Virtualmonde/other infection... [Archive]

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danimal67

2007-10-28, 19:30

Hi guys,

I apologize in advance for my long winded post...

Wonderful forum you have here, it's helped quite a bit, but i still cannot permanently delete this bug.

It started under my wife's login with internet explorer as popups, nonstop popups launching IE.

I ran AVG first on it. Then i did a disk defrag to help speed things up. Then i tried Adaware, then i tried spybot. (not running all at same time)

When i logged into Windows under my admin account things seemed ok, thought i fixed it.... but when i logged in as her... they just popped back up.

I ran the smitfraud.exe and it said it couldnt find a certain file. I followed the steps to login to safe mode and use the cmd line to remove a certain offending file. (can't remember name now) and it seems to have fixed that one...

So i ran spybot again after update yesterday and it showed up clean... but kaspersky shows a few viruses and a few infected files still. Pasting log below.

Then i logged in safe mode, ran spybot again, it came up with only one entry, an IE settings that malware could exploit, so i fixed that, tested again and it was clean. Logged back into my account now, which seeems fine, and ran the HJT program. Pasting log below also.

But I'm quite sure when i log back into her account it will pop up the viruses again, as kaspersky showed they are indeed still there. (not logging in until i hear back from you)

Also, this may be important... I had run housecall last year, and i notice now in this folder "C:\WINDOWS\Downloaded Program Files" there is a file called "Housecall ActiveX 6.5" that says it's damaged and i cannot remove it, even in safe mode with cmd line and explorer off. (error says it's being used) No option to uninstall that all. What should i do about this?
It's properties also show 2 dependency files with damaged .dll files. I cant see the whole path in the window, but it's it looks like the Windows folder, with the name "HOUSECALL_ACTIVEX.DLL". (couldn't find it in a search either)

Sorry for the long post, just want to give as much info as possible. Also, it's an old Dell laptop, 600mz with only 256 MB ram. I use latest Firefox, but wife still used IE, but won't anymore.

Thanks in advance for your help folks!
Dan

Kasper Report Below
=================

Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
C:\
D:\
Z:\
Scan Statistics
Total number of scanned objects 48946
Number of viruses found 4
Number of infected objects 13
Number of suspicious objects 0
Duration of the scan process 02:28:07

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\Danimal\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Danimal\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Danimal\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Danimal\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Danimal\Local Settings\History\History.IE5\MSHist012007102720071028\index.dat Object is locked skipped
C:\Documents and Settings\Danimal\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Danimal\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Danimal\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Winnie\Local Settings\Temp\mofugclq.exe Infected: not-a-virus:Downloader.Win32.WinFixer.ao skipped
C:\Documents and Settings\Winnie\Local Settings\Temp\qrjatydi.exe Infected: not-a-virus:Downloader.Win32.WinFixer.ao skipped
C:\Documents and Settings\Winnie\Local Settings\Temp\urclqecd.exe Infected: not-a-virus:Downloader.Win32.WinFixer.ao skipped
C:\Program Files\Internet Explorer\hokeqo4444.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\Program Files\Internet Explorer\hokeqo83122.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\Program Files\TTC.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\System Volume Information\_restore{EB36DDA9-2E1F-44EB-8E36-EDB29DDDA625}\RP3\A0000152.dll Infected: not-a-virus:AdWare.Win32.SecToolBar.h skipped
C:\System Volume Information\_restore{EB36DDA9-2E1F-44EB-8E36-EDB29DDDA625}\RP3\A0000153.dll Infected: not-a-virus:AdWare.Win32.SecToolBar.h skipped
C:\System Volume Information\_restore{EB36DDA9-2E1F-44EB-8E36-EDB29DDDA625}\RP4\change.log Object is locked skipped
C:\WINDOWS\$_hpcst$.hpc Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\cp1\dode83122.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\WINDOWS\system32\cp1\dode83122.exe NSIS: infected - 1 skipped
C:\WINDOWS\system32\dqafypba.exe Infected: Trojan.Win32.Agent.bck skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_764.dat Object is locked skipped
C:\WINDOWS\TTC-4444.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\WINDOWS\TTC-4444.exe NSIS: infected - 1 skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.

HijackThis Log Below
=================

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:45:00 AM, on 10/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Danimal\Desktop\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://danandwinnie.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MemoryOptimizer] memtuneup.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 6078 bytes

ken545

2007-10-28, 23:35

Hello danimal67
Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

This may fix your housecall issue.
Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab

The rest of your log looks fine but you do have markers in the Kaspersky log for Vundo, so lets do this.

C:\Documents and Settings\Danimal\Desktop\Downloads\HijackThis.exe <-- Right click on Hijackthis.exe ( looks like a man with a spyglass ) and rename it to danimal67.exe

Post a new HJT log with it renamed please

danimal67

2007-10-29, 01:00

Wow...

Thanks for getting back to me so soon Mr. Ken545!

That was a nifty trick there getting rid of the housecall item! It was really buggin' me that it refused to be deleted. Thanks!
:D:

Here is the new log with the name of the hijack application changed to danimal67.exe as you requested.

Oh, I still haven't logged in to the wifes account, but i did create a new limited user so she could log on to firefox to pay a bill. I ran spybot on that new account and it came up clean.

Cheers!
Dan

Oh, is it ok to leave spybot on while doing the HJT scan?

New renamed HJT log below...
=====================

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:45 PM, on 10/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Danimal\Desktop\Downloads\danimal67.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://danandwinnie.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MemoryOptimizer] memtuneup.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 5841 bytes

ken545

2007-10-29, 01:16

Hello,

We only need to disable the TeaTimer in Spybot during the fixes or it may prevent the fixes from working.

