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barebear
2007-10-28, 21:29
I'm running Spybot 1.5.1.15 on XP SP2; everything fully updated.
When I click "immunize", the "Global Hosts" section shows as unprotected.
I disabled Spysweeper , Avira Guard, and Spyware Blaster before immunizing so that they wouldn't block anything.
Please advise what might be the problem and how to resolve it.
Thank you in advance to all for your time and help!

spybotsandra
2007-10-29, 10:55
Hello,

Some users have reported that they use SpySweeper or SpywareBlaster and shutting them down solves the problem. ZoneAlarm might also block the global hosts. If you go to Firewall in ZoneAlarm on the left and then the main tab in the upper right then go down to the advance button and click on it you will see under General setting "Lock Hosts file".

Further please try the following:
Open Spybot > Immunize > under Windows uncheck Global (Hosts). Go into Spybot > Mode > Advanced Mode > Tools > Hosts file > and then click on the "Add Spybot S&D hosts list" button. Go back into Spybot > Immunize
The problem that not all global host entries have been immunized has also been discussed in our forum:
http://forums.spybot.info/showthread.php?t=18122&highlight=immunize+global
http://forums.spybot.info/showthread.php?t=19314&highlight=immunize+global
http://forums.spybot.info/showthread.php?t=17913&highlight=immunize+global

Best regards
Sandra
Team Spybot

barebear
2007-11-01, 03:52
Hi Sandra

I wrote a post to you after your response; it obviously didn't make it onto the forum and I don't know why.

Anyway, I today shut down active protection in Spyware Blaster, shut down SpySweeper, and updated and immunized w/ no problems.

It was interesting that you mentioned Zone Alarm--I run no firewall because I'm behind both a router and a hardware firewall.

Thanks again for your time and help!