Please Help - virtumonde/adware problem [Archive]

View Full Version : Please Help - virtumonde/adware problem

tkc83

2007-10-21, 02:01

I have run spybot but have not been able to fix the problem. I am getting non-stop pop-ups and adware messages. Any help would be greatly appreciated.

*Kaspersky Online Scan*

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
October 20, 2007 3:59:39 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 21/10/2007
Kaspersky Anti-Virus database records: 441702
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 36132
Number of viruses found: 2
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 01:44:26

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Db\Agent_HSFOXPLTL30X8A2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Db\PrdMgr_HSFOXPLTL30X8A2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\Host Intrusion Prevention\FireLog.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\AccessProtectionLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\OnAccessScanLog.txt Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Terence-Chan\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Application Data\ApplicationHistory\CLI.EXE.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\History\History.IE5\MSHist012007102020071021\index.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temp\NAILogs\UpdaterUI_HSFOXPLTL30X8A2.log Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temp\Perflib_Perfdata_7f0.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temp\Perflib_Perfdata_b7c.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temp\qrjatydi.exe Infected: not-a-virus:Downloader.Win32.WinFixer.ao skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temp\~DF2C78.tmp Object is locked skipped
C:\Documents and Settings\Terence-Chan\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Terence-Chan\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Terence-Chan\ntuser.dat.LOG Object is locked skipped
C:\Interwise\Student\Logs\PLLog1.log Object is locked skipped
C:\SAFEBOOT.FS Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{0F484005-CE48-4B24-B4B7-8C9910618FEA}\RP3\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\CAS.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\CcmExec.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\CertificateMaintenance.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\ClientIDManagerStartup.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\execmgr.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\InventoryAgent.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\LocationServices.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\mtrmgr.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\PatchInstall.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\PatchUIMonitor.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\PolicyAgent.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\PolicyAgentProvider.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\PolicyEvaluator.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\Scheduler.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\SrcUpdateMgr.log Object is locked skipped
C:\WINDOWS\system32\CCM\Logs\StatusAgent.log Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\CertificateMaintenanceEndpoint\00000016.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\CertificateMaintenanceEndpoint\00000016.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\CTMDTSReply\0000000R.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\CTMDTSReply\0000000R.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\execmgr\0000000Q.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\execmgr\0000000Q.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\InventoryAgent\00000010.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\InventoryAgent\00000010.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\LS_ReplyLocations\0000000U.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\LS_ReplyLocations\0000000U.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\LS_ScheduledCleanup\0000001F.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\LS_ScheduledCleanup\0000001F.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\MtrMgr\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\MtrMgr\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PatchUIMonitor\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PatchUIMonitor\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_Cleanup\0000000D.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_Cleanup\0000000D.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_PolicyDownload\0000000J.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_PolicyDownload\0000000J.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_PolicyEvaluator\0000007T.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_PolicyEvaluator\0000007T.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_ReplyAssignments\00000011.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_ReplyAssignments\00000011.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_RequestAssignments\0000002F.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_RequestAssignments\0000002F.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_ReRequestPolicy\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\PolicyAgent_ReRequestPolicy\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\RemoteToolsAgent\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\RemoteToolsAgent\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\SrcUpdateMgr\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\SrcUpdateMgr\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\SWMTRReportGen\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\SWMTRReportGen\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\UpdatesInstallMgr\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\UpdatesInstallMgr\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\UploadProtocol\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\EndpointQueues\UploadProtocol\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\amp_[http]mp_locationmanager\0000000N.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\amp_[http]mp_locationmanager\0000000N.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_gd3wpsmsap01_mp_locationmanager\00000002.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_gd3wpsmsap01_mp_locationmanager\00000002.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_sfowpfs01_mp_locationmanager\00000009.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_sfowpfs01_mp_locationmanager\00000009.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_sfowpfs01_uploadprotocol\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\direct_sfowpfs01_uploadprotocol\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_ddrendpoint\00000002.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_ddrendpoint\00000002.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_hinvendpoint\00000004.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_hinvendpoint\00000004.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_sinvendpoint\00000001.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_mp_sinvendpoint\00000001.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_statusreceiver\00000017.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_statusreceiver\00000017.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_[http]mp_locationmanager\0000000V.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_[http]mp_locationmanager\0000000V.que Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_[http]mp_policymanager\00000022.msg Object is locked skipped
C:\WINDOWS\system32\CCM\ServiceData\Messaging\OutgoingQueues\mp_[http]mp_policymanager\00000022.que Object is locked skipped
C:\WINDOWS\system32\cmpcsfwg.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ady skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\safeboot.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

