > Internet Options > General tab
* Click the "Delete Cookies" button
* Next to it, Click the "Delete Files" button
* When prompted, place a check in: "Delete all offline content",
click OK

Clean your Cache and Cookies in Firefox (In case you also have
Firefox installed):

* Go to Tools > Options.
* Click Privacy in the menu on the left side of the Options window.
* Click the Clear button located to the right of each option
(History, Cookies, Cache).
* Click OK to close the Options window
Alternatively, you can clear all information stored while browsing
by clicking Clear All.
A confirmation dialog box will be shown before clearing the
information.

Clean other Temporary files + Recycle bin

* Go to start > run and type: *cleanmgr* and click ok.
* Let it scan your system for files to remove.
* Make sure Temporary Files, Temporary Internet Files, and Recycle
Bin are the only things checked.
* Press OK to remove them.

Best regards
Sandra
Team Spybot

[stephenszoo]

Hi Sandra,
I have just read and completed all your above stated steps and am having the same problems as the poster. My scan hangs at QQRob and locks completely. Any suggestions?
Thanks!
Stephanie