The reason I had you rename HJT is because the thieves that have written the Vundo Trojan have written it to evade a HJT scan ( there on to us ) and by renaming it to anything else, if Vundo is present on your system it will then show up on your HJT log, and it did not :bigthumb:

I am not looking at anything bad on your log, let me know if you have any other issues that you may feel are malware related and we can dig deeper.

Ken:)

danimal67

2007-10-30, 00:57

Thanks Ken,

I do have a few weird things still though....

I thought this one was kinda suspicious:

"O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)"

Any idea what it is? Should i delete it?

I've noticed for some reason now, when i launch spybot, it is taking a very long time to load up... like almost 2 minutes! It was fine just a few days ago... should i uninstall and reinstall again?

Also... when i startup under my user name, the SD Resident icon shows up in the system tray. But when I login under my wifes account, it does not. I gave her admin status and it still doesnt show up.
I even tried to reinstall it running her account, doesnt show up.

Any idea why that happens?
How can i get it to boot up when she logs in? I created her account after i initially installed spybot under my admin account... should that affect it?

And one more oddity. Probably not virus related, but perhaps you can point me in the right direction...

For some reason, i cannot view DVD's anymore.
My drive works, i installed software from it and can read audio cd's. But the program "WinDVD" just freezes and the DVD drive stops spinning when i load a dvd.
I uninstalled the program a few times and tried reinstalling as admin, still freezes.

Then i uninstalled it and tried to install the free "AVS DVD" player. It installed fine, but the same thing happens with that one too... just freezes when i load a dvd. WinDVD used to work fine.

I did notice on the uninstall, it said it could not remove 2 files, something like "ivivideo.dll' and iviaudio.something. .... but again, when i search the drive i cannot locate these files, nor do i see anything like it in the HJT log like you found with that housecall.dll file.

Any suggestions?

Thanks!
Dan

ken545

2007-10-30, 02:18

Dan,

It looks like you have Two anti virus programs running, both norton and AVG You should never have two, with AV programs this is a case where more is not better, they will use tons of system resources and can make your system sluggish.

http://www.castlecops.com/tk1662-iesdsg_dll.html
This is related to Spyware Doctor and I dont see it on your log so you can remove this safely
02 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

If you did not set this yourself you can remove this also
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

As far as you having problems with Spybot Search and Destroy, what I would do is uninstall it, reboot and reinstall it and see if it runs normally, if not you can post directly in our Spybot forum and the experts in there can get you up and running properly.
http://forums.spybot.info/forumdisplay.php?f=4

Dont know what to tell you about your DVD, you can try posting in one of these forums for windows and software issues as this forum is for the removal of malware only.
Windows Tech Support Forums

Windows Helpnet (http://www.windowsbbs.com/) <-- Excellent XP Forum
PcPitStop (http://pcpitstop.com/) <-- You can take your system in for a checkup here.
Bleeping Computer (http://www.bleepingcomputer.com/forums/forum56.html) <--Good XP Forum
Hardwareguys (http://hwg.mazin.net/hardwareguys/hwgboard/ikonboard.cgi) <-- Another good one

Malware Complaints (http://malwarecomplaints.info/index.php)
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.

How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
Tutorial for System Restore (http://www.bleepingcomputer.com/tutorials/tutorial56.html) <-- Do this first to prevent yourself from being reinfected.
Tom Coyote (http://forums.tomcoyote.org/index.php?showtopic=48151)
TonyKlein CastleCops (http://www.castlecops.com/postlite7736-.html)
Grinler BleepingComputer (http://www.bleepingcomputer.com/forums/topic2520.html)
Geeks To Go (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)
Dslreports (http://www.dslreports.com/faq/10002)

Here are some free programs to install, these are must haves to help keep you secure

Spybot Search and Destroy 1.4 (http://www.safer-networking.org/en/download/)
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

Spyware Blaster (http://www.javacoolsoftware.com/spywareblaster.html) It will prevent most spyware from ever being installed.

Spyware Guard (http://www.javacoolsoftware.com/spywareguard.html) It offers realtime protection from spyware installation attempts.

Win Patrol (http://www.winpatrol.com/download.html) This program will warn you when any changes are being made to your system and give
you the option to deny the change.

IE-Spyad (http://forums.windowsforum.org/index.php?showtopic=6640)
IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads
(cookies etc) from the sites listed, although you will still be able to connect to the sites.

Firefox 2.0 (http://www.mozilla.org/products/firefox/) It has more features and is a lot more secure than IE. It is a very easy and
painless download and install, it will no way interfere with IE, you can use them both.

Zone Alarm (http://www.pcworld.com/downloads/file_description/0,fid,7228,00.asp) Here is a free Firewall from Zone Labs, I
wouldn't access the internet without it.

Glad we could help

Safe Surfn
Ken

danimal67

2007-10-30, 05:10

Aha!

Great, i've been trying to remove all remnants of Norton for a long long time... one more down, cool.

Ok then, i'll jump over to the other forum to try and get spybot running on her login as well.

Thanks for the help, you guys rule!
:bigthumb:

Dan

ken545

2007-10-30, 09:44

Dan

Symantec has a removal tool to get all the leftovers, after you uninstall Norton, you can then run this tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

At that point you can post a new HJT log and we can see if you got it all.

Ken:)

tashi

2007-11-08, 21:04

danimal67, this topic has been moved to archives, please send me a PM (private message) if you need it re-opened.

Cheers.