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View Full Version : Virus's still present, computer slow



Kristina72
2007-11-03, 04:08
Hi,

Stupidly an .exe was opened and a whole bunch of nasty's were released. Computer wouldnt start in safe mode to remove virus's, i did a windows repair and had to uninstall sp2 to do this. Safe mode now runs for 10secs then freezes but enough to run Spybot and Adaware. I have Avast antivirus, I also ran that Virtumondebegone file cause i had some symptoms. Now the computer is missing the Sp2 pack so alot of stuff doesnt run and it wont let me update it cause it thinks its still there. I have a legal student version of xp pro. I suspect there are still virus's, symptoms are; win antivirus pro 2007popups, system checker popups and running scripts popups, slow computer, Cpu and page file performance very high, programs dont work. I am installing sp1a as you instructed, I am thinking to reinstall windows from the start and start fresh, but I want to make sure all the virus's are gone from registry ect before that. Please see attached hijack this version 2.02.
I couldnt install the Kapsery one, it had an error saying I need administator rights and internet setting set to medium which i have.
Sorry this is so long, thanks :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:44 PM, on 1/11/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\systs.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\CAPICOM-KB931906-v2102.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hot-search.biz/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.hot-search.biz/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hot-search.biz/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = 1
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.hot-search.biz/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.hot-search.biz/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\Documents and Settings\Kristina\Application Data\ntos.exe,
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://cable.optusnet.com.au/"); (C:\Documents and Settings\KRISTINA\Application Data\Mozilla\Profiles\default\qgdz3y3d.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\KRISTINA\Application Data\Mozilla\Profiles\default\qgdz3y3d.slt\prefs.js)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Win32 Explorer] C:\WINDOWS\System32\explorer32.exe
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [3c39eb34] rundll32.exe "C:\WINDOWS\System32\vjejldsv.dll",b
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKLM\..\RunOnce: [wextract_cleanup0] rundll32.exe C:\WINDOWS\System32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\Kristina\LOCALS~1\Temp\IXP000.TMP\"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Win32 Explorer] C:\WINDOWS\System32\explorer32.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Odrr] "C:\DOCUME~1\Kristina\APPLIC~1\STEM~1\arpa.exe" -vt yazb
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freeware/installdrivecleanerstart.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://kristinasanti.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094691713811
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1193911327812
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - AppInit_DLLs: C:\WINDOWS\System32\__c00A6C8A.dat
O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINDOWS\system32\aspimgr.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\dlnhlgkf.exe (file missing)
O23 - Service: License Management Service ESD - Unknown owner - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: tjk8rla0zxexp - Unknown owner - C:\WINDOWS\system32\systs.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Outlook Express\rteje.html

--
End of file - 9808 bytes

Mr_JAk3
2007-11-05, 15:12
Hello Kristina72 and welcome to the Forums :)

One or more of the identified infections is a backdoor trojan :sick:

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451)
When Should I Format, How Should I Reinstall (http://www.dslreports.com/faq/10063)

I can help you in the cleaning if you don't want to reformat but there is a possibility that we can't get you 100% clean.

Please let us know what you have decided to do in your next post:bigthumb:

Kristina72
2007-11-07, 03:05
Oh man that sucks!

I thought as much. Ok well I will have to reinstall windows I can't have the risk of any bugs remaining. I have disconnected from internet and network as this computer is the main computer in the network!

Some questions;
Will reformating remove all bugs even in the registry values?
I have a partitioned drive with backup files in the non windows part but im pretty sure its clean.

The student Windows xp pro i have is a student distributed one so they havent given me the original disk which i originally installed it off but I now only have a copy, is this usable? Does it need the logo testing to download updates?
Therefore do i need to buy a new copy?

Thanks for your help! :)

Mr_JAk3
2007-11-07, 22:23
Hi :)


Will reformating remove all bugs even in the registry values?Yes reformatting is going to wipe everything from the disk.


I have a partitioned drive with backup files in the non windows part but im pretty sure its clean.It is possible that this is clean but we can't say for sure. Depends of the format of the backups and type of the backupped files.


The student Windows xp pro i have is a student distributed one so they havent given me the original disk which i originally installed it off but I now only have a copy, is this usable? Does it need the logo testing to download updates?
Therefore do i need to buy a new copy?
Hmm it is a bit hard to say...Are you able to validate your version of windows? -> Validate (http://www.microsoft.com/genuine/downloads/WhyValidate.aspx)

:bigthumb:

tashi
2007-11-16, 01:28
This topic has been moved to archives.

If you need the thread re-opened, please send me a private message (pm) and provide a link.

Applies only to the original poster, anyone else with similar problems please start your own topic.