View Full Version : I have the new spybot search and destroy 1.5.1.15 (full updated) cant remove LSA
lilz4life
2007-11-04, 05:36
i have spybot search and destriy 1.5.1.15 fully updated cant remove LSA registry key i need help
spybotsandra
2007-11-04, 13:46
Hello,
Did you uninstalled the old version of Spybot before installing the new one?
Please run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.
Best regards
Sandra
Team Spybot
lilz4life
2007-11-04, 22:34
ok it did'int work in safe mode so i uninstall ed completely and installed again and tried in safe mode no luck help please
spybotsandra
2007-11-04, 23:44
Hello,
Ok. Perhaps it is a new infection.
Please send us a complete bug report. In order to do so, please run Spybot - Search & Destroy and switch to Advanced Mode via the menu item Mode, let it scan, try to fix the problems (!) and then go to "Tools" --> "View Report". Tick all the 10 checkboxes (leave "Do not report
disabled or known legitimate items" unchecked) you can find there and click on "View Report". Now choose "Export" and save the file to your desktop. Please attach this file to your email and send it again to detections(at)spybot.info.
Best regards
Sandra
Team Spybot