View Full Version : help getting rid of iedefender!!!
I have recently been infected by iedefender, which constantly pops up on my screen with warnings about how my computer is infected... It also has slowed my computer way down. I have tried several different virus/spyware software and non can get rid of it. spybot search and destroy couldn't get rid of it either. Can anyone help?
Thanks!
Hi ohamy2
Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
I did exactly what you said however, after I ran the scan and log file, my notepad said it couldn't find it and it came up blank. Is there a way I can cut and past the results to a notepad? I really appreciate you trying to help me!!!
amy
Hi
Did you really choose Do a system scan and save a logfile?
If so, log file should be here -> C:\Program Files\Trend Micro\HijackThis\hijackthis.log.
So, copy & paste it from that location, please :)
Dear Shaba,
Please don't get annoyed with me!!! Ok, so I'm SURE I ran a Scan and save log file...several times in fact and everytime it kept saying "cannot find C:\Program Files\Trend Micro\HijackThis\hijackthis.log." It did the scan but would not put it in the notepad. It asked me if I wanted to "create a new one" and I selected yes but it would take me to a blank screen...same when I selected "NO". Do you know why?
Hi
Ok, try that then again in safe mode.
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