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View Full Version : Browser almost can not connect to websites any more



Shuichiro
2007-11-13, 03:42
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:38:49 PM, on 11/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Genie-Soft\GBMPro7\GBMAgent.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Trillian Pro\trillian.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [GBMPro7Agent] C:\Program Files\Genie-Soft\GBMPro7\GBMAgent.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" /background
O4 - HKCU\..\Run: [GBMPro7Agent] C:\Program Files\Genie-Soft\GBMPro7\GBMAgent.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian Pro\trillian.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} (ijjiPlugin2 Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin11USA.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: lxbs_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbscoms.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7209 bytes

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, November 12, 2007 9:24:46 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/11/2007
Kaspersky Anti-Virus database records: 457319
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 116272
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 01:30:38

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\cert8.db Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\history.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\key3.db Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\parent.lock Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Desktop\Hajime no Ippo (Complete)\Hajime_no_Ippo_-_57_[Infusion][EBE2C80C].avi Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Application Data\Mozilla\Firefox\Profiles\v05r9wpw.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\History\History.IE5\MSHist012007111220071113\index.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Temp\NeroDemo12065\Toolbar.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.bm skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Temp\Perflib_Perfdata_78c.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Jeff-kun Nesbitt\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\aswMaiSv.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\debug.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\debug.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\error.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\error.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\hips.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\hips.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\ids.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\ids.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\network.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\network.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\system.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\system.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\warning.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\warning.log.idx Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\web.log Object is locked skipped
C:\Program Files\Kerio\Personal Firewall 4\logs\web.log.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{FF33C1CE-340D-4833-B979-F0CF2AFFA39C}\RP328\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_55c.dat Object is locked skipped
C:\WINDOWS\Temp\_avast4_\Webshlock.txt Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\_restore{FF33C1CE-340D-4833-B979-F0CF2AFFA39C}\RP328\change.log Object is locked skipped
G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
G:\System Volume Information\_restore{FF33C1CE-340D-4833-B979-F0CF2AFFA39C}\RP328\change.log Object is locked skipped

Scan process completed.


http://forums.spybot.info/showthread.php?p=72536

pskelley
2007-11-18, 15:59
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

http://forums.spybot.info/showthread.php?t=11584 <<< see this
This topic is closed due to lack of a response to helper

Towards the end of a cleanup please make sure you follow through with any final log requested, even if it appears to you that your computer is back to normal operation

Your HJT log is clean and this is the only item Kaspersky found.
C:\Documents and Settings\Jeff-kun Nesbitt\Local Settings\Temp\NeroDemo12065\Toolbar.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.bm skipped
Delete everything in that Temp folder in red. Some all files may not delete, but everything recently, especally the infected one should delete.

I really don't think this is a malware issue, but I will make some suggestions.

1)
Browser almost can not connect to websites any more
Do you get any message when this happens? Post that message word for word.

2) Do you get the same results when you use Firefox? Is Firefox up to date?

3) Why have you not updated to the most recent version of Internet Explorer?
http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

4) Have a look at this information to see if it helps:
http://www.microsoft.com/windows/IE/community/columns/IEtopten.mspx

Thanks

Shuichiro
2007-11-24, 08:49
I changed my settings around on my router and I haven't had any problems for several days.

I appreciate all the help and will let you know if I have any additional problems. :)

pskelley
2007-11-24, 15:24
Thanks for the feedback.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.