tkc83

2007-10-21, 02:02

* HJT log*

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:01 PM, on 10/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SafeBoot\SBMGRNT.EXE
C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\qttask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Mercer\Global Peer Review\Mxda\mxda.exe
C:\Program Files\AccessManager\Client\AccessMgr.exe
C:\Program Files\McAfee\Host Intrusion Prevention\FireTray.exe
C:\Interwise\Student\pull.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mercer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.mercer.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {892FC14B-F01B-4C9B-AD38-6BC2140113C3} - C:\WINDOWS\system32\jkkjk.dll (file missing)
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\itgiebfx.dll
O2 - BHO: (no name) - {C92B957B-4767-4E53-A63C-1E547C35F0C6} - C:\WINDOWS\system32\efcyxvw.dll (file missing)
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\itgiebfx.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\system32\qttask.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [MXDA] C:\Program Files\Mercer\Global Peer Review\Mxda\mxda.exe
O4 - HKLM\..\Run: [SBMGRNT.EXE] C:\PROGRA~1\SafeBoot\SBMGRNT.EXE -WinLogon
O4 - HKLM\..\Run: [MMCAddinProtector] C:\Program Files\MMC\Office Automation\Protector\MMCAddinProtector.exe
O4 - HKUS\S-1-5-18\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe (User 'Default user')
O4 - .DEFAULT User Startup: SetPowerScheme.lnk = C:\WINDOWS\system32\wscript.exe (User 'Default user')
O4 - Global Startup: Access Manager Client.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: McAfee Host Intrusion Prevention Tray.lnk = ?
O4 - Global Startup: Push Client.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://home.mercer.com
O15 - Trusted Zone: *.mercer.com
O15 - Trusted Zone: *.mercer.com (HKLM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) -
O16 - DPF: {CAFECAFE-0013-0001-0026-ABCDEFABCDEF} (JInitiator 1.3.1.26) -
O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - http://gd1wdcrmap02/callcenter_enu/19221/applets/SiebelAx_HI_Client.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mercer.com
O17 - HKLM\Software\..\Telephony: DomainName = mercer.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mercer.com
O20 - Winlogon Notify: efcyxvw - efcyxvw.dll (file missing)
O20 - Winlogon Notify: itgiebfx - C:\WINDOWS\SYSTEM32\itgiebfx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: McAfee Host Intrusion Prevention Service (enterceptAgent) - McAfee, Inc. - C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SafeBoot Configuration Manager (SafeBootConfigurationManager) - Control Break International - C:\Program Files\SafeBoot\SBMGRNT.EXE
O23 - Service: SP Software Installer - Smartpipes, Inc. - C:\Program Files\AccessManager\PMAC\sp_SWIns.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8772 bytes

pskelley

2007-10-24, 16:25

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I apologize for the wait, please be aware of this link:
The Waiting Room
http://forums.spybot.info/forumdisplay.php?f=37

This looks like a vundo infection which can be hard to remove. If you still need help, please stay offline as much as possible until I say you are clean and do this.

You will need to unhide all files and folders to see this:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

C:\WINDOWS\system32\cmpcsfwg.dll <<< delete that file

C:\Documents and Settings\Terence-Chan\Local Settings\Temp\qrjatydi.exe <<< delete the contents of the folder in red (NOT the folder)

Now read and follow these instructions carefully:

Thanks to Atribune and any others who helped with this fix.

Please understand these hackers can call there junk anything they wish. Vundofix may not know the files at first, but it will learn. You want to run the fix until you see all Vundo files say: "Has been deleted"

Please download VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4) to your desktop
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HiJackThislogin a reply to this thread.Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

If there is a file VundoFix doesn't find we need it submitted. Please submit
the files to upload malware http://www.uploadmalware.com

Thanks

pskelley

2007-11-01, 17:15

This topic is closed due to lack of a response.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks