Known Fixes for Reported System Internals

[kenalcock]

Below is a list of System Internals errors commonly reported by SpyBot S & D, along with my personal research notes and how I handle these reported items. Some of these are No Big Deal. But others you should consider acting upon.

I do not represent anybody but myself. Use my suggestions at your own risk!

If you have some of your own, this thread would be a great place to share them with other users.

Office 2000
The paths below exist on my system. Verify the filepaths on your system!

Read this knowledgebase article about Office 2000 (http://support.microsoft.com/kb/249065)


Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Help\aappss.hlp
Filename: aappss.hlp
Data:
FIX: Delete (deprecated)
APP: Office 2000 (holdover from Small Business Financial Manager 97)

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\HTML Help\artgalry.chm
Filename: artgalry.chm
Data:
FIX: C:\Program Files\Common Files\Microsoft Shared\Artgalry\ARTGALRY.CHM
APP: Office 2000

Category: Wrong app path
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\MsoHtmEd.exe
Filename: MsoHtmEd.exe
Data:
FIX: C:\Program Files\Microsoft Office\Office\MSOHTMED.EXE
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\HTML Help\dao360.chm
Filename: dao360.chm
Data:
FIX: See this web page: http://support.microsoft.com/kb/249065
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\HTML Help\jetdef40.chm
Filename: jetdef40.chm
Data:
FIX: See this web page: http://support.microsoft.com/kb/249065
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\HTML Help\jetsql40.chm
Filename: jetsql40.chm
Data:
FIX: See this web page: http://support.microsoft.com/kb/249065
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\HTML Help\msjro.chm
Filename: msjro.chm
Data:
FIX: See this web page: http://support.microsoft.com/kb/249065
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Help\nmplace.hlp
Filename: nmplace.hlp
Data:
FIX: Delete (obsolete file) Replaced by nmplace.chm, which has no registry key
APP: Office 2000

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Help\sbcmpss.hlp
Filename: sbcmpss.hlp
Data:
FIX: Delete (obsolete file)
APP: Office 2000 (Small Business Contact Manager

Category: Missing helpfile
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Help\snapview.hlp
Filename: snapview.hlp
Data:
FIX: C:\Program Files\Snapshot Viewer\SNAPVIEW.HLP
APP: Office 2000

RealTek Audio Codec

Category: Startup file does not exist
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Alcmtr
Filename: ALCMTR.EXE
Data:
FIX: Ignore - File exists in System Path (C:\WINDOWS\) which is why no path is provided.
App: RealTek Audio Codec

Category: Startup file does not exist
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Rthdcpl
Filename: RTHDCPL.EXE
Data:
FIX: Ignore - File exists in System Path which is why no path is provided (C:\WINDOWS and C:\WINDOWS\system32).
App: RealTek Audio Codec

Windows Setup

Category: Wrong app path
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\install.exe
Filename: winnt32.exe
Data:
FIX: Delete this entry the file does not exist in the path after Windows is installed
APP: Windows Setup

Category: Wrong app path
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\install.exe
Filename: install.exe
Data:
FIX: Delete this entry the file does not exist in the path after Windows is installed
APP: Windows Setup

[Peter Pan]

Hi,

thanks a lot for your detailed post. FYI, I arrived there by Google :) but I a French supporting user of SpyBot-S&D (giving annual donation).

Best regards to you and SpyBot team!